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Crime Analyst Jobs in Springfield, MA (NOW HIRING)

InstantServe LLC

Application Support Analyst

CT · On-site

Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end ... State Criminal History * County Criminal History * Civil Upper Court History * Employment ...

InstantServe LLC

Application Support Analyst

Hartford, CT · On-site

$55/hr

Application Support Analyst - CJIS Help Desk (Training & Onboarding) Location: Hartford, CT (Hybrid ... Monday-Friday, 7:00 AM - 3:30 PM (EST) Project Overview The Criminal Justice Information System ...

Karl Storz GmbH & Co. KG

Sr. Financial Analyst

Charlton, MA · On-site

$91K - $113K/yr

As a Senior Financial Analyst - Operations FP&A Business Partner , you will sit at the intersection ... An employer who violates this law shall be subject to criminal penalties and civil liability.

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All JobsCrime Analyst JobsCrime Analyst Jobs in Springfield, MA

Crime Analyst information

See Springfield, MA salary details

$32.1K

$63.3K

$98.8K

How much do crime analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for crime analyst in Springfield, MA is $63,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,200.00 and $76,400.00 per year, depending on experience, location, and employer.

How do crime analysts typically collaborate with law enforcement officers and investigators?

Crime Analysts work closely with law enforcement officers and investigators by providing data-driven insights to support ongoing cases and proactive policing efforts. They analyze crime reports, identify patterns or trends, and present findings in meetings or briefings, often using maps and visual aids. Effective communication and teamwork are essential, as analysts must translate complex data into actionable intelligence that helps officers make informed decisions and prioritize resources. Regular collaboration ensures that analytical findings directly support field operations and investigative strategies.

What are the key skills and qualifications needed to thrive as a crime analyst?

To thrive as a Crime Analyst, you need a solid background in criminology, data analysis, and statistical methods, often supported by a relevant degree such as criminal justice or statistics. Familiarity with analytical software (like GIS, Excel, or crime mapping tools) and sometimes certifications in crime analysis or law enforcement databases are commonly required. Strong critical thinking, attention to detail, and effective communication enable analysts to interpret complex data and present actionable insights to law enforcement agencies. These skills are crucial for identifying crime trends, supporting investigations, and informing strategic decisions to improve public safety.

How much do crime analysts make?

Crime analysts in Florida typically earn an average annual salary of around $50,000 to $70,000, depending on experience, education, and location. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher salaries. The role often requires proficiency in data analysis tools and knowledge of law enforcement procedures.

Is a crime analyst a hard job?

A crime analyst role involves analyzing crime data, creating reports, and supporting law enforcement strategies, which requires strong analytical skills and attention to detail. The job can be mentally demanding due to the need for accuracy and the potential exposure to sensitive information, but it generally follows standard working hours and may require proficiency with data analysis tools like GIS or crime mapping software.

What is the difference between Crime Analyst vs Crime Scene Investigator?

AspectCrime AnalystCrime Scene Investigator
CredentialsBachelor's degree in criminal justice, criminology, or related field; often requires certificationHigh school diploma or equivalent; specialized training or certification often preferred
Work EnvironmentOffice setting, analyzing data and crime patternsCrime scenes, laboratories, outdoor locations
Employer & IndustryLaw enforcement agencies, government officesPolice departments, forensic labs
Primary FocusAnalyzing crime data, identifying trends, supporting investigationsCollecting, documenting, and analyzing physical evidence from crime scenes

While both roles support law enforcement, Crime Analysts focus on data analysis and pattern recognition, working mainly in offices. Crime Scene Investigators handle physical evidence collection and scene processing, often working outdoors or at crime scenes. Understanding these differences helps in choosing the right career path or job search focus.

More about Crime Analyst jobs
What are the most commonly searched types of Crime Analyst jobs in Springfield, MA? The most popular types of Crime Analyst jobs in Springfield, MA are:
What are popular job titles related to Crime Analyst jobs in Springfield, MA? For Crime Analyst jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Crime Analyst jobs? Cities near Springfield, MA with the most Crime Analyst job openings:
Crime Analyst jobs near you
Infographic showing various Crime Analyst job openings in Springfield, MA as of July 2026, with employment types broken down into 64% Full Time, 10% Part Time, and 26% Contract. Highlights an 58% Physical, 6% Hybrid, and 36% Remote job distribution, with an average salary of $64,778 per year, or $31.1 per hour.

Application Support Analyst

InstantServe LLC

CT • On-site

Full-time

Re-posted 7 days ago

Job description

Purpose:
Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required to be onsite at least one day a week.
Scope of Work:
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Contractor will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.
Deliverables:
- End-user technical support responses and resolutions
- Issue triage, documentation, and tracking in Azure DevOps and JIRA
- Support tickets with troubleshooting notes
- Feedback documentation for enhancements and new portal features
- UAT support for Salesforce and Single Entry Portal releases
- User support guides, knowledge base entries, or process documentation as needed
Work will be ongoing throughout the engagement, supporting bi-weekly or monthly release cycles. Major activities include onboarding, portal enhancement support, UAT cycles, user feedback gathering, and Single Entry Portal rollout support.
Successful fulfillment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from business stakeholders. Contractor should demonstrate deep understanding of the Salesforce provider and parent portals and provide high-quality end-user support.
Responsibilities:
- Provide technical support to end users of the provider portal, parent portal, and Single Entry Portal
- Assist technical analysts with enhancements, testing, and documentation
- Participate in agile ceremonies, backlog refinement, and release readiness discussions
- Perform root cause analysis and collaborate with developers on bug resolution
- Support UAT test cycles and portal validation activities
- Maintain clear communication with stakeholders and users
Location Requirements
Candidate must be local or willing to commute or relocate.
Candidate Must Be Local
Additional Location Details (City, State) :
This is a HYBRID position which requires the contractor to be onsite at least one day a week.
Background Verification
Minimum Verification Requirements
Please complete the following verifications with Infocubic upon candidate's selection. Additional verifications may be identified by the agency.
  • Global Monitor Check
  • Social Security Address Search
  • Federal Criminal History
  • State Criminal History
  • County Criminal History
  • Civil Upper Court History
  • Employment Verification (7 years include current employer)
  • Education Verification (highest degree completed)
  • National Sex Offender Registry

Professional License: Does this position require a professional license validation?
(Suppliers Only)
To order, click on the link to the right:
Order Standard Background Verification
Type Category Qualification Description Competency Required Skills Operating Systems Windows 10 No Skills Others Adobe Acrobat No Skills Others Communication skills both verbal and written No Skills Others IT Communication Specialist No Skills Others Learning ability No Skills Others Software Troubleshooting No Skills Others Team work No Skills Tools MicrosoftOffice No
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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