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Collections Manager Jobs in Springfield, IL (NOW HIRING)

Rent-A-Center

Assistant Manager - Credit

Lincoln, IL · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Lincoln, IL · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Lincoln, IL

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent A Center

Assistant Manager - Credit

Lincoln, IL · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Store Manager In Training

Decatur, IL · On-site

$19.13 - $22.50/hr

... for collections * Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect ...

Rent-A-Center

Store Manager In Training

Decatur, IL

$19.13 - $22.50/hr

... for collections * Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect ...

Tower Loan

Manager Trainee

Springfield, IL · On-site

Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ...

Towerloan

Manager Trainee

Springfield, IL · On-site

Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Springfield, IL

Collections Manager information

See Springfield, IL salary details

$30.7K

$58.2K

$108K

How much do collections manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections manager in Springfield, IL is $58,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What job categories do people searching Collections Manager jobs in Springfield, IL look for?

The top searched job categories for Collections Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Collections Manager jobs?

Cities near Springfield, IL with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,200 per year, or $28 per hour.

Collections Security Officer

J&J Ventures

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description
Since 1929, J&J Gaming has been a leader in Gaming and Amusements and a trusted partner. Today, our focus remains steadfast: to provide world-class service to help businesses succeed. Our customers and our team members have been, and will always be, #1 priority. We are looking to expand our workforce with team-oriented individuals with a positive mindset. We provide eligible employees with a comprehensive benefits package including health, dental and vision insurance, life and disability insurance, paid time off, and a 401(k) retirement plan.
Job Summary
The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a valid driver's license with a good record, have a valid FOID card, and pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting. The position requires an individual with a strong moral character and calm demeanor to operate in a fast-paced environment, performing tasks at customer establishments while maintaining constant awareness of surroundings ensuring a secure environment.
Job Responsibilities
  • Maintain strong Customer Service Orientation.
  • Secure, handle, and transport currency with professionalism and precision.
  • Safe transport and accounting of issued funds assigned daily to resolve issues related to gaming.
  • Accurate and detailed record keeping of fund transactions.
  • Generation and collection of machine activity reports.
  • Maintain constant awareness of surroundings and communication.
  • Follow all department, company, and state policies and procedures.
  • Assist in other responsibilities as assigned.

Education
High school diploma or GED.
Qualifications and Experience
  • Must be at least 21 years of age.
  • Must be able to pass and maintain necessary licensing for Gaming and Armed Security.
  • Valid driver's license with clean driving record.
  • Must possess a valid FOID card.
  • Intermediate computer skills.
  • Ability to read, write and use basic math skills (addition, subtraction, multiplication, and division).
  • Ability to communicate effectively with customers, peers, managers, and across functions.
  • Prior experience in private security, military, or law enforcement preferred.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
While performing the duties of this job, the employee works around equipment daily. The noise level in the work environment is usually moderate. The employee is exposed to moderate conditions including temperatures ranging from 50°F to 90°F. Normal conditions are climate controlled.
Physical Demands
The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.
While performing the duties of this job, the employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch or crawl and frequently required to use hands and fingers to handle or feel; and reach with hands or arms. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
Travel within the region is expected for this position.
Additional Eligibility Qualifications
Must be able to pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Starting Range:
$18.85 - $23.56 / hr.

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