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Credit Collections Manager Jobs in Springfield, IL

UHS

Collections Representative

Springfield, IL · On-site

$17 - $24/hr

The Collections Representative is responsible for managing and resolving outstanding accounts ... Number, credit card or bank information, etc.) from you via email. Our recruiters will not email ...

Tower Loan

Manager Trainee

Springfield, IL · On-site

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... We provide individuals with responsible access to credit to help them achieve their financial goals.

Towerloan

Manager Trainee

Springfield, IL

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... We provide individuals with responsible access to credit to help them achieve their financial goals.

U.S. Navy

RETAIL SERVICES SPECIALIST

Springfield, IL · On-site

Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail ... Serving as cash collections agents * Operating and maintaining vending and cash collection machines ...

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Credit Collections Manager information

See Springfield, IL salary details

$54K

$86.3K

$125.9K

How much do credit collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for credit collections manager in Springfield, IL is $86,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $99,100.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Springfield, IL? The most popular types of Credit Collections jobs in Springfield, IL are:
What job categories do people searching Credit Collections Manager jobs in Springfield, IL look for? The top searched job categories for Credit Collections Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Credit Collections Manager jobs? Cities near Springfield, IL with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $86,334 per year, or $41.5 per hour.

Collections Representative

UHS

Springfield, IL • On-site

$17 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description

Responsibilities
Lincoln Prairie Behavioral Health Center is a 97-bed facility located in Springfield, Illinois. We are dedicated to providing youth with compassionate mental health treatment that encourages self-responsibility and personal growth. We are the only facility of our kind in Central Illinois! We provide psychiatric treatment to children and adolescents that present with a broad range of psychiatric and behavioral disorders. A clinically skilled multidisciplinary team works to partner with the youth and family to accomplish their goals in a supportive and therapeutic environment.
The Collections Representative is responsible for managing and resolving outstanding accounts receivable, ensuring timely collections of the balance after insurance. This role requires strong knowledge of inpatient hospital billing processes and a commitment to delivering excellent customer service.
Qualifications
Duties and Responsibilities:
  • Follow up on outstanding account balance after insurance.
  • Communicate with patients regarding financial responsibility and payment options.
  • Maintain accurate account documentation and updates in billing systems.
  • Provide excellent customer service in all interactions.
  • Reconciliation of daily attendance records to charge posting for IOP program.
  • School Billing accounts receivable documentation/record preparation.
  • Performs other duties as assigned/required by this position.
Benefit & Rewards Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Requirements:
  • Medical collections experience
  • Experience with IL insurance payers
  • Understanding of patient financial responsibility after insurance
  • Knowledge of UB claim forms and inpatient hospital billing processes
  • Education : High school diploma required
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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