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Credit Collections Manager Jobs in Springfield, VA

Museum Specialist

Washington, DC ยท On-site +1

$121K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

This position is organizationally located in Collections Management (OCM), Acquisitions and Special ... You will receive credit for all qualifying experience, including volunteer experience. Part-time ...

Accounts Receivable Manager

MD ยท On-site

$70K - $85K/yr

Oversee customer accounts, credit limits, and dispute resolution to maintain strong client ... Proven experience in Accounts Receivable leadership and collections management * Manufacturing and ...

Manage the accounting system and make recommendation on enhancements and other processes ... Administers the activities of the general accounting, credit, collections and business planning ...

Administers the activities of the general accounting, credit, collections and business planning ... management. * Deltek Cost Point and Government Accounting system experience required. * Strong ...

Administers the activities of the general accounting, credit, collections and business planning ... management. * Deltek Cost Point and Government Accounting system experience required. * Strong ...

US-MD-Bethesda

Bethesda, MD ยท Hybrid

$31.21 - $48.01/hr

  • Medical

  • Retirement

Contacts customers with overdue accounts and attempt to Use credit bureau data, post office ... Collect research for more complex billing problems and inquiries and work with your manager or the ...

Showing results 21-40

Credit Collections Manager information

See Springfield, VA salary details

$56.9K

$91K

$132.7K

How much do credit collections manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for credit collections manager in Springfield, VA is $90,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $104,500.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are popular job titles related to Credit Collections Manager jobs in Springfield, VA?

For Credit Collections Manager jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Credit Collections Manager jobs in Springfield, VA look for?

The top searched job categories for Credit Collections Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Credit Collections Manager jobs?

Cities near Springfield, VA with the most Credit Collections Manager job openings:

Assistant Community Manager - Tax Credit & HUD

Pratum Companies

Reston, VA โ€ข On-site

$27/hr

Full-time

Medical, PTO

Re-posted 21 days ago


Job description

Assistant Community Manager
We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by Low-Income Housing Tax Credit (LIHTC) and HUD Section 8 regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC and Section 8 requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Essential Duties and Responsibilities: 

  • Manage wait list for Tax Credit for potential residents
  • Manage compliance, certification and recertification programs for LIHTC and Section 8.
  • Coordinate on-site data collections and processing of resident information
  • Schedule resident recertification interviews and follow through to completion
  • Ensure proper calculation of income, assets, rent levels, etc.
  • Assist manager with accounts receivables and account payables
  • Coordinate apartment inspections and create work request
  • Assist residents with inquiries
  • Maintain resident files in accordance with company policy & regulatory agency policy
  • Assist office staff on other tasks, including collection of rents and social activities
  • Assist with the several administrative and leasing tasks
  • Perform other duties as assigned by management

Job Requirements:

  • 2+ years of Property Management Experience
  • 2 + years' experience in Tax Credit (LIHTC) compliance, HUD Section 8 compliance, certification and recertification
  • Must hold a certification related to affordable housing or compliance, such as TCS or COS?” 
  • Excellent and premiere customer service orientation
  • Be able to perform job duties with limited oversight in a fast-paced environment
  • Excellent verbal and written communication skills
  • Accounts receivable and collections experience 
  • 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC/Section 8 designations 
  • Attention to detail and ability to work independently on assignments 
  • Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet  

This role is non-exempt with a pay rate of $25-29 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company go to: https://pratumco.com/

 Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

 

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