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Credit Collections Manager Jobs in Springfield, VA

Assistant General Counsel

Mclean, VA · Hybrid

$84K - $184K/yr

... management and staff in order to promote Pentagon Federal Credit Union's (PenFed) corporate and ... collections, and real estate transactions. * Represent or assist outside counsel with the ...

Program Delivery Manager

Mclean, VA · Hybrid

$69K - $133K/yr

The Collections and Member Management Program Delivery Manager within Decision Management Execution (DME) will be responsible for supporting delivery of Collections and Member Management system ...

Revenue Manager

Vienna, VA · On-site

$96K - $155K/yr

... tax credits Reconciles Fairfax County assessment data with the Town's financial system; ensures ... Ensures personal data used for revenue collections is protected and secure with guidance from ...

Showing results 41-60

Credit Collections Manager information

See Springfield, VA salary details

$56.9K

$91K

$132.7K

How much do credit collections manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for credit collections manager in Springfield, VA is $90,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $104,500.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are popular job titles related to Credit Collections Manager jobs in Springfield, VA?

For Credit Collections Manager jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Credit Collections Manager jobs in Springfield, VA look for?

The top searched job categories for Credit Collections Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Credit Collections Manager jobs?

Cities near Springfield, VA with the most Credit Collections Manager job openings:

Assistant General Counsel

PenFed Credit Union

Mclean, VA • Hybrid

$84K - $184K/yr

Full-time

Re-posted yesterday


PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Overview

PenFed is hiring a (Hybrid) Assistant General Counsel at our Tysons, Virginia location.  The primary purpose of this position is to provide legal counsel and services to management and staff in order to promote Pentagon Federal Credit Union’s (PenFed) corporate and business unit initiatives, while mitigating legal risks.


Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Draft, review, and revise various legal documents to protect the interests of PenFed, its CUSO subsidiaries, and members (including membership and account agreements, commercial contracts, disclosures, etc.).
  • Provide legal advice to various business units and subsidiaries on a broad array of proposed, new or existing account or lending products and services with a focus on consumer protection, direct and indirect lending, securitizations, loan sales/purchases, mortgage servicing, collections, and real estate transactions.

  • Represent or assist outside counsel with the representation of the credit union and its subsidiaries in a variety of civil actions related to credit reporting, delinquency collections, employment, and real estate matters.  Work with outside counsel to negotiate settlements, analyze credit union-specific issues, and develop litigation strategies.

  • Keep informed of legislation, regulations, judicial and other legal developments, and trends affecting federal credit unions and the financial services industry in general.

  • Analyze and interpret laws, rulings, and regulations with probable outcomes for the credit union and its subsidiaries.

  • Interact with PenFed and subsidiary staff, vendors, and government officials on a regular basis.

  • Other duties assigned are consistent with qualifications.

*This role is responsible for ensuring business continuity.*


Qualifications

Equivalent combination of education and experience is considered.

  • Graduate degree from an accredited law school required.
  • Active member of the highest court of a state bar required.
  • Minimum of four (4) years as a practicing attorney with experience in retail banking, lending, real estate matters and/or other financial services experience.
  • Excellent verbal and written communication skills.
  • Experience working independently in fast-paced environments and able to multi-task.
  • Strong working knowledge of Microsoft Excel and Word.
  • Proven project management and problem-solving skills and results driven.
  • Ability to work in a team environment and highly organized.
  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Ability to practice law in the state where assigned.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency
The anticipated starting salary range for this role is $84,700.00 - $184,092.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. 
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Graduate degree from an accredited law school required.
  • Active member of the highest court of a state bar required.
  • Minimum of four (4) years as a practicing attorney with experience in retail banking, lending, real estate matters and/or other financial services experience.
  • Excellent verbal and written communication skills.
  • Experience working independently in fast-paced environments and able to multi-task.
  • Strong working knowledge of Microsoft Excel and Word.
  • Proven project management and problem-solving skills and results driven.
  • Ability to work in a team environment and highly organized.
  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Ability to practice law in the state where assigned.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency
The anticipated starting salary range for this role is $84,700.00 - $184,092.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. 
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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