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Credit Collections Jobs in Florida (NOW HIRING)

AT&T

Associate Director-Credit/Collections

Orlando, FL · On-site

$106K - $159K/yr

Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective ...

Taylor White

AR & Credit/Collections Manager

Tampa, FL · On-site

AR & Credit/Collections Manager | Tampa, FL | Competitive Compensation + Full Benefits This is a newly created, high-visibility role at a well-established company is recently operating under new ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Initiate collections inquiries using approved email templates to contact clients and obtain payment commitments for overdue invoices, at a minimum frequency of every 15 days or as directed by ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Initiate collections inquiries using approved email templates to contact clients and obtain payment commitments for overdue invoices, at a minimum frequency of every 15 days or as directed by ...

New

Gartner, Inc.

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Initiate collections inquiries using approved email templates to contact clients and obtain payment commitments for overdue invoices, at a minimum frequency of every 15 days or as directed by ...

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$11

$18

$25

How much do credit collections jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for credit collections in Florida is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.82 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Florida?

The most popular types of Credit Collections jobs in Florida are:

What cities in Florida are hiring for Credit Collections jobs?

Cities in Florida with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,156 per year, or $18.3 per hour.

Credit & Collections Representative

2020 Companies

Boca Raton, FL • On-site

$16 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 52 rated marketing agency

Job description

About Coastal Waste & Recycling
At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.
Build Relationships. Protect Revenue. Make an Impact.
Do you enjoy talking with people, solving problems, and helping customers find solutions? Are you motivated by achieving goals while making a positive impact every day? As a Credit & Collections Representative at Coastal Waste & Recycling, you'll play a key role in protecting company revenue while building strong relationships with our customers through professional, respectful, and solution-focused collections.
At Coastal, our Credit & Collections Representatives do more than collect payments-they help customers resolve account concerns, maintain positive relationships, and support the financial health of our growing organization.
Your Role
As a Credit & Collections Representative, you'll manage a portfolio of customer accounts by contacting customers regarding outstanding balances, resolving billing concerns, negotiating payment arrangements, and ensuring timely collections. You'll partner closely with Billing, Customer Experience, Sales, and Operations to provide exceptional customer service while helping Coastal maintain strong financial performance.
What You'll Do
  • Contact customers by phone, email, and other communication methods regarding outstanding account balances.
  • Build positive relationships while professionally resolving past-due accounts and encouraging timely payment.
  • Negotiate payment arrangements within company guidelines.
  • Review customer accounts, aging reports, invoices, credits, and payment history to identify collection opportunities.
  • Investigate and resolve billing discrepancies by partnering with Billing, Customer Experience, Sales, and Operations.
  • Document collection activities, customer conversations, payment commitments, and account updates accurately.
  • Monitor payment plans and follow up with customers to ensure commitments are fulfilled.
  • Prioritize daily collection activities to maximize recovery while maintaining excellent customer service.
  • Meet individual and departmental collection goals and performance expectations.
  • Maintain confidentiality while handling customer financial information.
  • Recommend account adjustments, escalations, or further collection efforts when appropriate.
  • At Coastal, we win as a team. Our Credit & Collections Representatives build relationships, solve problems, support one another, and help protect the financial strength that allows Coastal to continue serving our employees, customers, and communities.
What You'll Bring
  • One (1) or more years of experience in collections, accounts receivable, customer service, call center, banking, finance, or a related role.
  • Strong communication and negotiation skills.
  • Ability to confidently handle high-volume outbound calls.
  • Excellent customer service with the ability to remain professional during difficult conversations.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Basic proficiency with Microsoft Office and computerized account management systems.
  • Bilingual (English/Spanish or English/Creole), collections experience, or experience with Workday, Microsoft Dynamics, or similar financial systems are a plus.
Why You'll Love Working Here
  • Competitive Pay
  • Comprehensive Medical, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Career Growth & Professional Development Opportunities
  • Collaborative team environment where your contributions directly impact the company's success
  • Performance-driven environment that recognizes results
  • Opportunity to build your career with one of the fastest-growing environmental services companies in the Southeast

If you're someone who enjoys talking with people, solving problems, and helping customers while driving results, we'd love to have you join the Coastal Waste & Recycling Finance team.
Coastal Waste & Recycling is proud to be an Equal Opportunity Employ

What 2020 Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

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About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

Social media

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