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Teller Associate Jobs in Reston, VA (NOW HIRING)

Branch Service Associate I

Reston, VA ยท On-site

$45K - $49K/yr

FVCbank Branch Service Associate I - Title: Branch Service Associate I Department(s): Branch ... Processes daily monetary teller transactions, mail transactions, deposits, withdrawals, check, loan ...

As a Client Experience Associate within PNC's retail branch organization, you will be based in ... Ensures teller and branch daily operations and maintenance transactions are completed in an ...

Sales Associate

Sterling, VA ยท On-site

$14.25 - $19.25/hr

The Sales Associate is responsible for performing daily branch and customer service duties ... over teller counter or desk area to receive customer transaction documents. Ability to lift and ...

Sales Associate

Sterling, VA

$14.25 - $19.25/hr

The Sales Associate is responsible for performing daily branch and customer service duties ... Ability to reach over teller counter or desk area to receive customer transaction documents.

Sales Associate

Sterling, VA

$13.75 - $18.75/hr

The Sales Associate is responsible for performing daily branch and customer service duties ... over teller counter or desk area to receive customer transaction documents. Ability to lift and ...

The Sales Associate is responsible for performing daily branch and customer service duties ... over teller counter or desk area to receive customer transaction documents. Ability to lift and ...

Sales Associate

Mclean, VA ยท On-site

$38K - $62K/yr

The Sales Associate is responsible for performing daily branch and customer service duties ... over teller counter or desk area to receive customer transaction documents. Ability to lift and ...

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Teller Associate information

See Reston, VA salary details

$12

$18

$25

How much do teller associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for teller associate in Reston, VA is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a teller associate, and why are they important?

To thrive as a Teller Associate, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic financial regulations is typically required. Exceptional customer service, clear communication, and integrity are standout soft skills in this role. These abilities ensure efficient, secure transactions and positive client interactions, which are vital for maintaining trust and operational success in a financial institution.

Is it hard to be hired as a bank teller?

Becoming a bank teller typically requires a high school diploma or equivalent and good customer service skills. Hiring can be competitive, and employers often look for previous cash handling experience or familiarity with banking software. Strong communication and attention to detail can improve chances of getting hired.

What are some common challenges faced by teller associates during busy periods, and how can they be managed?

During peak hours or at month-end, Teller Associates often experience high customer traffic, which can lead to long lines and the need to process transactions quickly and accurately. Managing stress, maintaining attention to detail, and delivering excellent customer service are key challenges during these times. Successful Tellers use strong organizational skills, effective communication, and teamwork to ensure smooth workflow and minimize errors. Proactively preparing for busy periods and seeking support from colleagues or supervisors can also help manage workload and maintain service quality.

What is a teller associate?

Teller Associates are frontline bank employees responsible for assisting customers with their financial transactions, such as deposits, withdrawals, and payments. They verify customer identification, handle cash, process checks, and answer questions about bank products and services. Teller Associates play a key role in maintaining accurate records and ensuring security procedures are followed during all transactions. Their customer service skills help create a positive experience for clients visiting the bank.

What is the difference between Teller Associate vs Customer Service Representative?

AspectTeller AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; cash handling experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank branches, retail bankingBank branches, call centers, retail settings
Employer & IndustryFinancial institutions, retail bankingFinancial institutions, retail banking
Common Search & ComparisonYesYes

While both roles involve customer interaction in banking environments, a Teller Associate primarily handles cash transactions and account deposits, whereas a Customer Service Representative may handle a broader range of client inquiries, account issues, and product explanations. Both roles require strong communication skills and are essential in retail banking settings.

What are the most commonly searched types of Teller jobs in Reston, VA? The most popular types of Teller jobs in Reston, VA are:
What are popular job titles related to Teller Associate jobs in Reston, VA? For Teller Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Teller Associate jobs in Reston, VA look for? The top searched job categories for Teller Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Teller Associate jobs? Cities near Reston, VA with the most Teller Associate job openings:

Member Experience Associate

IDB Global Federal Credit Union

Washington, DC โ€ข On-site

$24.13 - $30.16/hr

Full-time

Posted 21 days ago


Job description

Objective
The Member Experience Associate contributes significantly to the branch's success by delivering exceptional member experiences, fostering long-lasting relationships, and identifying appropriate solutions for members while managing traditional teller responsibilities. The objective is to effectively execute all service transactions and sales routines to deepen member relationships, identify members' financial needs, and present appropriate Credit Union solutions.
Job Responsibilities
  • Assist members with everyday teller transactions, including deposits, withdrawals, payments, issuance of cashier's checks, replacement debit card orders, and updating tax forms and addresses, accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
  • Assist in the daily processing of mobile deposits, maintenance of weekly ATM settlements, check copies, and statement requests, and documentation uploading to correct files/systems.
  • Ensure the International Debit Card process is followed and all cards are shipped appropriately.
  • Engage members as they enter the branch by welcoming them and making them feel appreciated. This includes managing lobby traffic, sharing digital solutions, and identifying the members' financial needs.
  • Assist members (in-branch) with the new account opening process (Share savings, Share drafts, and Share certificates) while following all compliance processes and procedures.
  • Conduct a relationship-focused review of the member's profile and accounts to recommend appropriate products and services to further enhance the member's financial journey.
  • Process in-branch domestic and international wire transfer requests for members.
  • Take complete ownership of members' issues and disputes, resolving them promptly and effectively to ensure complete member satisfaction with proper resolution.
  • Educate members on self-service capabilities and encourage the use of digital service channels (e.g., the Website, Zelle, Mobile Apps, and ATMs).
  • Become a subject member expert for the branch and remain flexible in position based on the branch coverage needs.
  • Listen carefully to the member and willingly assist with any member questions or issues.
  • Maintain ongoing knowledge and complete understanding of IDB Global Federal Credit Union's product offerings, campaigns, events, procedures, and policies.
  • Foster teamwork in the branch to create a warm, welcoming, and friendly environment for members and employees and ensure a positive overall member experience.

Requirements
Requirements
  • Fluency in Spanish and English (verbal and written) is strongly preferred.
  • High School diploma or equivalent required.
  • Associate or bachelor's degree preferred.
  • Strong attention to detail and time management.
  • Customer service-focused with experience managing complex transactions across multiple systems.
  • Ability to learn products, services, procedures, and systems quickly and accurately.
  • 1-3 years in sales/service in the financial services or comparable industry preferred.
  • Punctual, dependable, and proactive initiative-taking.
  • A general understanding of banking products and services is preferred.
  • Previous teller or cash-handling experience is strongly preferred.
  • Experience with digital engagement and basic sales/referrals.
  • Excellent people skills
  • Basic computer skills and digital tools skills
  • Demonstrates professional demeanor and appearance.

Salary Description
$24.13 - $30.16