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Credit Card Collections Jobs in Georgia (NOW HIRING)

Leasing Client-Collections Specialist

Marietta, GA ยท On-site

$17.50 - $23.75/hr

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, w ... Job Title Leasing Client-Collections Specialist About Your Role: * You will be responsible for the ...

Leasing Client-Collections Specialist

Marietta, GA ยท On-site

$17.50 - $23.75/hr

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, w ... Job Title Leasing Client-Collections Specialist About Your Role: * You will be responsible for the ...

Oversee day-to-day late-stage collections operations for the Full Spectrum Installment and Credit Card portfolios, including pre-charge-off accounts, repossessions, military accounts, insurance ...

Accountant I

Alpharetta, GA ยท On-site

$23.97/hr

Strong understanding of AR processes, reconciliations, and billing/collections. * Experience processing ACH, wire, check, lockbox, and credit card payments. * Proficiency in Microsoft Excel ...

Be Seen First

Aldridge Pite Haan is an attorneys office representing creditors for legal collections. We represent an array of clients including credit card companies, auto loan companies, student loans and more.

New

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

ARS Management Group is currently hiring experienced Collectors in the Decatur Area that are knowledgeable working credit card accounts. We offer competitive pay as well as an attractive bonus ...

Showing results 21-40

Credit Card Collections information

See Georgia salary details

$46K

$73.6K

$107.2K

How much do credit card collections jobs pay per year?

As of Sep 3, 2026, the average yearly pay for credit card collections in Georgia is $73,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $84,400.00 per year, depending on experience, location, and employer.

What is a credit card collections?

A Credit Card Collections job involves contacting customers who have overdue credit card payments to remind them of their balances and help them find ways to make payments. Collections agents negotiate payment plans, provide information about outstanding debts, and follow company policies and legal regulations. The goal is to recover past-due payments while maintaining a professional and respectful relationship with the cardholder. Strong communication, problem-solving, and negotiation skills are essential for success in this role.

What are some common challenges faced in a credit card collections role and how are they managed?

One of the main challenges in a Credit Card Collections role is effectively communicating with customers who may be experiencing financial difficulties, leading to emotionally charged or sensitive conversations. To manage this, collectors receive training in de-escalation techniques and negotiation strategies, allowing them to find mutually agreeable payment solutions while maintaining professionalism and empathy. Additionally, strict adherence to regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA), is essential in every interaction. Successful collectors focus on building rapport and trust with customers, which helps increase recovery rates and supports long-term customer retention.

What are the key skills and qualifications needed to thrive in credit card collections, and why are they important?

To thrive in Credit Card Collections, you need strong communication and negotiation skills, a keen understanding of financial processes, and often a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic office applications is commonly required, and certifications in credit and collections can be advantageous. Empathy, patience, problem-solving, and resilience are valuable soft skills that help navigate challenging customer interactions. These competencies are crucial for recovering outstanding payments while maintaining positive customer relations and adhering to industry regulations.

Is working in credit card collections a good job?

Working in credit card collections involves contacting delinquent customers to recover unpaid debts, often requiring strong communication and negotiation skills. The job can be stressful due to rejection and pressure to meet targets, but it offers opportunities for commission, performance bonuses, and experience in finance and customer service. Job satisfaction varies based on individual preferences and work environment.

What cities in Georgia are hiring for Credit Card Collections jobs?

Cities in Georgia with the most Credit Card Collections job openings:

Infographic showing various Credit Card Collections job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 15% Part Time, 5% Contract, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $73,553 per year, or $35.4 per hour.

Accounts Receivable & Collections Supervisor

ProCare Rx

Gainesville, GA โ€ข On-site

$50K - $60K/yr

Full-time

Re-posted 4 days ago


Job description

Status:ย  Salaried, Exempt

Salary Range:ย  $50,000 - 60,000 annually

Location:ย  On-site. Gainesville, GA

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Accounts Receivable

  • Process customer invoices accurately and in a timely manner.
  • Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and invoices.
  • Prepare daily cash receipts and reconcile AR subledger to the general ledger.
  • Monitor aging reports and identify delinquent accounts.
  • Research and resolve billing discrepancies or payment issues.
  • Maintain detailed and organized customer account records.
  • Serves as secondary support for daily bank deposit activities.

Collections

  • Conduct timely collection activities for past-due accounts via phone, email, and written communication.
  • Work collaboratively with customers to resolve outstanding balances while maintaining professionalism.
  • Investigate and resolve payment disputes, chargebacks, and short-payments.
  • Negotiate payment arrangements when necessary.
  • Escalate accounts for further collection action when appropriate.

Reporting & Process Improvement

  • Prepare and analyze AR aging reports for management.
  • Assist with month-end close activities, including AR reconciliations and journal entries.
  • Recommend and support process improvements to strengthen the AR and collections functions.
  • Ensure compliance with company policies and relevant regulations.

Qualifications

  • Associate or Bachelorโ€™s degree in Accounting, Finance, Business, or related field (or equivalent experience).
  • 2+ years of experience in accounts receivable, billing, or collections preferred.
  • Strong understanding of accounting principles related to AR.
  • Proficiency with accounting/ERP systems and Microsoft Excel.
  • Excellent communication and customer service skills.
  • Strong attention to detail, organization, and ability to prioritize.
  • Problem-solving mindset with the ability to work both independently and collaboratively.