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Cricket Wireless information

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$84K

$92.5K

$99.5K

How much do cricket wireless jobs pay per year?

As of Aug 25, 2026, the average yearly pay for cricket wireless in the United States is $92,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $96,500.00 per year, depending on experience, location, and employer.

What is a Cricket Wireless employee?

Cricket Wireless employees work for Cricket Wireless, a wireless service provider in the United States. Their roles typically include sales, customer service, and technical support in retail stores or call centers. Employees assist customers with phone purchases, plans, billing issues, and troubleshooting device problems. They are also expected to stay current on the latest products and promotions to help customers find the best solutions for their needs.

What are the typical responsibilities of a sales associate at Cricket Wireless?

As a sales associate at Cricket Wireless, your daily responsibilities will typically include assisting customers with selecting wireless plans and devices, troubleshooting basic technical issues, processing transactions, and maintaining store displays. You’ll work closely with a team to meet store sales goals and ensure a positive customer experience. Collaboration is key, as associates often share product knowledge and sales techniques, and support each other during busy periods. This teamwork not only helps the store achieve targets but also provides valuable learning opportunities and fosters a supportive environment for professional growth.

What are the key skills and qualifications needed to thrive as a Cricket Wireless sales associate?

To thrive as a Cricket Wireless Sales Associate, you need strong customer service abilities, sales acumen, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile devices, and carrier plans is typical, and some roles may prefer candidates with retail experience or certifications in wireless technology. Excellent communication, problem-solving, and interpersonal skills help you build rapport with customers and resolve their needs efficiently. These competencies drive customer satisfaction, increase sales, and contribute to the overall success of the retail location.

What is the difference between Cricket Wireless vs Retail Sales Associate?

AspectCricket WirelessRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; sales experience helpfulHigh school diploma or equivalent; sales/customer service experience preferred
Work EnvironmentRetail stores, customer-facingRetail stores, customer-facing
Industry UsageTelecommunicationsRetail and sales
Common Search/ComparisonYesYes

Cricket Wireless employees typically work in retail stores selling mobile plans and devices, requiring customer service skills. Retail Sales Associates also work in similar retail environments, focusing on sales and customer interaction. While both roles involve sales and customer service, Cricket Wireless positions are specific to the telecommunications industry, whereas Retail Sales Associates may work across various retail sectors.

More about Cricket Wireless jobs

What cities are hiring for Cricket Wireless jobs?

Cities with the most Cricket Wireless job openings:

What states have the most Cricket Wireless jobs?

States with the most job openings for Cricket Wireless jobs include:

What job categories do people searching Cricket Wireless jobs look for?

The top searched job categories for Cricket Wireless jobs are:

Cricket Wireless jobs near you
Infographic showing various Cricket Wireless job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,499 per year, or $44.5 per hour.

Cricket Wireless Retail Sales Manager

Lafayette, IN

Cricket by Crown Wireless
See more jobs at Cricket by Crown Wirelessexternal

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Cricket Wireless Retail Store Manager

Cricket by Crown Wireless

Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.

In this role, you will earn between $19.00 and $22.00 an hour when you combine your hourly rate and commission.

Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.

Join a fast-growing team where you can build skills, have fun and grow your career.

The Role:

As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:

  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:

  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:

  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company amp; Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.

Apply