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Credit Collections Jobs in Phoenix, AZ (NOW HIRING)

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non-Exempt About the Role: The Credit and Collections Specialist will have responsibility for minimizing the B2B ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non-Exempt About the Role: The Credit and Collections Specialist will have responsibility for minimizing the B2B ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non-Exempt About the Role: The Credit and Collections Specialist will have responsibility for minimizing the B2B ...

The French Agency

Credit Analyst

Tolleson, AZ · On-site

$27 - $29/hr

This role reports to the Credit Manager and is responsible for assisting with and coordinating customer payment collections, delivering customer service, analyzing credit data, and reducing bad debt ...

QXO

Credit Director

Glendale, AZ · On-site

Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities * Deliver regular reporting and insights to senior leadership on credit performance, risk exposure ...

QXO

Credit Director

Glendale, AZ · On-site

Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities * Deliver regular reporting and insights to senior leadership on credit performance, risk exposure ...

QXO

Credit Director

Glendale, AZ · On-site

Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities * Deliver regular reporting and insights to senior leadership on credit performance, risk exposure ...

Beacon Roofing Supply, Inc

Credit Director

Glendale, AZ · On-site

$100 - $140/hr

Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities * Deliver regular reporting and insights to senior leadership on credit performance, risk exposure ...

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections within a dynamic environment, providing the highest level of Credit and Collections services in a ...

Fender

Collections Specialist

Phoenix, AZ · On-site

$18.25 - $24.75/hr

Manage the daily credit hold dashboard in SAP by reviewing blocked orders, evaluating account status, and making timely release decisions in accordance with established credit and collections ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$18 - $24.25/hr

This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels ...

OneMain Financial Careers

Collections Specialist

Tempe, AZ · On-site

$18 - $24.25/hr

This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels ...

OneMain Financial Careers

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position SummaryThe Director of Credit will lead the company's credit and collections operations, ensuring optimal cash flow, minimizing credit risk, and maintaining strong customer relationships.

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels ...

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How much do credit collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for credit collections in Phoenix, AZ is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Phoenix, AZ?

The most popular types of Credit Collections jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Credit Collections jobs?

Cities near Phoenix, AZ with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Phoenix, AZ as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,697 per year, or $24.4 per hour.

Credit & Collections Specialist

Curaleaf

Scottsdale, AZ • On-site

$22 - $29.25/hr

Full-time

Re-posted 21 days ago

Curaleaf rating

6.6

Company rating: 6.6 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

17th of 33 rated cannabis dispensaries

Job description

Title: Credit & Collections Specialist 

Location: Scottsdale, Arizona 

Job Type: Full-Time, Non-Exempt 

About the Role:  The Credit and Collections Specialist will have responsibility for minimizing the B2B customer past due accounts receivable. Consistently achieve or exceed high volume customer contact goals via assigned communication channels. Collect past due amounts and coordinate payment agreements with customers. Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific contact goals, or specific customer aging balance reduction priorities established by management.

What You'll Do: 

   Effectively utilize and manage customer portals and other communication methods
   Work with a high sense of urgency to maintain customer touch points and past due goals within company standards. 
   Interact with customers daily, from initial contact to closure, following up on commitments and maintaining a record of all contacts. 
   Alert the appropriate internal stakeholders to collection escalations. 
   Recommend credit holds and write-offs. 
   Coordinate collection strategy and customer communication with field personnel. 
   Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and accompanying remittance formats and payment cards. 
   Analyze and manipulate data and spreadsheets to reconcile issues and to aid in external and internal collaboration.
   Ad hoc requests

What You'll Bring:

   Bachelor's Degree preferred 
   Minimum of two years' experience, A/R credit and collection
   Possesses superior communication, analytical, and organizational skills
   Exhibits goal-oriented behaviors and time management principles 
   Exudes a customer-focused attitude while being firm on the collections efforts
   Applies extensive attention to detail to all tasks 
   Toggles between projects and responsibilities with ease
   Works well in a team environment 
   Demonstrates proficiency in Microsoft Office programs 

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About Curaleaf

Sourced by ZipRecruiter

Curaleaf Holdings, Inc. ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Today, we operate in 19 states with 144 dispensaries, service nearly 2,200 wholesale partner accounts, we have 29 cultivation sites and over 5,500 team members in the United States. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Our corporate social responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Wakefield, MA, US

Year founded

2010

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