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Credit Collections Jobs in Appleton, WI (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Green Bay, WI · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

ITW Miller

Accounts Receivable Manager

Appleton, WI

Miller Electric, an ITW company, is seeking an experienced and detail-oriented Accounts Receivable (AR) Manager to lead our receivables function and oversee the company's credit and collections ...

Outagamie County

Child Support Specialist

Appleton, WI · On-site +1

$24.21 - $25.69/hr

... collections and to explain or educate the child support procedures to child support customers ... credit bureau, tax, and other reports, case records, federal regulations, etc. Ability to ...

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All JobsCredit Collections JobsCredit Collections Jobs in Appleton, WI

Credit Collections information

See Appleton, WI salary details

$14

$23

$33

How much do credit collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for credit collections in Appleton, WI is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.21 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may prefer prior experience in collections or customer service. Certification is not mandatory but can enhance job prospects.

What is the highest paying collection job?

The highest paying collection jobs are often senior roles such as Collections Manager or Credit Manager, which can earn six-figure salaries depending on experience, industry, and location. These positions typically require strong negotiation skills, industry knowledge, and sometimes certifications like Certified Credit and Collection Professional (CCCP).

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with debt collection laws and software. Entry-level positions often require basic computer skills, and some employers may prefer prior customer service experience or relevant certifications. Building knowledge of financial procedures and maintaining professionalism are important for success in collections roles.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

Is being a debt collector a good career?

A career in credit collections involves contacting debtors to recover overdue payments, often requiring strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement but may involve challenging interactions and adherence to regulations. Compensation varies by employer and experience, and some roles may require certification or training in debt collection practices.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Appleton, WI? The most popular types of Credit Collections jobs in Appleton, WI are:
What job categories do people searching Credit Collections jobs in Appleton, WI look for? The top searched job categories for Credit Collections jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Credit Collections jobs? Cities near Appleton, WI with the most Credit Collections job openings:
Credit Collections jobs near you
Loan Sales Specialist

Loan Sales Specialist

OneMain Financial

Green Bay, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

106th of 138 rated financial services

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife'sexpenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career.
In the Role
  • Effectively multitask and adapt to the dynamic demands of the role, ensuringtimelyand efficient service
  • Exceed customer expectations through ease,empathyand encouragement, deliveringresults related to individual and branch goals
  • Develop newconnections andmaintainonesby engagingcustomers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
  • Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations
  • Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems
  • Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options
Requirements:
  • High SchoolDiplomaorGED
Preferred:
  • Sales, Collections or Customer Service experience
  • Bilingual - Spanish
Location:On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.
In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level,we'recommitted to an inclusive culture, careerdevelopmentandimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There'snever been a better time to shine withOneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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