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Credit Collections Jobs in Gilbert, AZ (NOW HIRING)

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations, ensuring optimal cash flow, minimizing credit risk, and maintaining strong customer relationships.

Empereon Constar

1st Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Auto, DDA, Installment & Credit Card Collections experience a plus * Basic math skills * Intermediate knowledge of email, Internet browsers, and search functions What We Offer: * Bonus - $500 at 90 ...

Empereon Constar

3rd Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Auto, DDA, Installment & Credit Card Collections experience a plus * Basic math skills * Intermediate knowledge of email, Internet browsers, and search functions What We Offer: * Bonus - $500 at 90 ...

JP Morgan Chase

Credit Card Collections Specialist I

Tempe, AZ · On-site

$18 - $24.25/hr

As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our ... S. in credit card sales and deposit growth and have the most-used digital solutions - all while ...

JPMorganChase

Credit Card Collections Specialist I

Tempe, AZ · On-site

$18 - $24.25/hr

As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our ... S. in credit card sales and deposit growth and have the most-used digital solutions - all while ...

JP Morgan Chase

Credit Card Collections Specialist I

Tempe, AZ · On-site

$18 - $24.25/hr

As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our ... S. in credit card sales and deposit growth and have the most-used digital solutions - all while ...

Addison Group

Accounts Receivable Specialist

Phoenix, AZ · On-site

$28 - $31/hr

The Accounts Receivable Specialist will be responsible for supporting the organization's credit and collections functions while ensuring accurate account maintenance and timely payment processing.

Splash Financial

Collections Specialist

Phoenix, AZ

$21/hr

And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit ... Splash is remote-first, and proud of it -- though our collections team works in-person at our ...

Splash Financial

Collections Specialist

Mesa, AZ · On-site

$21/hr

And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit ... Splash is remote-first, and proud of it - though our collections team works in-person at our ...

Adecco

Call Center Collections Specialist

Tempe, AZ

$22/hr

Order updated credit bureau report or initiate skip tracing process in accordance with established ... Communicate regularly with collections supervisor on status of problem accounts in accordance with ...

Adecco

Call Center Collections Specialist

Tempe, AZ · On-site

$22/hr

Order updated credit bureau report or initiate skip tracing process in accordance with established ... Communicate regularly with collections supervisor on status of problem accounts in accordance with ...

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Credit Collections information

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How much do credit collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for credit collections in Gilbert, AZ is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $27.79 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Gilbert, AZ?

The most popular types of Credit Collections jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Credit Collections jobs?

Cities near Gilbert, AZ with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Gilbert, AZ as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,896 per year, or $24.5 per hour.

Director of Credit

Arizona Tile

Tempe, AZ • On-site

Other

Retirement, PTO

Re-posted 22 days ago

Arizona Tile rating

9.0

Company rating: 9.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Us
Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!!
Position Summary
The Director of Credit will lead the company's credit and collections operations, ensuring optimal cash flow, minimizing credit risk, and maintaining strong customer relationships. This role is responsible for developing and implementing credit policies, managing a high-performing collections team, and driving process improvements across the organization. The ideal candidate will have experience in mid-to-large scale private companies and a strong understanding of credit risk management, financial analysis, and customer service.
Key Responsibilities:
• Credit Management:
• Develop, implement, and maintain credit policies and procedures.
• Evaluate creditworthiness of new and existing customers using financial statements, credit reports (Experian) and payment history.
• Make credit decisions within delegated authority and escalate as needed.
• Collections Oversight:
• Lead and manage the collections team to ensure timely and effective recovery of outstanding receivables.
• Resolve complex collection issues and disputes with customers.
• Monitor aging reports and drive strategies to reduce DSO (Days Sales Outstanding).
• Process Improvement & Reporting:
• Initiate and lead process improvement initiatives to enhance efficiency and accuracy.
• Develop and deliver regular reporting packages to senior leadership, including KPIs, forecasts, and risk assessments.
• Oversee payment application and ensure accurate ledger maintenance.
• Cross-Functional Collaboration:
• Partner with Sales, Customer Service, and Operations to align credit decisions with business goals.
• Communicate credit policies and decisions clearly across departments.
• Leadership & Development:
• Recruit, train, and mentor credit and collections staff.
• Foster a culture of accountability, performance, and continuous improvement.
Qualifications:
• Minimum 7-10 years of progressive experience in credit and collections, with at least 3 years in a leadership role.
• Experience in a company with $250M-$1B in annual revenue.
• Strong understanding of credit risk, financial statement analysis, and collection strategies.
• Proficiency in ERP systems (Oracle, SAP, P21 or similar) and Microsoft Excel.
• Excellent communication, negotiation, and leadership skills.
• Experience with federal/state contracts and client payment portals is a plus.
Preferred Skills:
• Epicor ERP background.
• Sales and Use tax experience preferably Avalara history.
• Tax experience.
• Advanced Excel skills.
What We Offer:
• Safety 1st Organization
• Competitive pay practices
• Comprehensive Healthcare benefits for you and your family!
• H.S.A or H.R.A with Company Contributions
• 401k Retirement Savings Program with discretionary employer match
• Progressive career development and training
• Employee assistance program
• Best practice paid time off policies and holiday pay
• Service recognition and awards
Family oriented environment with open communication, collaborative atmosphere, and team-building events

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