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Credit Union Jobs in Springfield, MA (NOW HIRING)

COCC

Universal Banker

Ludlow, MA · On-site

$23 - $25/hr

Our client, an established credit union in the Springfield, MA area, is seeking a motivated Universal Banker who is passionate about delivering outstanding member service while helping grow member ...

COCC

Branch Manager

Wilbraham, MA · On-site

$75K - $85K/yr

Our client, an established credit union in the Springield, MA area, is seeking an entrepreneurial Branch Manager who is ready to take ownership of branch performance, lead by example, and help grow ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA · On-site

$15 - $20/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA · On-site

$19.07 - $28.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA · On-site

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA · On-site

$19.07 - $28.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA

$19.07 - $28.60/hr

Adhere to all service standards set by the credit union. * Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of ...

Commercial Credit Group

Credit Analyst

West Hartford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

KEF has a Credit Analyst position available in the West Hartford office. This position has visibility and interaction with senior management and offers career advancement. Position Responsibilities:

Robert Half

Commercial Loan Underwriter

Hartford, CT · On-site

$75K - $85K/yr

The ideal candidate has commercial credit underwriting experience gained through a bank, credit union, CDFI, or other financial services organization and possesses strong analytical, financial, and ...

Self Help

Mortgage Loan Officer

Manchester, CT · On-site

$63K - $95K/yr

Provide information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations. Interviews ...

Self Help

Mortgage Loan Officer

Manchester, CT · On-site

$63K - $95K/yr

Provide information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations. Interviews ...

Self Help

Member Services Supervisor

Manchester, CT · On-site

Evaluate documents prepared by all MSRs to ensure compliance with credit union policies and procedures. * Assist all MSRs in balancing daily transactions. * Control cash and all negotiable items.

Self Help

Member Services Supervisor

Manchester, CT · On-site

Evaluate documents prepared by all MSRs to ensure compliance with credit union policies and procedures. * Assist all MSRs in balancing daily transactions. * Control cash and all negotiable items.

Self-Help

Member Services Supervisor

Manchester, CT · On-site

Evaluate documents prepared by all MSRs to ensure compliance with credit union policies and procedures. * Assist all MSRs in balancing daily transactions. * Control cash and all negotiable items.

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Showing results 21-40

All JobsCredit Union JobsCredit Union Jobs in Springfield, MA

Credit Union information

See Springfield, MA salary details

$12

$32

$95

How much do credit union jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for credit union in Springfield, MA is $32.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.18 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are popular job titles related to Credit Union jobs in Springfield, MA?

For Credit Union jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Springfield, MA look for?

The top searched job categories for Credit Union jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Credit Union jobs?

Cities near Springfield, MA with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Springfield, MA as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $67,562 per year, or $32.5 per hour.

Universal Banker

COCC

Ludlow, MA • On-site

$23 - $25/hr

Full-time

Posted 21 days ago

Job description

Are you someone who enjoys helping people, building relationships, and finding opportunities to make a real impact? Our client, an established credit union in the Springfield, MA area, is seeking a motivated Universal Banker who is passionate about delivering outstanding member service while helping grow member relationships and the branch's success. You will have the opportunity to work directly with members, recommend solutions that meet their financial needs, and develop skills that can lead to future career advancement.


Why this role?

This role is ideal for someone who wants to build a career rather than simply perform transactions. We are looking for individuals who enjoy developing relationships, generating business, and contributing to branch growth. As you grow your skills, expand member relationships, and contribute to branch success, there are opportunities for professional growth and increased responsibilities within the organization.


What You'll Do

• Provide exceptional service to members through accurate and professional transaction processing.

• Open new accounts and assist members with account maintenance requests.

• Process deposits, withdrawals, loan payments, transfers, check cashing, and other teller transactions.

• Identify opportunities to deepen member relationships through credit union products and services.

• Meet or exceed referral and sales goals for consumer and business relationships.

• Participate in branch calling efforts and regularly contact prospects.

• Build community and professional relationships that support the credit union.

• Maintain knowledge of credit union products, services, policies, and procedures.

• Maintain knowledge of federal and state regulations.

• Process incoming and outgoing cash shipments accurately.

• Complete assigned reports and operational duties accurately and on time.

• Track and maintain accurate sales activity records.

• Handle member account maintenance requests and statement reconciliation concerns.

• Escalate member issues to management when appropriate.

• Recommend process improvements that enhance the member experience.


What You'll Bring

• High school diploma.

• Strong commitment to delivering exceptional member service.

• Knowledge of teller and member service operations and procedures.

• Understanding of account opening and account servicing processes.

• Basic knowledge of banking/credit union operations.

• Understanding of loans, IRA procedures, and certificate products.

• Strong communication and relationship building skills.

• Sound decision making and problem solving abilities.

• Business acumen and member focused mindset.


This is an on-site role in either Ludlow, MA or Wilbraham, MA. The salary range is $23-25/ hr depending on experience.