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Credit Union Jobs in Reston, VA (NOW HIRING)

Job Purpose: - The Mortgage Loan Officer at SPECTRA CREDIT UNION is responsible for assisting clients in securing mortgage loans by evaluating their financial information, providing expert guidance ...

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See Reston, VA salary details

$13

$33

$100

How much do credit union jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit union in Reston, VA is $33.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $20.00 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Reston, VA?

The most popular types of Credit jobs in Reston, VA are:

What are popular job titles related to Credit Union jobs in Reston, VA?

For Credit Union jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Reston, VA look for?

The top searched job categories for Credit Union jobs in Reston, VA are:

What cities near Reston, VA are hiring for Credit Union jobs?

Cities near Reston, VA with the most Credit Union job openings:

Infographic showing various Credit Union job openings in Reston, VA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,536 per year, or $33.9 per hour.

Financial Service Advisor / Universal Teller

FedChoice Federal Credit Union

Alexandria, VA

$41K - $51K/yr

Full-time

Re-posted 8 days ago


Job description

Description


POSITION PURPOSE

As the Financial Service Advisor, you are the key element of our retail environment. In the Member Care Center you will build and maintain relationships and uphold the integrity of our Brand while living out our Mission and Vision and demonstrating our Core Values making the financial well being of our membership altogether better in the areas of loans, investments and credit counseling. This position is primarily responsible for servicing the membership to identify each member's needs by cross sell products and services while ensuring our members have a positive experience. Processing member request, providing teller support and opening new accounts and loans.


ESSENTIAL FUNCTIONS AND BASIC DUTIES


1. Assumes responsibility for supporting, demonstrating and promoting the Credit Union service culture.

  • Provides exceptional service to all members by demonstrating, following, and supporting the

Inspired Financial Service promises and standards, along with the Credit Union Mission, Vision, and Values.

2. Assumes responsibility for the effective and professional performance of financial service functions.

  • Provides information about accounts, products and services and Credit Union policies, procedures and programs
  • Opens and closes all types of accounts including Savings, Checking, Special Savings, Money Market, Share/IRA Share Certificates of Deposits and IRAs, etc., orders checks for member accounts and provides/prepares ACH related and other pertinent forms; processes stop payment orders.
  • Answers questions and solves problems for members by actively listening, conducting research, securing answers and reporting results to the appropriate personnel. Resolves member bookkeeping and checking account problems.
  • Performs file maintenance and account changes as needed including renewing and updating Share/IRA Share Certificate accounts.
  • Assists members with familiarization of Credit Union's website, online banking and other electronic banking channels.
  • Receives and directs members and telephone calls. Responds to inquiries and questions, or directs them as necessary.
  • Evaluates and discusses loan options. The FSA will then refer members to apply via an in-FSC kiosk (dependent upon FSC location), online or via the FedChoice mobile app in order to be eligible for a loan rate discount. If the member prefers to apply in person or over the phone, the FSA will interview the loan applicant, gather all the required information necessary to make a loan decision while also explaining loan options, rates, terms and collateral requirements. At times, the FSA will need to disburse the loan proceeds.
  • Makes outbound calls using designated call listings as well as own initiative for the purpose of uncovering member needs, increasing member engagement and seeking new member referrals.

3. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

Researches, responds to and resolves member requests and questions promptly, courteously and professionally. Keeps members informed of Credit Union services, products and policies.

  • Maintains and projects the Credit Union's professional image.

4. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

  • Assists area personnel and departments as required.
  • Keeps supervisor informed of area activities and significant problems.
  • Completes required reports and records accurately and promptly.
  • Attends and participates in meetings as required.

5. Assumes responsibility for related duties as required or assigned.

  • Actively and professionally cross sells Credit Union products and services.
  • Performs Quality control on all new membership and deposit accounts.
  • Performs related clerical duties as needed.
  • Ensures work area is clean, secure, and well maintained.
  • Additional duties and responsibilities as deemed appropriate, may be assigned by Management


Requirements

QUALIFICATIONS

EDUCATION/CERTIFICATION: High school graduate or equivalent.

EXPERIENCE PREFERRED: Minimum TWO (2) years financial institution experience, preferably as a Financial Service Representative or Financial Service Advisor. Fluent in Sapnish