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Credit Collections Jobs in Bessemer, AL (NOW HIRING)

AutoTec

Risk Management Agent

Birmingham, AL · On-site

Bachelor's degree in business-related field or commercial credit/collections experience * Prior experience in dispute mediation and resolution * Prior experience working with Microsoft products

AutoTec

Risk Management Agent

Birmingham, AL · On-site

Bachelor's degree in business-related field or commercial credit/collections experience * Prior experience in dispute mediation and resolution * Prior experience working with Microsoft products

bestway

Credit Manager

Alabaster, AL · On-site

Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... collections. · Be responsible for maintaining, organizing, protecting, and storing products in ...

BB BHF STORES LLC

CREDIT MANAGER

Hueytown, AL · On-site

$16 - $17/hr

... store collections are satisfied Fill out paperwork for submission to corporate support Follow ... Credit Manager Effective organizational skills Established collection skills Good communication ...

Bestway Rental, Inc.

Credit Manager

Alabaster, AL · On-site

Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... collections. • Be responsible for maintaining, organizing, protecting, and storing products in ...

BestWay Rent To Own

Credit Manager

Birmingham, AL · On-site

Credit Manager At Bestway our Credit Managers play a pivotal role in our vision to enhance the ... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ...

bestway

Credit Manager

Alabaster, AL · On-site

Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... collections. · Be responsible for maintaining, organizing, protecting, and storing products in ...

BestWay Rent To Own

Credit Manager

Alabaster, AL · On-site

Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... collections. · Be responsible for maintaining, organizing, protecting, and storing products in ...

BB BHF STORES LLC

CREDIT MANAGER

Alabaster, AL · On-site

$16 - $17/hr

... store collections are satisfied Fill out paperwork for submission to corporate support Follow ... Credit Manager Effective organizational skills Established collection skills Good communication ...

Bestway Rental

Credit Manager

Alabaster, AL · On-site

Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... collections. • Be responsible for maintaining, organizing, protecting, and storing products in ...

Altec

Collections Specialist

Birmingham, AL · On-site

$17.25 - $23.50/hr

Responsibilities Altec Capital Services , a division of Altec, is hiring a Collections Specialist in Birmingham, AL (Corporate Location) . This position focuses on collecting outstanding lease ...

Farmers Home Furniture

Credit Manager

Bessemer, AL · On-site

... credit to customers; conducting credit investigations; and following proper credit approval ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

Farmers Home Furniture

Credit Manager

Bessemer, AL · On-site

... credit to customers; conducting credit investigations; and following proper credit approval ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

Farmers Home Furniture

Credit Manager

Bessemer, AL · On-site

... credit to customers; conducting credit investigations; and following proper credit approval ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

Farmers Home Furniture

Credit Manager

Bessemer, AL · On-site

... credit to customers; conducting credit investigations; and following proper credit approval ... Reviews and analyzes collection reports to ascertain status of collections and balances outstanding ...

Air Engineers LLC

Senior Credit Manager

Birmingham, AL · On-site

Air Engineers is seeking a Senior Credit Manager responsible for leading the credit and collections operations, ensuring alignment with company policies and risk management objectives. This role ...

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Credit Collections information

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How much do credit collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for credit collections in Bessemer, AL is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.90 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Bessemer, AL are hiring for Credit Collections jobs?

Cities near Bessemer, AL with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Bessemer, AL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,613 per year, or $21.9 per hour.

Manager, Credit & Accounts Receivable

Birmingham, AL

Royal Cup, Inc.
Food Services and Drinking Places • 501 - 1,000 employees
Learn more about Royal Cup, Inc.external

$115K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Manager, Credit amp; Accounts Receivable
Overview
Summary:
The Manager, Credit amp; Accounts Receivable will report to the VP, Controller and be responsible for leading the credit, collections, and accounts receivable functions. This role will oversee internal controls, credit risk assessment, dispute resolution, collection performance, and AR reporting. In addition, this role will manage bankruptcy processes and provide strategic oversight to a team of Collection and AR Specialists, ensuring operational efficiency and strong cash flow management.

Supervisory Responsibilities:
  • Recruits, interviews, hires, and trains new staff.
  • Oversees the daily workflow of assigned staff.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.​
Key Responsibilities:
  • Lead the credit and collections team to continually achieve operation excellence
  • Optimize cash collection, customer portfolio management, and credit risk mitigation by ensuring effective collections processes and timely billing practices
  • Demonstrate a thorough understanding of Royal Cup’s credit/collections and accounts receivable operations, services, and activities
  • Assess and communicate performance deviations to plan (Strategy Deployment)
  • Establish aging, cash, and DSO goals/KPIs and monitor forecast to plan
  • Cultivate/strengthen relationships with field sales personnel
  • Establish bad debt allowance and approve write-offs within schedule of authority
  • Ensure compliance with policy and regulatory requirements
  • Update and distribute monthly AR and portfolio activity reports
  • Generate comprehensive reports specific to AR performance
  • Continuously monitor high-exposure accounts, utilizing internal/external sources
  • Oversight of the credit review process, maintenance of credit application flow, and credit scoring models
  • All other duties as assigned
Minimum Qualifications:
  • Bachelor’s Degree (preferably in Accounting, Business Administration, or another related field) and/or the equivalent in education and work experience.
  • 5+ years of progressive management and leadership experience
  • Proven track record of achieving financial targets and objectives (i.e., DSO), productivity, and process cost
  • Ability to think strategically, act operationally and manage risk
  • Strong financial analysis abilities
  • Excellent communication skills, verbal, written, and presentation
  • Ability to calmly de-escalate hostile situations to the best possible resolution
  • Proficient in MS Windows and Office, including Outlook, Word, Excel, PowerPoint and able to learn and apply company technology software and programs
  • Ability to manage others, objectively monitor performance and provide constructive feedback as needed
  • The ability to successfully complete the pre-employment process
Preferred Qualifications:
  • 10+ years in commercial credit and collections
  • Certified Credit Executive (CCE), NACM Membership preferred
  • Prior experience with SAP preferred
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing
  • The ability to lift up to 10 pounds, on occasion, with or without assistance
COMPANY PROFILE:
Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a privately held company rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.
We are a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for more than 130 years. Royal Cup, Inc. currently provides product and service to restaurant, hotels, convenience stores, businesses and individuals throughout the United States, and we’re growing!
At Royal Cup, Inc. having a customer centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high impact accounts across the country based on exceptional products and service.
We believe serving our customers well, serves us well. We are results oriented and strive to not only retain our current customer base but grow our presence with new, high impact accounts across the country by offering exceptional products and service.
Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today, tomorrow and today for tomorrow.
BENEFITS:
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.
Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.

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