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Crisis Counselor Virtual Jobs in Rochester, NY (NOW HIRING)

Athena

Psychotherapist - On-Site Rochester

Rochester, NY · On-site

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

Athena

Psychotherapist - On-Site Rochester

Rochester, NY · On-site

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

Athena

Psychotherapist - On-Site Rochester

Rochester, NY

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

Medium

Remote Psychotherapist

Rochester, NY · On-site

$50 - $100/hr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

New

Athena

Remote Psychotherapist

Rochester, NY · On-site

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

Provide conflict resolution and crisis intervention when needed. Qualifications: * Master's Degree ... Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy. * Bilingual in ...

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Crisis Counselor Virtual information

See Rochester, NY salary details

$13

$23

$32

How much do crisis counselor virtual jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for crisis counselor virtual in Rochester, NY is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $26.78 per hour, depending on experience, location, and employer.

What does a crisis counselor virtual do?

A Crisis Counselor Virtual provides immediate support and assistance to individuals experiencing emotional distress or mental health crises through online platforms, such as chat, text, or video calls. They listen empathetically, assess the situation, and help individuals develop coping strategies or connect them with additional resources and support services. These counselors are trained to handle a variety of situations, including anxiety, depression, suicidal thoughts, and other urgent mental health concerns, all while maintaining confidentiality and professionalism in a virtual environment.

What are the key skills and qualifications needed to thrive as a crisis counselor virtual?

To thrive as a Crisis Counselor Virtual, you need a background in psychology, social work, or a related field, typically supported by relevant certifications such as QPR or ASIST. Familiarity with crisis intervention platforms, secure communication tools, and case management systems is important. Exceptional active listening, emotional intelligence, and the ability to remain calm under pressure set standout counselors apart. These skills ensure effective support, safety, and timely intervention for individuals in crisis remotely.

What are some common challenges faced by virtual crisis counselors, and how can they effectively manage them?

Virtual crisis counselors often face challenges such as managing emotional fatigue, maintaining boundaries while working remotely, and ensuring clear communication without non-verbal cues. To effectively manage these, counselors typically participate in regular debriefing sessions, seek supervision, and utilize digital tools designed for secure, effective communication. Building a strong support system within the virtual team and setting clear work-life boundaries are also essential practices to sustain well-being in this emotionally demanding role.

What is the difference between Crisis Counselor Virtual vs Crisis Therapist?

AspectCrisis Counselor VirtualCrisis Therapist
CredentialsTypically requires a relevant bachelor's degree and crisis intervention trainingUsually requires a master's degree in counseling or psychology and licensure
Work EnvironmentRemote, online or phone-based supportCan be remote or in clinical settings, often with in-person sessions
Employer & IndustryNonprofits, mental health hotlines, telehealth servicesClinics, hospitals, private practices, mental health agencies

While both roles focus on providing mental health support during crises, Crisis Counselor Virtual positions are often entry-level, remote, and require crisis intervention training, whereas Crisis Therapists typically hold advanced degrees and licensure for in-depth therapy. The roles overlap in supporting individuals in distress but differ in scope and qualifications.

Are crisis counselors in demand?

Crisis counselor positions are in high demand due to increased awareness of mental health issues and the need for immediate support. Employers often seek candidates with strong communication skills and relevant certifications, and the role can involve remote work environments. Job growth in this field is expected to continue as mental health services expand.

How hard is it to become a crisis counselor virtual?

Becoming a virtual crisis counselor typically requires relevant education such as a bachelor's degree in psychology, social work, or a related field, along with training in crisis intervention. Many employers also prefer candidates with certification in crisis counseling or mental health first aid, and strong communication skills are essential for remote work. The process involves completing required training, gaining experience, and often passing background checks before starting the role.

What are the most commonly searched types of Crisis Counselor jobs in Rochester, NY?

The most popular types of Crisis Counselor jobs in Rochester, NY are:

What are popular job titles related to Crisis Counselor Virtual jobs in Rochester, NY?

For Crisis Counselor Virtual jobs in Rochester, NY, the most frequently searched job titles are:

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The top searched job categories for Crisis Counselor Virtual jobs in Rochester, NY are:

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Cities near Rochester, NY with the most Crisis Counselor Virtual job openings:

Crisis Counselor Virtual jobs near you

Psychotherapist - On-Site Rochester

Athena

Rochester, NY • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients' overall emotional well-being. We provide both in-person and telehealth services for our clients.
We are a fee-for-service modeled clinic where therapists are paid per session completed.
Athena's Amazing Perks and Benefits:
  • Clinical Supervision is provided by experienced Licensed Clinicians
  • Free CEU Credits for LMSWs, LCSWs, and LMHCs
  • Athena will reimburse LP Application costs, and first time licensure fees if you take and pass the exam within your first 3 months!
  • Flexible Schedule to Promote Work-Life Balance
  • Medical, Dental, and Vision Insurance (for FT employees)
  • Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions
  • Paid Sick Leave
  • 401k Retirement Plan with 3% Match!
  • Flexible Spending Accounts (Health/Commuter)
  • Life Insurance Coverage and Malpractice Insurance
  • W-2 Weekly Pay!

Responsibilities:
  • Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
  • Develops and implements goal-oriented treatment plans.
  • Completes documentation by a given deadline and in compliance with program and state regulations.
  • Ensures all clinical notes and client information are updated and accurate within the current EHR system.
  • Provide conflict resolution and crisis intervention when needed.

Qualifications:
  • Master's Degree from an accredited school in Mental Health Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy.
  • Bilingual in English and Spanish is a plus.
  • LMSW, LMHC, LCAT or LMFT is a plus but not required.
  • MUST BE Limited Permit Eligible. No expired LPs.
  • Must be passionate about working with underserved communities and possess a high level of engagement, entrepreneurial, and interpersonal skills.
  • Experience working in an OMH (Article 31/28) environment is strongly desired.

$50,000 - $100,000 a year
We are a fee-for-service modeled clinic where therapists are paid per session completed.
Individual sessions are 45 minutes long.
Compensation is based on credentials and experience.
Working Conditions:
The primary work location varies. This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period, and be able to write and answer emails in addition to carrying objects no greater than 20 pounds, when needed.
Direct Reports:
This position has no direct reports.
Athena is an Equal Opportunity Employer.
Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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