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Credit Collections Jobs in Madison, IN (NOW HIRING)

... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ... The Credit Manager Position is required to embrace and represent the Bestway's Bring It Values!

... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ... The Credit Manager Position is required to embrace and represent the Bestway's Bring It Values!

Partner with store leadership to ensure daily cash and credit transactions balance. * Provide ... Background in collections, finance, or automotive is a strong advantage. * Exceptional communicator ...

Manage training on branch operations, compliance and collections, providing real time coaching to ... College degree or experience with underwriting, credit decision, or related financial industry ...

Manage training on branch operations, compliance and collections, providing real time coaching to ... College degreeorexperience with underwriting, credit decision, or related financial industry ...

Minimum Qualifications * 3-5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role. * Experience negotiating ...

Credit Collections information

See Madison, IN salary details

$13

$22

$31

How much do credit collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for credit collections in Madison, IN is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.58 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the most commonly searched types of Credit Collections jobs in Madison, IN?

The most popular types of Credit Collections jobs in Madison, IN are:

What cities near Madison, IN are hiring for Credit Collections jobs?

Cities near Madison, IN with the most Credit Collections job openings:

Credit Manager

bestway

Westport, KY • On-site

Full-time

Re-posted 18 days ago


Job description

Summary / Objective

At Bestway our Credit Managers play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Credit Managers to be customer centric individuals that help our customers achieve product ownership through on time renewals.

Essential Functions

  • Greeting customers as they enter the store.

  • Be a Bestway brand ambassador who affects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business.

  • Support all efforts to improve revenue and profit growth.

  • Achieve credit standards by using the “4 Key Principles of Customer Interaction”, Bestway’s Policy and Procedures while abiding by State and Federal laws.

  • Must bring energy and enthusiasm to exceed customer service expectations.

  • Be proficient at the Credit and Sales Minutes.

  • Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interactions.

  • Establish professional communication and problem solving skills with customers and co-workers.

  • Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections.

  • Be responsible for maintaining, organizing, protecting, and storing products in stock room area and possess the ability to lead Sales Representatives to assist you.

  • As a brand ambassador always represent yourself and your company in a professional manner.

  • Have the ability to learn, develop, and teach the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours.

  • Must be competent at explaining the rental agreement and 7 Steps to Renewals.

  • Must ensure maintenance and upkeep for vehicles.

  • Complete all other tasks assigned at the discretion of management.

 

 

Competencies

  • Have the opportunity to advance to Store and District Manager positions.

  • Be able to explain the rental agreement and have a thorough understanding of how it works.

  • Develop collection skills to help grow our customer base by learning to utilize the “4 Key Principles of Customer Interaction.”

  • Successfully lead staff and daily operations of the store in the absence of the manager.

  • Engage in continuous self-development.

 

Position Type / Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Saturday

8:00 a.m. to 6 p.m. and will require additional hours as needed. 

The Credit Manager Position is required to embrace and represent the Bestway’s Bring It Values!

  • Caring

  • Integrity

  • Servant Leadership

  • Ownership

  • Fun