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Credit Collections Jobs in Appleton, WI (NOW HIRING)

... credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong ...

... credits and incentives areas * Manage client engagement staffing, billings/collections, and ensure client profitability targets are met * Utilize your entrepreneurial skills to network and build ...

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Credit Collections information

See Appleton, WI salary details

$14

$23

$33

How much do credit collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for credit collections in Appleton, WI is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.21 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may prefer prior experience in collections or customer service. Certification is not mandatory but can enhance job prospects.

What is the highest paying collection job?

The highest paying collection jobs are often senior roles such as Collections Manager or Credit Manager, which can earn six-figure salaries depending on experience, industry, and location. These positions typically require strong negotiation skills, industry knowledge, and sometimes certifications like Certified Credit and Collection Professional (CCCP).

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with debt collection laws and software. Entry-level positions often require basic computer skills, and some employers may prefer prior customer service experience or relevant certifications. Building knowledge of financial procedures and maintaining professionalism are important for success in collections roles.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

Is being a debt collector a good career?

A career in credit collections involves contacting debtors to recover overdue payments, often requiring strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement but may involve challenging interactions and adherence to regulations. Compensation varies by employer and experience, and some roles may require certification or training in debt collection practices.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Appleton, WI? The most popular types of Credit Collections jobs in Appleton, WI are:
What job categories do people searching Credit Collections jobs in Appleton, WI look for? The top searched job categories for Credit Collections jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Credit Collections jobs? Cities near Appleton, WI with the most Credit Collections job openings:

Inside Sales Representative - WI

Neenah Foundry

Neenah, WI โ€ข On-site

$75K/yr

Full-time

Posted 15 days ago


Job description

Neenah Foundry Company Infrastructure Inside Sales Representatives collaborate closely with contractors, agencies, engineers, landscape architects, and government officials to create and support solutions and specification development and apply problem-solving skills to maximize Neenah Foundry Company product sales. While in consultation with the RSD/DSM, Technical Sales, Customer Service, and Product Engineering, works with a moderate level of autonomy to achieve sales goals and customer responsiveness.
Essential Functions
Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work as a collaborative member of the Neenah Foundry Company Infrastructure team to sell company products.
  • Utilize Salesforce and other tools to manage prospects, issue quotes, and communicate with broader team.
  • Develop and implement sales plans and programs to ensure the profitable growth and expansion of Neenah Foundry Company Infrastructure products.
  • Develop a detailed understanding of the sales territory customer base which includes Municipalities, Contractors, Engineers, Supply Houses, Distributors, OEM, and competitors.
  • Develop a detailed understanding of product lines and pricing. Utilize product knowledge and people skills to close sales opportunities and achieve territory sales objectives.
  • Understanding of/ability to learn CRM, Microsoft Office, and other software programs.
  • Provide a weekly call report and discuss current activity in weekly conference calls.
  • Conduct research via on-line project databases to identify sales opportunities.
  • Conduct follow-up calls and communications to ensure that our customers have all applicable information.
  • Utilize CRM to log sales activities.
  • Provide assistance to Credit and Collections Manager as necessary to resolve account receivable issues.

Expected Areas of Competence (KSAs)
  • Excellent verbal and written communication skills:
    • Demonstrated ability to be an effective communicator with logical, organized, and tactical verbal, written, and listening skills. Outstanding people skills.
  • Collaborative:
    • Demonstrated ability to work as a team, influencing others through strong organizational skills and handle an increasing level of responsibilities.
  • Self-motivated/Self-discipline:
    • Demonstrated ability to create clear action plans and act with an inner drive to meet and exceed goals and sales plans.
  • Consultative Selling:
    • Demonstrated ability to build and maintain relationships paired with strong analytical skills and is able to assist in identifying and providing solutions to complex customer issues.
  • Computer Literacy:
    • Demonstrated proficiency in basic Microsoft Office software (Word, Excel, Outlook, and PowerPoint) and use of a CRM tool (Salesforce).
  • Civil Infrastructure Construction Acumen (Preferred)
    • Demonstrated ability to read and interpret civil design drawings, engineering production drawings, and project plans to recommend solutions and create material take-offs.
  • Ability to manage time effectively to complete tasks in order of importance.

This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.
Education and Experience Requirements
Bachelor's degree in business, sales, marketing, or a related field. Previous customer service and or sales experience desired.
Physical Requirements
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.

Travel Requirements
Little to no travel is anticipated with this position.
Candidates for positions with Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.
Neenah Foundry Company is an equal opportunity employer. We comply with all applicable employment laws and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), age, protected veteran status, disability status, genetic information or national origin. Affirmative action programs implemented by the company shall be in full compliance with applicable laws.
"Accommodations are available upon request for applicants with disabilities."
Salary: Starting at $75K
#SPMO
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.