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Credit Control Assistant Jobs (NOW HIRING)

... assist customers with payment processing (ACH, wire, or online portal), enforce suspension policies, and investigate unidentified payments. - Risk Management & Credit Control: Partner with credit ...

Front Desk Supervisor

Manhattan, NY · On-site

$18.75 - $24.25/hr

Maintain and correct procedures for credit control, financial transactions, security of financial ... Ability to assist with the design and preparation of statistical reports and presentations as ...

Loan Control Officer

Lihue, HI · On-site

$23 - $27/hr

... the credit union. Essential Functions: 20% Utilizing the collection queue, contact members by ... Complete Extension/Workout/TDR and assist/counsels members in trouble. Perform various skip tracing ...

Loan Control Officer

Lihue, HI · On-site

$23 - $27/hr

... the credit union. Essential Functions: 20% Utilizing the collection queue, contact members by ... Complete Extension/Workout/TDR and assist/counsels members in trouble. Perform various skip tracing ...

Front Desk Supervisor

Manhattan, NY · On-site

$18.75 - $24.25/hr

... credit control, financial transactions, security of financial assets, and guest security. • ... assist with the design and preparation of statistical reports and presentations as needed. • ...

Front Desk Supervisor

Manhattan, NY · On-site

$18.75 - $24.25/hr

... credit control, financial transactions, security of financial assets, and guest security. • ... assist with the design and preparation of statistical reports and presentations as needed. • ...

Front Desk Supervisor

Manhattan, NY · On-site

$18.75 - $24.25/hr

... credit control, financial transactions, security of financial assets, and guest security. · ... assist with the design and preparation of statistical reports and presentations as needed. · ...

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Assistant Front Office Manager

Le Meridien & Sheraton Charlotte Hotels

Charlotte, NC • On-site

Other

Posted 15 days ago


Job description

Description

The Le Meridien | Sheraton Charlotte Hotel is currently seeking a dynamic, and motivated individual for the position of Assistant Front Office Manager at our StepStone Hospitality managed hotel. If you are a results-driven, guest-focused, and experienced sales professional, we want you to be a part of our team!


Administration

Maintain high standards of quality guest service.

Achieve budgeted revenues and expenses; maximize profitability across guest services.

Develop short- and long-term financial and operational plans aligned with overall hotel objectives.

Oversee all operational aspects in the GM's absence, including Engineering, Housekeeping, and F&B.

Lead resolution of guest issues and escalations promptly and professionally.

Drive guest satisfaction through employee development and exceptional service delivery.

Manage the reservations function to maximize room occupancy and average daily rate through strategic upselling.

Maintain accurate procedures for credit control, financial transactions, security of assets, and guest safety.

Respond to and resolve guest requests, complaints, and questions in a courteous and timely manner.

Proficiently use various office and accounting software systems. 


Support

Strong command of the English language to communicate effectively with guests, team members, and vendors.

Ability to assist in designing and preparing statistical reports and presentations.

Accurately compile and report operational information.

Provide support across various office functions as needed.

Consistently uphold all StepStone and hotel policies and procedures.

Attend all required meetings. 


Personal Effectiveness

Completes projects and assignments thoroughly, professionally, and with care.

Adapts effectively to high-pressure situations and embraces change.

Takes ownership of personal growth and professional development.

Maintains a professional appearance and demeanor at all times; models standards for the entire team. 


Communication

Understands and actively promotes the StepStone mission and core values.

Expresses ideas and conveys information clearly, effectively, and professionally.

Listens actively and attentively to guests and colleagues.

Shares company information, decisions, and concerns with appropriate parties in a timely manner.

Resolves disagreements constructively and maintains respectful relationships with peers and co-workers. 


Requirements

 Required of All Associates

Ability to lift a minimum of 20 pounds.

Ability to push, bend, stoop, reach overhead, and   perform tasks requiring manual dexterity.

Ability to hear, write, and type accurately.

Ability to pull a minimum of 20 pounds.

Additional duties may be assigned as needed.

Additional  Requirements Specific to This Role

Comprehensive   knowledge of all hotel departments and functions.

Working   knowledge of applicable federal, state, and local health, safety, and legal   regulations.

Strong   mathematical and computer skills.

High   school diploma required; additional education or relevant training preferred.

Ability   to obtain required licenses or certifications in a timely manner.

CPR   certification required; first aid training preferred.

Additional   language proficiency preferred.


  EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.