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Credit Card Operations Manager Jobs in Chicago, IL

BCU

Sr Project Lead, Card Operations

Vernon Hills, IL · On-site

$72K - $108K/yr

At the Credit Union, you'll have a career in a growing organization and an environment that ... Manage relationships with IT, external vendors, and consultants, overseeing project delivery and ...

Lucky Lincoln Gaming

Operations Manager

Chicago, IL · On-site

$85K - $105K/yr

FOID card * PERC * Firearm Control Card (FCC) * Ability to pass an extensive Illinois Gaming Board background check * Firearm handling experience preferred WHY THIS ROLE MATTERS Operations Managers ...

Lucky Lincoln Gaming LLC

Operations Manager

Chicago, IL

$85K - $105K/yr

FOID card * PERC * Firearm Control Card (FCC) * Ability to pass an extensive Illinois Gaming Board background check * Firearm handling experience preferred WHY THIS ROLE MATTERS Operations Managers ...

Lucky Lincoln Gaming

Operations Manager

Chicago, IL · On-site

FOID card * PERC * Firearm Control Card (FCC) * Ability to pass an extensive Illinois Gaming Board background check * Firearm handling experience preferred WHY THIS ROLE MATTERS Operations Managers ...

Sonepar Group

Credit Support - Addison IL

Addison, IL · On-site

$21.25 - $28.25/hr

... card payments, daily deposits, researching account information, processing forms and paperwork and other tasks assigned by the Credit Manager. * Respond to incoming customer calls and e-mails, in ...

Sonepar

Credit Support Specialist

Addison, IL · On-site

$21.25 - $28.25/hr

... card payments, daily deposits, researching account information, processing forms and paperwork and other tasks assigned by the Credit Manager. You will... * Respond to incoming customer calls and ...

Sonepar

Credit Support - Addison IL

Addison, IL · On-site

$21.25 - $28.25/hr

... card payments, daily deposits, researching account information, processing forms and paperwork and other tasks assigned by the Credit Manager. You will... * Respond to incoming customer calls and ...

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Showing results 21-40

All JobsCredit Card Operations JobsCredit Card Operations Manager JobsCredit Card Operations Manager Jobs in Chicago, IL

Credit Card Operations Manager information

See Chicago, IL salary details

$26.3K

$69.7K

$132.9K

How much do credit card operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for credit card operations manager in Chicago, IL is $69,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $95,300.00 per year, depending on experience, location, and employer.

What does a credit card operations manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What are the key skills and qualifications needed to thrive as a credit card operations manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a credit card operations manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

What are popular job titles related to Credit Card Operations Manager jobs in Chicago, IL?

For Credit Card Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Credit Card Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Credit Card Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Credit Card Operations Manager jobs?

Cities near Chicago, IL with the most Credit Card Operations Manager job openings:

Credit Card Operations Manager jobs near you
Infographic showing various Credit Card Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,698 per year, or $33.5 per hour.

Sr Project Lead, Card Operations

BCU

Vernon Hills, IL • On-site

$72K - $108K/yr

Full-time

Re-posted 27 days ago

Job description

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.
Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU
Watch this video to learn more about life at BCU!
SALARY
This position has a base salary range of $72,000 - $108,000 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.
Summary
This role is responsible for leading the implementation of high-impact strategic projects, as approved by leadership, aimed at optimizing card performance, member experience and departmental efficiencies. This role bridges the gap between business needs and technical execution, overseeing all aspects of the project implementation and contributing to financial ROI analysis.
Role and Responsibilities
  1. Strategic Project Leadership. Lead card optimization and departmental projects, as approved by leadership, from initiation to completion, collaborating with the business to define scope, goals, resources, and success metrics with cross-functional stakeholders.
  2. Process & Systems Improvement. Implement operational efficiency through business process improvements, system upgrades, conversions and workflow enhancements while adhering to change control procedures.
  3. Vendor & Partner Management. Manage relationships with IT, external vendors, and consultants, overseeing project delivery and alignment with business objectives.
  4. Risk & Issue Mitigation. Proactively identify, troubleshoot, and resolve complex project risks and technical issues through collaboration with business decision makers.
  5. Comprehensive Documentation. Develop and maintain project work plans, requirements, and technical documentation to ensure accuracy and accessibility throughout the project lifecycle.
  6. Quality Assurance & Testing. Provide oversight for project deliverables by validating outcomes against requirements and managing final acceptance testing.
  7. Stakeholder Communication. Facilitate meetings and provide regular updates on project status, budget, and risks to management and business partners, as applicable.
  8. Technical Support. Research and resolve user inquiries, within the scope of projects and defined post go- live support periods, regarding operating systems and tools, providing functional support to ensure operating effectiveness.
  9. Financial Analysis. Assist leadership with conducting ROI assessments and evaluating project benefits to support data-driven financial decision-making, as applicable.
  10. General Support. Perform other duties as assigned to support service excellence in a fast-paced environment.

Qualifications and Education Requirements
  • Minimum 3 years of experience in operations, project management and related regulatory and compliance requirements.
  • Undergraduate degree preferred.
  • Must have the ability to prioritize multiple projects and manage time efficiently to meet established deadlines, while demonstrating an appreciation for accuracy and service.
  • Experience in business or systems analytics with intermediate experience in Excel preferred.
  • Possess strong communication, problem solving and process management skills.
  • Ability to view the product/project from a member experience.
  • Ability to work effectively and communicate with management, members, internal/external contacts, and vendors.
  • Self-motivated with the ability to work well both in groups and independently.
  • Ability to escalate appropriately and utilize resources effectively.
  • Knowledge of PSCU systems desirable.

BCU Shared Values:
We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.
We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we've created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU
Click here to visit our Benefits Website!
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About BCU

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Vernon Hills, IL, US

Year founded

1981

Social media

Twitter

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