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Credit Balance Resolution Specialist Jobs (NOW HIRING)

Centra Care

Credit Balance Assistant

Saint Augusta, MN · On-site

$20.31 - $30.47/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health ...

CentraCare

Credit Balance Assistant

Saint Cloud, MN · On-site

$20.31 - $30.47/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health ...

The Dermatology Specialists

A/R Supervisor

New York, NY · On-site

$66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Responsibilities: • Lead and manage a distributed AR team (onshore and offshore) to execute denial management, payment posting, credit balance resolution, and pre/post-billing activities in ...

CentraCare Health

Credit Balance Assistant

Saint Cloud, MN

$20.31 - $30.47/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health ...

Harris

(Remote) Credit Balance Representative

Tennessee, IL · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Carle Health

Credit Balance Analyst 1

Champaign, IL · On-site

$16.29 - $26.39/hr

Overview The Credit Balance Specialist 1 position will be responsible for analyzing and resolving ... Monitors accounts to facilitate timely follow-up and overpayment resolution. Provides excellent ...

Harris

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

(Remote) Credit Balance Representative

Tennessee, IL · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Resolution Specialists have the responsibility for the collection of all delinquent accounts of consumer loans, credit cards, and other loans. Your skills will include working in a fast-paced ...

Carle Health

Credit Balance Analyst 1

Champaign, IL · On-site

$16.29 - $26.39/hr

Overview The Credit Balance Specialist 1 position will be responsible for analyzing and resolving ... Monitors accounts to facilitate timely follow-up and overpayment resolution. Provides excellent ...

Carle Health

Credit Balance Analyst 1

Champaign, IL · On-site

$16.29 - $26.39/hr

OverviewThe Credit Balance Specialist 1 position will be responsible for analyzing and resolving ... Monitors accounts to facilitate timely follow-up and overpayment resolution. Provides excellent ...

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Credit Balance Resolution Specialist information

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How much do credit balance resolution specialist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for credit balance resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is a credit balance resolution specialist?

A Credit Balance Resolution Specialist is responsible for identifying, analyzing, and resolving credit balances in customer or patient accounts. They review account discrepancies, process refunds or adjustments, and ensure compliance with company policies and regulations. This role requires strong analytical skills, attention to detail, and knowledge of billing and payment processes. They often work in healthcare, finance, or insurance industries to prevent overpayments and ensure accurate account reconciliation.

What are the key skills and qualifications needed to thrive as a credit balance resolution specialist?

To thrive as a Credit Balance Resolution Specialist, you need strong analytical skills, a solid understanding of medical billing or financial processes, and at least a high school diploma or equivalent; some employers may prefer postsecondary education in finance or healthcare administration. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of HIPAA compliance are typically required. Attention to detail, problem-solving abilities, and effective communication set outstanding candidates apart in this field. These skills are crucial for accurately identifying and resolving credit balances, ensuring compliance, and maintaining positive relationships with patients and payers.

What are some typical challenges faced by credit balance resolution specialists, and how are they addressed?

Credit Balance Resolution Specialists commonly encounter challenges such as investigating complex billing discrepancies, managing large volumes of account reviews, and ensuring compliance with financial regulations. Resolving these issues often involves careful analysis of payment records, collaboration with insurance companies, and clear communication with patients or other departments. Teams typically support one another by sharing best practices and leveraging specialized billing software to streamline workflows. Most organizations provide ongoing training to help specialists stay up to date on industry changes and refine their problem-solving strategies.

What does a credit balance resolution specialist do?

A credit balance resolution specialist reviews and resolves accounts with negative or excess balances by identifying errors, communicating with customers or vendors, and adjusting accounts as needed. They often use accounting software and require attention to detail to ensure accurate account reconciliation and compliance with financial policies.
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Credit Balance Resolution Specialist jobs near you
Infographic showing various Credit Balance Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Revenue Cycle Supervisor, AR Credit Resolution- Hybrid

Weill Cornell Medical College

Manhattan, NY • On-site

$88K - $99K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Revenue Cycle Supervisor, AR Credit Resolution- Hybrid
Location: Midtown
Org Unit: Payment Posting Refunds
Work Days:
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $88,800.00 - $99,900.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Oversees the daily operations and activities of the comprehensive refund services of the Physician Organization Business Office. Serves as the primary day-to-day contact for the refund unit staff for all aspects relating to refunds and credit resolution.
Job Responsibilities
  • Serves as intermediary between decentralized practices, Accounting & Patient Accounts regarding refund issues. Manages processing of refunds, ensuring they are processed timely. Determines the appropriate action necessary to meet budgeted monthly goals.
  • Develops and implements refund guidelines and policies. Supervises daily operations in the credit balance resolution unit for all of the Weill Cornell groups contracted with the PO. Establishes timely refund parameters to meet weekly and monthly goals.
  • Trains staff in refund policies, departmental procedures, systems, monitors job performance, takes corrective action when necessary. Reviews credit reports & credit work queues to monitor credit balances. Advises management of all changes in credit status.
  • Prepares and processes refunds for patient and insurance overpayments. Reviews and authorizes refund requests for all centrally managed departments. Receives, validates supporting documentation and releases all decentralized department submitted refunds.
  • Prepares monthly summary reports on Credit Balance resolution and refunds processed for PO Audit and Control Coordinator.
  • Works closely with the management team, Finance and reporting team, ACIS team in analyzing, creation and implementation of new workflows and applications related to Refund processing and credit resolution.
  • Monitors and maintains all employee time record keeping and payroll issues. Handles all interdisciplinary staff issues with the Human Resource Department.
  • Establishes relationships with third party insurance carriers to work jointly expediting refunds and offset issues for all Weill Cornell groups.
  • Works in conjunction with the Global Contracts manager to resolve excess Global Package, URN and Transplant Evaluation payments and invalid retractions.
  • Performs other related duties as assigned.

Education
  • Bachelor's Degree

Experience
Significant related experience can substitute for formal education with two to four years prior supervisory experience in a professional billing, practice management and collections environment.
Approximately 5 years of prior experience in a multi-specialty physician professional billing, practice management or collections in a large academic center.
Knowledge of Professional EPIC and Cognos Reporting systems highly desired.
Knowledge, Skills and Abilities
  • Skilled in determining strengths and weaknesses in subordinate staff, and able to identify areas of growth to coach train and provide staff development.
  • Demonstrated organizational skills, oral and written communication, interpersonal skills, strong problem solving analysis skills and ability to pay close attention to detail.
  • Demonstrated proficiency in MS suite applications and experience creating and running database queries.
  • Demonstrated knowledge of third party healthcare reimbursement regulations and government regulations including CPT and ICD coding.

Licenses and Certifications
Working Conditions/Physical Demands
Mandatory weekends and weekday hours required according to month end calendar in order to maintain departmental requirements.
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