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Credit Union Jobs in Springfield, MA (NOW HIRING)

Freedom Credit Union

FT TELLER

Ludlow, MA · On-site

$16.50 - $20.80/hr

Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time. Essential Functions/Position ...

Freedom Credit Union

FT TELLER

Ludlow, MA · On-site

$20.80/hr

Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time. Essential Functions/Position ...

COCC

Bank Teller

Wilbraham, MA · On-site

$17 - $20/hr

My client, an established credit union in the Springfield, MA area, is seeking a friendly, dependable, and service focused Teller to join their team. This role is perfect for someone with strong ...

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All JobsCredit Union JobsCredit Union Jobs in Springfield, MA

Credit Union information

See Springfield, MA salary details

$12

$32

$95

How much do credit union jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for credit union in Springfield, MA is $32.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.18 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are popular job titles related to Credit Union jobs in Springfield, MA?

For Credit Union jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Springfield, MA look for?

The top searched job categories for Credit Union jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Credit Union jobs?

Cities near Springfield, MA with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Springfield, MA as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $67,562 per year, or $32.5 per hour.

President/CEO: Police Credit Union of Connecticut (Hartford, CT)

Cutoday USA

Hartford, CT • On-site

$90 - $125/hr

Other

Posted 9 days ago

Job description

President/CEO: Police Credit Union of Connecticut (Hartford, CT)

Published: November 26, 2025

Type: Full Time

Location: Hartford , Connecticut

Police Credit Union of Connecticut is seeking a dynamic, member-focused President & Chief Executive Officer to lead its $43 million, well-capitalized credit union serving law enforcement professionals statewide. The ideal candidate will bring strong lending and operational expertise, a collaborative leadership style, and a commitment to serving the unique needs of the law enforcement community. This is a hands‑on executive opportunity to guide a growing, financially strong credit union through its next stage of modernization and strategic growth.

Position Purpose

The President & Chief Executive Officer (CEO) is responsible for the overall leadership, strategic direction, and operational management of Police Credit Union of Connecticut (Credit Union). Reporting directly to the Board of Directors, the CEO ensures the Credit Union’s financial strength, regulatory compliance, member satisfaction, and organizational culture remain aligned with the traditions of the law enforcement community it serves.

This individual will lead with agility, vision, and authenticity—balancing traditional values and loyalty with the vision and modern practices needed to guide the Credit Union through its next phase of growth and evolution.

About Police Credit Union of Connecticut

Police Credit Union of Connecticut is a member‑owned financial cooperative dedicated to serving active and retired law enforcement officers, their families, and affiliated public safety professionals across the state. With $43 million in assets, a dedicated staff of nine full‑time employees, and a long‑standing commitment to personal, relationship‑driven service, the Credit Union remains profitable, well‑capitalized, and financially strong. Membership continues to grow across its statewide field of membership, and is supported by robust loan demand.

Founded on principles of trust, respect for the chain of command, and service, the Credit Union has built a proud legacy of serving those who protect and serve. As it continues to evolve, the organization seeks a leader who can honor its history while strengthening its position as a modern, compliant, and community‑focused financial institution that remains both relevant and attractive to the next generation of members.

Key Responsibilities Strategic Leadership & Vision
  • Develop and execute strategies that drive sustainable growth, operational excellence, and member value.
  • Lead the organization through the transition from a traditional to a modern credit union environment while preserving its cooperative and service‑oriented ethos.
  • Identify emerging opportunities to expand the Credit Union’s reach within the law enforcement community and its broader field of membership.
  • Inspire innovation and responsible risk‑taking in pursuit of mission‑aligned growth.
  • Oversee all aspects of daily operations, ensuring efficiency, member service excellence, and prudent financial stewardship.
  • Provide direction in accounting, lending, ALM, compliance, risk management, retail operations, IT, and human resources.
  • Ensure adherence to all applicable state and federal laws, regulations, and NCUA requirements.
  • Develop and monitor budgets consistent with strategic and financial goals, maintaining sound capital and liquidity positions.
Lending & Business Development
  • Maintain working knowledge and oversee consumer and real estate lending, including underwriting, pricing, and portfolio management.
  • Lead lending strategies that balance growth, risk management, and member needs.
  • Promote business development and relationship‑building with law enforcement agencies, unions, and community partners statewide.
Culture & Talent Development
  • Foster a culture of accountability, empowerment, and continuous learning among staff.
  • Mentor and develop employees to expand their financial and operational knowledge, supporting internal growth and leadership readiness.
Governance & Board Relations
  • Serve as the principal liaison to the Board of Directors, providing timely and accurate information to support informed decision‑making.
  • Execute policies and strategic directives set by the Board while offering insight and recommendations on strategic and operational matters.
  • Ensure the Credit Union maintains effective governance, risk oversight, and compliance practices.
Community & Member Engagement
  • Represent the Credit Union with professionalism and authenticity within the law enforcement and credit union communities.
  • Strengthen relationships with members, partners, and industry peers through outreach, collaboration, and community presence.
  • Embody the Credit Union’s values of integrity, respect, and service in all interactions.
Qualifications

Required:

  • Minimum of 7–10 years of progressive leadership experience in a credit union or community financial institution.
  • Demonstrated success overseeing key operational or lending functions.
  • Strong financial acumen, with proven experience in lending, ALM, and strategic planning.
  • Deep understanding of NCUA regulations, regulatory examination process, and compliance standards.
  • Excellent interpersonal, communication, and leadership skills.
  • Bachelor’s degree in business, finance, or a related field.

Preferred:

  • Prior experience as a CEO, COO, or senior executive within a credit union or community bank.
  • Active NMLS license or eligibility to obtain one.
  • Demonstrated ability to lead in a small‑organization environment requiring adaptability and hands‑on management.
Leadership Attributes & Cultural Fit
  • Demonstrate agility, curiosity, and a thirst for knowledge by continuously seeking new solutions.
  • Possess qualities of compassion and understanding, while maintaining a firm grasp on financial controls—strategically sharp yet humble and relatable.
  • Be comfortable engaging directly with members, staff, and board in a close‑knit environment.
  • Demonstrate flexibility, well‑suited to a traditional law enforcement culture.
  • Empower staff to make decisions and grow professionally without micromanagement.
  • Balance compliance discipline with practical, member‑centered judgment.
  • Communicate complex financial concepts in a human‑centric way.
Compensation & Benefits

A competitive compensation package will be offered commensurate with experience, including base salary, incentive opportunity, and benefits.

  • Base Salary Range: $90,000-$125,000
To Apply

Interested candidates should submit:

  • Resume outlining relevant leadership and financial institution experience
  • Cover letter describing your interest in the role and alignment with the Credit Union’s mission and culture
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