Entry Level Crime Analyst Jobs in Springfield, MA

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 

How You’ll Make an Impact   

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• High School Diploma or equivalent work experience

Skills   

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

• Travel door to door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

SDT212 2026-75582 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.