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Credit Union Chief Operating Jobs (NOW HIRING)

About the Role As a CBRE Union Chief Operating Engineer, you will be responsible for engineering operations and directing vendors and subcontractors. This job is part of the Engineering and Technical ...

Exempt SUMMARY The Chief Operating Officer (COO) is responsible for leading the credit union's daily operations and executing strategies that support organizational growth, operational excellence ...

Exempt SUMMARY The Chief Operating Officer (COO) is responsible for leading the credit union's daily operations and executing strategies that support organizational growth, operational excellence ...

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Credit Union Chief Operating information

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$33K

$124.4K

$200.5K

How much do credit union chief operating jobs pay per year?

As of Sep 11, 2026, the average yearly pay for credit union chief operating in the United States is $124,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What does a credit union chief operating officer do?

A Credit Union Chief Operating Officer (COO) is responsible for overseeing the day-to-day operational functions of the credit union. This includes managing departments such as lending, member services, and branch operations to ensure efficiency, compliance, and high-quality service. The COO implements strategies to improve processes, supports business growth, and ensures that the credit union operates smoothly while meeting regulatory requirements. They work closely with other executives to align operations with the credit union’s mission and goals.

What are the key skills and qualifications needed to thrive as a credit union chief operating officer, and why are they important?

To thrive as a Credit Union Chief Operating Officer, you need expertise in financial services operations, regulatory compliance, and strategic management, often supported by a bachelor’s or master’s degree in business or finance. Familiarity with core banking systems, risk management tools, and industry certifications such as CUES or CUNA are typically expected. Strong leadership, problem-solving, and interpersonal communication skills are crucial for guiding teams and fostering collaboration across departments. These competencies ensure effective operations, regulatory adherence, and member satisfaction in a competitive financial environment.

What are some common challenges faced by a credit union chief operating officer, and how can they be addressed?

A Credit Union Chief Operating Officer (COO) often faces challenges such as adapting to regulatory changes, streamlining operations for efficiency, and managing technological upgrades. Balancing member service excellence with cost controls can also be demanding, particularly in a highly competitive financial environment. Successful COOs address these challenges by fostering open communication across departments, investing in staff training, and implementing process improvements that enhance both compliance and member satisfaction. Additionally, COOs frequently collaborate with IT, risk, and lending teams to ensure smooth operations and strategic alignment.

What is the difference between Credit Union Chief Operating vs Credit Union Operations Manager?

AspectCredit Union Chief OperatingCredit Union Operations Manager
ResponsibilitiesOversees overall operations, strategic planning, and policy developmentManages daily operations, staff, and customer service functions
CredentialsTypically requires a bachelor’s degree, extensive experience, and leadership skillsUsually requires a bachelor’s degree and relevant experience in operations
Work EnvironmentExecutive-level, strategic focus, senior management meetingsOperational focus, team management, customer interaction
Industry UsageUsed in larger credit unions with complex structuresCommon in credit unions of various sizes for operational roles

The Credit Union Chief Operating is a senior leadership role responsible for strategic oversight and overall operations, while the Credit Union Operations Manager handles daily operational management and staff supervision. Both roles require relevant experience, but the Chief Operating position involves broader strategic responsibilities.

What are popular job titles related to Credit Union Chief Operating jobs?

For Credit Union Chief Operating jobs, the most frequently searched job titles are:

Infographic showing various Credit Union Chief Operating job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $124,409 per year, or $59.8 per hour.

Executive Assistant - COO

Rockville, MD • Hybrid

Lafayette Federal Credit Union
Commercial Banking • 11 - 50 employees

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID.  This position requires candidates to be local to the Washington, DC metropolitan area. Applicants must reside within a reasonable commuting distance of our headquarters and be able to meet the position's onsite or hybrid work requirements. Additionally,  while this position offers some flexibility to work from home, the expectation is that the individual in this role will be onsite and maintain a schedule that aligns with the COO's in-office presence.
 

  Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024-2026) 


As we continue to grow, we are on the lookout for exceptional talent to join our dynamic team. At Lafayette Federal Credit Union, we pride ourselves on our commitment to excellence and our reputation as an employer of choice.  We believe that the dedication and skills of our team members are crucial to achieving our mission of becoming the premier financial partner for our community. Your potential contributions are invaluable, and we are excited to welcome new team members who share our passion for innovation and high performance.


About us:

Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we've also earned numerous accolades including:

  • Newsweek's America's Best Banks list
  • A 5-star rating from Bauer Financial
  • Recognition by S&P Global's Top Performing Credit Unions

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. 


Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. 


We are currently seeking an Executive Assistant - COO to join our team! 


About the role:

The Executive Assistant to the SVP/COO provides executive, administrative, and development support to the SVP/Chief Operations Officer, as well as the Senior Management Team (SMT) and HR in carrying out the objectives of the credit union.

Requirements

Essential Functions & Responsibilities:

Executive Support:

  • Completes a broad variety of administrative tasks for the   SVP/COO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans,   itineraries, and agendas; and compiling documents for travel-related   meetings.
  • Works closely and effectively with the SVP/COO to keep him   well informed of upcoming commitments and responsibilities, following up appropriately 
  • Plans, coordinates and ensures the SVP/COO 's schedule is followed and respected. 
  • Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the SVP/COO 's time and office. 
  • Provides a bridge for smooth communication between the SVP/COO's office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management team. 
  • Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the SVP/COO, some of which may have organizational impact. 
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. 
  • Reports/Presentation Creation/Development

Supervisory Committee and Credit Committee Liaison:

  • Serves as the Supervisory Committee and Credit Committee Liaison. 
  • Maintains discretion and confidentiality in relationships with all volunteers (i.e. Board, Supervisory Committee, etc.)
  • Coordinates monthly meetings and lunches. 
  • Attends meetings and takes minutes Supervisory Committee & Credit Committee. 
  • Ensure that minutes are complete, accurate, prepared within   three days of the meeting date and signed by the appropriate individuals when   approved. 
  • Provides administrative support to the Supervisory Committee & Credit Committee including but not limited to:

1.  Providing meeting notification and securing a quorum 

2.  Adhering to compliance with applicable rules and regulations set in bylaws regarding board and board meeting matters, including advance distribution of materials before meetings.

3.  Maintaining volunteer contact information.  Assisting volunteers with conference registration/reimbursement. 

4.  Assisting volunteers with travel arrangements, lodging, and   meal planning as needed.

5.  Providing secondary support to President/CEO and Board

6.  Performing other duties as needed or assigned by the VP of Human Resources, SVP of Administration, and/or SVP/COO


Knowledge and Skills:

Experience: Three years to five years of similar or related experience.


Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)


Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact   in communication.


Other Skills: (a) Strong communication (verbal and written), organizational, analytical, and problem-solving skills. (b) Excellent member relations skills. (c) Ability to function in financial institution environment and utilize standard office equipment

Top benefits or perks:

Joining Lafayette Federal comes with perks to support you in your personal and professional journey.


We provide employees with a generous benefits package including:

  • Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) 
  • Fully funded deductible (HMO Plan)
  • 401k employer matching contribution 
  • Income protection with life insurance, short and long-term disability
  • Paid time off, holiday leave & birthday leave
  • Educational assistance
  • Commuter benefits program and more


Pay: $57,000 - $67,500 annually depending on experience and qualifications.


*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer

*EOE/AA/DISABILITY/VETERAN