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Credit Union Collection Manager Jobs in Utah (NOW HIRING)

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$28.2K

$53.5K

$99.2K

How much do credit union collection manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for credit union collection manager in Utah is $53,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.
What are popular job titles related to Credit Union Collection Manager jobs in Utah? For Credit Union Collection Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Credit Union Collection Manager jobs in Utah look for? The top searched job categories for Credit Union Collection Manager jobs in Utah are:
What cities in Utah are hiring for Credit Union Collection Manager jobs? Cities in Utah with the most Credit Union Collection Manager job openings:
Credit Union Collection Manager jobs near you

Outbound Sales Agent

Cyprus Credit Union

West Jordan, UT • On-site

$19.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring an Outbound Sales Agent. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As an Outbound Sales Agent you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. We also offer both our part-time and full-time employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS AN OUTBOUND SALES AGENT
The Outbound Sales Agent at Cyprus Credit Union is responsible for promoting credit union products as a professional inside sales representative. The primary focus is on making outbound phone calls to existing members to refinance loans from other financial institutions, with the aim of making Cyprus CU their primary financial institution. This role includes contacting members who have recently received loans from Cyprus CU, ensuring customer satisfaction, promoting insurance products (GAP), and providing valuable recommendations to management for product development, pricing, and sales projections. This position will be responsible for Performing the following duties:
  • Conduct outbound phone calls to prospective members, with leads provided from recent loan recipients.
  • Prospect for new accounts and explore opportunities to grow existing ones.
  • Develop member relationships through regular phone calls and lead follow-ups.
  • Track sales deals, meet quotas, and achieve sales goals.
  • Ensure timely delivery of products.
  • Maintain positive relationships with members through phone contact.
  • Gather member feedback to improve products and services.
  • Resolve member requests, complaints, and issues.
  • Promote goodwill and uphold a positive image of the credit union.
  • Set sales goals in alignment with company objectives and monitor progress.

EDUCATION
High school diploma or equivalent.
REQUIRED KNOWLEDGE
Knowledge of company products and services.
Understanding of product positioning and competitive conditions.
Knowledge of inside sales strategies and techniques.
EXPERIENCE REQUIRED
Previous sales experience helpful.
SKILLS/ABILITIES
Strong interpersonal and public relations skills. Excellent sales abilities.
Well organized. Problem solving abilities. Able to use computer tracking system.
READY TO JOIN OUR TEAM
If you feel that you would be a great addition to our team and meet the qualifications, then please apply on the system in front of you. We understand that your time is valuable and we won't put you through a long drawn out process. We look forward to meeting you!

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