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Credit Card Collections Jobs in Atlanta, GA (NOW HIRING)

Leasing Client-Collections Specialist

Marietta, GA · On-site

$17.50 - $23.75/hr

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, w ... Job Title Leasing Client-Collections Specialist About Your Role: * You will be responsible for the ...

Oversee day-to-day late-stage collections operations for the Full Spectrum Installment and Credit Card portfolios, including pre-charge-off accounts, repossessions, military accounts, insurance ...

Accountant I

Alpharetta, GA · On-site

$23.97/hr

Strong understanding of AR processes, reconciliations, and billing/collections. * Experience processing ACH, wire, check, lockbox, and credit card payments. * Proficiency in Microsoft Excel ...

Garnishment Manager

Atlanta, GA · On-site

$60K - $85K/yr

Aldridge Pite Haan is an attorneys office representing creditors for legal collections. We represent an array of clients including credit card companies, auto loan companies, student loans and more.

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

ARS Management Group is currently hiring experienced Collectors in the Decatur Area that are knowledgeable working credit card accounts. We offer competitive pay as well as an attractive bonus ...

Collection Specialist

Atlanta, GA · On-site

$18 - $24.50/hr

ARS Management Group is currently hiring experienced Collectors in the Decatur Area that are knowledgeable working credit card accounts. We offer competitive pay as well as an attractive bonus ...

... billing and/or collections. * Experience applying customer payments through ACH, wire transfers, checks, lockbox, and credit card transactions. * Microsoft Excel skills, including VLOOKUPs ...

Accounts Receivable Administrator

Marietta, GA · On-site

$19 - $25/hr

... credit card settlements, and check deposits within Sage Intacct while ensuring every transaction ... Partner closely with Collections, Accounting, and Finance teams to resolve payment issues and ...

Construction Controller

Acworth, GA · On-site

$65K - $75K/yr

Accounts Receivable & Collections: Conduct weekly collection follow-ups; document efforts in JMS; and maintain an updated Cash Flow forecast.Accounts Payable: Accurately code invoices and credit card ...

Showing results 21-40

Credit Card Collections information

See Atlanta, GA salary details

$52.4K

$83.8K

$122.1K

How much do credit card collections jobs pay per year?

As of Aug 23, 2026, the average yearly pay for credit card collections in Atlanta, GA is $83,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a credit card collections?

A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

What are some common challenges faced in a credit card collections role and how are they managed?

One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.

What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?

To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.

Is working in credit card collections a good job?

Working in credit card collections involves contacting delinquent customers to recover unpaid debts, often requiring strong communication and negotiation skills. The job can be stressful due to rejection and pressure to meet targets, but it offers opportunities for commission, performance bonuses, and experience in finance and customer service. Job satisfaction varies based on individual preferences and work environment.

What job categories do people searching Credit Card Collections jobs in Atlanta, GA look for?

The top searched job categories for Credit Card Collections jobs in Atlanta, GA are:

Infographic showing various Credit Card Collections job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,769 per year, or $40.3 per hour.

Leasing Client-Collections Specialist

Fiserv, Inc.

Marietta, GA • On-site

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

108th of 151 rated financial services


Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Leasing Client-Collections Specialist
About Your Role:
  • You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment.
  • Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
  • Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.
  • Utilize skip-tracing tools to obtain up-to-date customer information.
  • Provide daily coverage of all accounts until payment arrangements have been made.
  • Detail all discussions and actions in collections system or database.
  • Multitask and navigate quickly through varies systems.

What You'll Do:
  • High school graduate/GED
  • Minimum of 1 year collections and/or customer service experience.
  • Prior experience working in a call center

Experience You'll Need to Have:
  • Commercial Collections (B2B) experience
  • Knowledge of applicable regulations
  • Demonstrated skip tracing skills and ability

Experience That Would Be Great To Have:
  • Knowledge of collections regulations including to Fair Debt Collection Practices Act

Sponsorship:
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:
  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers' extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

What Fiserv employees say

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Benefits

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About Fiserv

Sourced by ZipRecruiter

Fiserv is a global leader in fintech and payments for over 35 years serving thousands of financial institutions and millions of businesses in more than 100 countries. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation, and excellence in everything we do as we process over 40% of the world's debit and credit transactions.

Industry

It services and software development

Company size

10,000+ Employees

Headquarters location

Brookfield, WI, US

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