Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
- Builds at-need charts
- Verifies at-need files before sent for verification
- Performs blind checks
- Follows up with memorial renderings, processes and timelines
- Notifies families when flowers are placed
- Sets Arrangement Continuation Appointments
- Designs memorials
- Serves at-need cemetery families that currently own property
- Sets follow-up visits at the at-need arrangement conference
- Logs information for Family Service Counselors
- Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
- High School diploma or equivalent
Certification
- Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
Knowledge, Skills & Abilities
- Ability to communicate effectively with associates, contractor personnel and client families
- Ability to work productively with minimal supervision; achieves work objectives in a timely manner
- Ability to resolve routine problems promptly and effectively
- Ability to adapt to change in priorities
Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Postal Code: 46825Category (Portal Searching): SalesJob Location: US-IN - Fort Wayne
Company Description
We are proud to be North America's leading provider of funeral, cremation and cemetery services.
Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.
We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.