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Crisis Counselor Jobs in Rochester, NY (NOW HIRING)

EAST HOUSE CORPORATION

Counselor

Rochester, NY · On-site

$20 - $21.50/hr

The Counselor provides essential support, education, orientation, daily living skills training, case management, and crisis response to clients residing in community-based residences. This role ...

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

We provide comprehensive services, including residential support, counseling, peer support and ... The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and ...

East House

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

We provide comprehensive services, including residential support, counseling, peer support and ... The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and ...

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

We provide comprehensive services, including residential support, counseling, peer support and ... The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and ...

Lollypop Farm

Adoption Counselor

Fairport, NY · On-site

$18.50 - $20/hr

Exercise patience and tact when working with guests in crisis * Perform adoption follow-up counseling * Perform screened adoptions for animals with specific medical or behavioral needs * Maintain ...

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All JobsCrisis Counselor JobsCrisis Counselor Jobs in Rochester, NY

Crisis Counselor information

See Rochester, NY salary details

$13

$23

$32

How much do crisis counselor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for crisis counselor in Rochester, NY is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $26.78 per hour, depending on experience, location, and employer.

What skills do you need to be a crisis counselor?

A crisis counselor needs strong communication and active listening skills to effectively support individuals in distress. Empathy, emotional resilience, problem-solving abilities, and the ability to remain calm under pressure are essential. Certification in crisis intervention or mental health first aid is often required or preferred.

What qualifications do you need to be a crisis counselor?

To become a crisis counselor, individuals typically need a relevant bachelor's degree in psychology, social work, or a related field, along with strong communication and active listening skills. Many positions also require certification such as the Crisis Prevention and Intervention (CPI) or Mental Health First Aid, and some roles may prefer prior experience in mental health or counseling environments.

Are crisis counselors in demand?

Crisis counselors are in high demand due to increasing awareness of mental health issues and the need for immediate support in various settings such as hospitals, schools, and community organizations. The profession often requires strong communication skills and relevant certifications, and job growth is expected to be faster than average over the coming years.

What is a crisis counselor?

A crisis counselor helps people work through stressful situations, such as traumatic events or mental health issues. As a crisis counselor, you may support clients via face-to-face counseling or take client calls through a hotline. Your job duties vary based on the medium through which you counsel, but the end goal is making sure clients are not a danger to themselves or others. You must have some clinical work experience for this job. Some crisis counselors have career training in nursing, social work, or community health work, but your employer may require that you complete additional training. This job requires excellent interpersonal skills and an empathetic mindset.

What is the difference between Crisis Counselor vs Mental Health Counselor?

AspectCrisis CounselorMental Health Counselor
Required CredentialsTypically requires a high school diploma or associate's degree; some roles need certification or licensureRequires a master's degree in mental health or counseling and state licensure
Work EnvironmentOften works in crisis centers, helplines, hospitals, or community settingsWorks in clinics, private practices, hospitals, or community agencies
Employer & Industry UsageUsed by crisis intervention services, mental health agencies, and hospitalsEmployed by mental health clinics, private practices, hospitals, and schools

While both Crisis Counselors and Mental Health Counselors support individuals with mental health challenges, Crisis Counselors focus on immediate, short-term intervention during crises, often in urgent settings. Mental Health Counselors provide ongoing therapy and treatment for a wide range of mental health issues. The roles overlap in credentials and work environments, but their primary focus and scope differ.

What are some common challenges crisis counselors face when supporting clients, and how are these addressed within the team?

Crisis Counselors often encounter highly emotional or unpredictable situations, which can be challenging both emotionally and logistically. Managing intense conversations, ensuring client safety, and maintaining personal well-being are central concerns. Most organizations provide regular supervision, debriefings, and peer support to help counselors process difficult experiences and prevent burnout. Working collaboratively with other team members, including supervisors and clinical staff, ensures that clients receive comprehensive support and that counselors are not handling complex cases alone.
More about Crisis Counselor jobs
What are the most commonly searched types of Crisis Counselor jobs in Rochester, NY? The most popular types of Crisis Counselor jobs in Rochester, NY are:
What are popular job titles related to Crisis Counselor jobs in Rochester, NY? For Crisis Counselor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Crisis Counselor jobs in Rochester, NY look for? The top searched job categories for Crisis Counselor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Crisis Counselor jobs? Cities near Rochester, NY with the most Crisis Counselor job openings:
Crisis Counselor jobs near you
Infographic showing various Crisis Counselor job openings in Rochester, NY as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $49,072 per year, or $23.6 per hour.

Vocational Rehabilitation Counselor

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$20 - $22.50/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
As a Vocational Rehabilitation Counselor , you will play a key role in assessing, developing, and implementing vocational rehabilitation plans for individuals recovering from substance use disorders. You will work collaboratively with clinical and residential treatment teams to help clients build the skills necessary for successful employment, education, and career growth.
Key Responsibilities:
  • Conduct vocational assessments including administering and interpreting academic and vocational tests.
  • Participate in interdisciplinary team meetings to develop individualized recovery plans.
  • Facilitate vocational counseling sessions through group and individual interventions.
  • Establish and maintain collaborative relationships with vocational, educational, and employment service providers.
  • Ensure compliance with OASAS regulatory standards for documentation and reporting.
  • Track client participation in vocational training, employment, and educational programs, and submit monthly statistics to supervisors.
  • Develop and lead vocational skills groups focusing on job readiness, resume building, interview skills, and workplace etiquette.
  • Coordinate community service opportunities as part of clients' vocational development.
  • Assist in career planning and job placement by providing coaching and guidance tailored to each client's strengths and goals.
  • Participate in the NYESS process and collaborate with workforce development initiatives as needed.
  • Perform other duties as assigned to support the success of the vocational rehabilitation program.

Skills & Competencies:
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to engage and motivate clients from diverse backgrounds.
  • Knowledge of local behavioral health systems and workforce development resources.
  • Ability to multitask in a fast-paced environment while maintaining accuracy in documentation.
  • Proficient in electronic health records (EHR) and Microsoft Office Suite.
  • Crisis intervention skills and ability to remain calm in high-pressure situations.

About Us:
Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.
At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.
Minimum Qualifications:
  • Bachelor's Degree in Education, Vocational Counseling, Human Services, or a related field.
  • Training and/or experience in vocational counseling in behavioral health care.
  • QHP (Qualified Health Professional) preferred.
  • Valid NYS Driver's License.
  • Experience working with individuals in recovery is highly desirable.

Apply