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Credit Collections Jobs in Prescott, AZ (NOW HIRING)

Yavapai Regional Medical Center

Registrar

Prescott, AZ · On-site

$18 - $22.19/hr

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

Yavapai Regional Medical Center

Registrar

Prescott, AZ · On-site

$18 - $22.19/hr

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

Yavapai Regional Medical Center

Registrar

Prescott, AZ · On-site

$18 - $22.19/hr

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

CommonSpirit Health

Registrar

Prescott Valley, AZ · On-site

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

Yavapai Regional Medical Center

Registrar

Prescott, AZ · On-site

$18 - $22.19/hr

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

CommonSpirit Health

Registrar

Prescott, AZ · On-site

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

CommonSpirit Health

Registrar

Prescott, AZ · On-site

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

CommonSpirit Health

Registrar

Prescott Valley, AZ · On-site

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

Yavapai Regional Medical Center

Registrar

Prescott, AZ · On-site

$18 - $22.19/hr

... Service Collections. You will also be responsible for accurate data input and record keeping ... credit card handling processes due to potential access to sensitive third-party credit card ...

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How much do credit collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for credit collections in Prescott, AZ is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.50 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Prescott, AZ?

The most popular types of Credit Collections jobs in Prescott, AZ are:

What cities near Prescott, AZ are hiring for Credit Collections jobs?

Cities near Prescott, AZ with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Prescott, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,374 per year, or $24.2 per hour.

Bilingual Collections Specialist

Best Pick Disposal Inc

Prescott Valley, AZ • On-site

$18 - $22/hr

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • 401(k)

Benefits/Perks
  • Careers Advancement Opportunities 
  • Competitive Compensation 
Job Summary
We are looking for a Collections Specialist to join our team. The Collections Specialist will be responsible for managing customer accounts, securing payments on outstanding balances, maintaining accurate account records, and providing professional customer service throughout the collections process.
 
Responsibilities 
  • Identify and contact customers regarding unpaid and delinquent accounts.
  • Advise customers of outstanding balances and follow up on unpaid accounts.
  • Receive and post customer payments accurately to their accounts.
  • Maintain accurate records and status updates for customer accounts.
  • Monitor aging accounts and follow established collection procedures.
  • Initiate repossession proceedings for equipment or disconnect service when necessary and authorized.
  • Respond to customer questions and concerns regarding billing and account balances.
  • Work with customers to resolve billing and payment issues.
  • Communicate and coordinate with internal departments regarding customer accounts and service status.
  • Maintain confidentiality and accuracy when handling customer account information.
  • Perform other administrative and collection-related duties as assigned.
  • This is a computer-intensive position requiring a minimum of 8 hours per day working on a computer.
Qualifications & Skills
  • Minimum of 2 years of commercial collections experience preferred.
  • Previous experience in billing and/or customer service.
  • Bilingual in English and Spanish required.
  • High School Diploma or GED required.
  • Excellent communication and interpersonal skills with the ability to build rapport with customers.
  • Strong problem-solving and negotiation skills.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Must be computer proficient and comfortable working on a computer for extended periods.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Must be willing to work overtime, including evenings and/or weekends, as needed.
  • Must have a "whatever it takes" attitude with a friendly, professional, and customer-focused demeanor.
  • Strong attention to detail and ability to maintain accurate records.