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Remote Crisis Counselor Jobs in Rochester, NY (NOW HIRING)

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

Provide mental health assessments, counseling, referrals, and intervention services. * Complete and ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

All JobsCrisis Counselor JobsRemote Crisis Counselor JobsRemote Crisis Counselor Jobs in Rochester, NY

Remote Crisis Counselor information

See Rochester, NY salary details

$13

$23

$32

How much do remote crisis counselor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote crisis counselor in Rochester, NY is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $26.78 per hour, depending on experience, location, and employer.

What is a remote crisis counselor?

A Remote Crisis Counselor provides support and guidance to individuals experiencing emotional distress or crisis, typically through phone, chat, or video communication. They assess situations, offer coping strategies, and connect individuals with resources or emergency services if needed. This role requires strong listening skills, empathy, and the ability to remain calm under pressure. Crisis counselors often work for helplines, mental health organizations, or disaster response services.

What does a remote crisis counselor do?

A typical day for a Remote Crisis Counselor involves responding to calls, texts, or online messages from individuals experiencing personal crises, assessing their needs, and providing immediate emotional support and safety planning. Counselors often collaborate virtually with supervisors or multidisciplinary teams to ensure clients receive the best care and may document each interaction in secure systems for confidentiality and follow-up. Work shifts can vary, including evenings, overnights, or weekends, depending on the organization's coverage needs. The remote environment offers flexibility but also requires strong self-motivation, adherence to protocols, and ongoing communication with team members.

What skills and qualifications are needed to be a remote crisis counselor?

To thrive as a Remote Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree, crisis intervention training, and sometimes licensure or certification. Familiarity with secure telecommunication platforms, case management software, and confidentiality protocols is crucial. Outstanding active listening, empathy, cultural sensitivity, and the ability to remain calm under pressure are key soft skills for this role. These abilities help ensure effective support for individuals in crisis, maintaining both their safety and the quality of care delivered remotely.

What are the most commonly searched types of Crisis Counselor jobs in Rochester, NY? The most popular types of Crisis Counselor jobs in Rochester, NY are:
What are popular job titles related to Remote Crisis Counselor jobs in Rochester, NY? For Remote Crisis Counselor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Crisis Counselor jobs in Rochester, NY look for? The top searched job categories for Remote Crisis Counselor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Crisis Counselor jobs? Cities near Rochester, NY with the most Remote Crisis Counselor job openings:
Remote Crisis Counselor jobs near you
Infographic showing various Remote Crisis Counselor job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,072 per year, or $23.6 per hour.

Remote Psychotherapist

Athena

Rochester, NY • Remote

$50K - $100K/yr

Full-time

Re-posted 24 days ago

Job description

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. 
 
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients. 
 
We are a fee-for-service modeled clinic where therapists are paid per session completed.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

Athena's Amazing Perks and Benefits:
  • Clinical Supervision is provided by experienced Licensed Clinicians
  • Free CEU Credits for LMSWs, LCSWs, and LMHCs
  • Athena will reimburse LP Application costs, and first time licensure fees if you take and pass the exam within your first 3 months!
  • Flexible Schedule to Promote Work-Life Balance 
  • Medical, Dental, and Vision Insurance (for FT employees)
  • Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions 
  • Paid Sick Leave 
  • 401k Retirement Plan with 3% Match!
  • Flexible Spending Accounts (Health/Commuter) 
  • Life Insurance Coverage and Malpractice Insurance
  • W-2 Weekly Pay!
Responsibilities:
  • Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
  • Develops and implements goal-oriented treatment plans.
  • Completes documentation by a given deadline and in compliance with program and state regulations.
  • Ensures all clinical notes and client information are updated and accurate within the current EHR system.
  • Provide conflict resolution and crisis intervention when needed.
Qualifications:
  • Master's Degree from an accredited school in Mental Health Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy.
  • Bilingual in English and Spanish is a plus.
  • LMSW, LMHC, LCAT or LMFT is a plus but not required.
  • MUST BE Limited Permit Eligible. No expired LPs.
  • Must be passionate about working with underserved communities and possess a high level of engagement, entrepreneurial, and interpersonal skills.
  • Experience working in an OMH (Article 31/28) environment is strongly desired.
We are a fee-for-service modeled clinic where therapists are paid per session completed.
Individual sessions are 45 minutes long.

Compensation is based on credentials and experience.
Working Conditions:
The primary work location varies. This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office.
 
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period, and be able to write and answer emails in addition to carrying objects no greater than 20 pounds, when needed.
 
Direct Reports:
This position has no direct reports.
 
Athena is an Equal Opportunity Employer.
 
Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.