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Credit Collections Jobs in Florida (NOW HIRING)

AT&T

Associate Director-Credit/Collections

Orlando, FL · On-site

$106K - $159K/yr

Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective ...

AT&T

Associate Director-Credit/Collections

Orlando, FL · On-site

$106K - $159K/yr

Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective ...

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How much do credit collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for credit collections in Florida is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.82 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Florida?

The most popular types of Credit Collections jobs in Florida are:

What cities in Florida are hiring for Credit Collections jobs?

Cities in Florida with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,156 per year, or $18.3 per hour.

Credit & Collections Supervisor

Jacksonville, FL • On-site

TOTE Resources LLC
See more jobs at TOTE Resources LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description


Credit & Collections Supervisor

Location: Jacksonville, FL
Company: TOTE Resources, LLC
Job Type: Full-Time

About TOTE Resources

TOTE Resources is the shared services organization supporting TOTE Group companies, delivering finance, HR, IT, and operational support to maritime and logistics businesses. We partner with operating companies to provide scalable, efficient solutions that drive performance, strengthen financial health, and support mission-critical supply chains.

Position Summary

TOTE Resources is seeking an experienced Credit & Collections Supervisor to lead and optimize the credit and collections function across a diverse portfolio of customers. This role will oversee commercial, military, and government contract receivables, ensuring strong cash flow, effective risk mitigation, and operational excellence.

The ideal candidate brings deep expertise in credit risk management, collections strategy, and team leadership, along with experience in transportation, logistics, or maritime environments.

Key ResponsibilitiesLeadership & Team Management
  • Supervise, coach, and develop a team of credit and collections professionals
  • Establish performance expectations, monitor KPIs, and drive accountability
  • Foster a collaborative, service-oriented, and high-performance team culture
Credit Risk & Portfolio Management
  • Manage a diverse receivables portfolio, including commercial, military, and government contract customers
  • Evaluate and approve credit applications, set credit limits, and monitor exposure
  • Conduct financial analysis to assess customer creditworthiness and risk
Collections & Accounts Receivable
  • Develop and execute effective collections strategies to reduce past-due balances
  • Monitor AR aging and drive improvements in DSO (Days Sales Outstanding)
  • Partner with customers and internal stakeholders to resolve billing issues and disputes
Process Improvement & Compliance
  • Implement best practices to improve AR processes, controls, and reporting accuracy
  • Ensure compliance with internal policies, GAAP standards, and audit requirements
  • Support internal and external audits and maintain strong documentation practices
Business Partnership
  • Collaborate with operations, finance, and commercial teams to align credit strategies with business objectives
  • Provide leadership with insights on cash flow, risk trends, and receivables performance
  • Act as a key liaison between TOTE Resources and supported operating companies
QualificationsRequired Qualifications
  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field
  • 10+ years of credit and collections experience
  • 5+ years of supervisory or leadership experience
  • Experience managing complex receivables portfolios, including government and contract-based customers
  • Background in transportation, logistics, or maritime industries
  • Strong knowledge of credit risk assessment, AR processes, and financial analysis
  • Experience with ERP systems and financial reporting tools
Preferred Qualifications
  • Experience in a shared services or multi-entity environment
  • Familiarity with government contracts, billing requirements, and compliance considerations
  • Professional certification (e.g., CBA, CBF, or similar)
  • Advanced Excel and data analysis skills
Core Competencies
  • Leadership and team development
  • Credit risk management and financial acumen
  • Strategic thinking and problem-solving
  • Process improvement and continuous improvement mindset
  • Strong communication and stakeholder partnership
  • Results-driven with focus on cash flow optimization
Compensation & Benefits

TOTE Resources offers a competitive total rewards package, including:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and company holidays
  • Life and disability insurance
  • Employee assistance program (EAP)
  • Professional development and career growth opportunities
Equal Employment Opportunity (EEO)

TOTE Resources is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. TOTE Resources is a drug-free employer and a participant of the E-Verify Employment Verification Program.

Accommodations

TOTE Resources is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require assistance or accommodation during the application or hiring process, please contact the Human Resources team.


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