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Creative Operations Manager Jobs in Ontario (NOW HIRING)

GALE

Creative Operations Manager

Toronto, ON · Hybrid

GALE embraces a hybrid, flexible workplace Your Impact We're currently seeking a Creative Operations Manager to lead resourcing and delivery on a high-volume production account. This role is a hybrid ...

Surbanajurong

Operations Manager

Toronto, ON · Hybrid

B+H Architects is a global, award-winning firm with a 70+ year legacy of building creative ... Mentor Project Managers and emerging leaders to develop operational capability within the studios.

B+H Architects

Operations Manager

Toronto, ON · Hybrid

B+H Architects is a global, award-winning firm with a 70+ year legacy of building creative ... Mentor Project Managers and emerging leaders to develop operational capability within the studios.

Rednucleus

Resourcing & Operations Manager

Toronto, ON · Hybrid

Red Nucleus is hiring a Resourcing & Operations Manager to join our global Medical Communications ... Creative Services, Shared Services, and Scientific Services) and partnering with Client Engagement

Axis Recruitment

Senior Operations Manager

Toronto, ON · On-site

CA$85K - CA$95K/yr

Must-haves: * 5+ years in senior operations, studio, or production management. * Comfortable ... Background in a creative, design, or digital studio. * Experience leading a platform or software ...

Axis Recruitment

Senior Operations Manager

Toronto, ON · On-site

CA$85K - CA$95K/yr

Must-haves: * 5+ years in senior operations, studio, or production management. * Comfortable ... Background in a creative, design, or digital studio. * Experience leading a platform or software ...

Ellisdon

Facilities Operations Manager

Oakville, ON

CA$100K - CA$115K/yr

Our core values empower people to deliver great careers to one another and develop creative ... You as an Operations Manager will: * Provide daily leadership and direction to Supervisors and ...

HelloKindred

Creative Producer

Toronto, ON · On-site +1

... operational efficiency. Qualifications * 7+ years of creative production experience. * Demonstrated experience managing multiple complex creative projects simultaneously while maintaining exceptional ...

SALT XC

Creative Director

Toronto, ON

Partner with the Executive Creative Director to manage team resourcing, budget planning, and operational efficiency. * Ensure accurate forecasting and allocation of creative resources based on ...

BMO Capital Markets

Creative Lead

Toronto, ON · On-site

CA$69K - CA$129K/yr

This role blends creative strategy, hands-on execution, and operational leadership, driving both ... Strong communication and stakeholder management skills * Ability to influence cross-functional ...

Omnicom

Media Manager, Operations

Toronto, ON · Hybrid

Media Operations The Manager, Media Operations keeps theday-to-daymedia engine running.The role ... coordinating creative assets, spec sheets and production timelines across internal teams and ...

Ampac Holdings, LLC

CA$90K - CA$100K/yr

We serve a wide range of industries with creative, sustainable solutions. Our five core values ... Impact We are looking for a full-time Financial Operations Manager who plays a pivotal role in ...

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Creative Operations Manager information

What is a creative operations manager?

Creative Operations Managers are professionals responsible for streamlining and optimizing the processes, workflows, and resources within creative teams or agencies. Their main goal is to enhance productivity, ensure timely project delivery, and facilitate effective communication among team members, clients, and stakeholders. They often oversee project management, budgeting, resourcing, and the implementation of best practices, allowing creative teams to focus on producing high-quality work. Creative Operations Managers play a key role in bridging the gap between creativity and operational efficiency.

How does a creative operations manager typically collaborate with creative and non-creative teams to streamline project workflows?

A Creative Operations Manager acts as a bridge between creative teams (like designers, writers, and producers) and non-creative departments (such as marketing, project management, and finance). They facilitate clear communication, set up efficient processes, and ensure everyone is aligned on timelines, resources, and deliverables. By implementing project management tools and standardizing workflows, they help teams avoid bottlenecks and achieve project goals more effectively. Regular status meetings, feedback loops, and performance metrics are common tools they use to keep all stakeholders informed and engaged.

What are the key skills and qualifications needed to thrive as a creative operations manager, and why are they important?

To thrive as a Creative Operations Manager, you need strong project management skills, a solid understanding of creative processes, and often a degree in marketing, design, or a related field. Familiarity with project management tools like Asana or Trello, digital asset management systems, and workflow automation platforms is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills to effectively coordinate teams and manage multiple projects. These skills ensure efficient project delivery, foster team collaboration, and drive the overall success of creative initiatives.

What is the difference between Creative Operations Manager vs Creative Producer?

AspectCreative Operations ManagerCreative Producer
Primary FocusOversees workflows, processes, and resource management for creative teamsManages the production of specific creative projects from concept to completion
Skills & CredentialsProject management, organizational skills, industry experience, often with certifications in project managementCreative vision, project coordination, client communication, often with experience in media or advertising
Work EnvironmentCollaborates across departments, manages teams, and optimizes operational efficiencyWorks closely with clients and creative teams to deliver projects on time and within budget

The Creative Operations Manager focuses on streamlining processes and managing resources across multiple projects, while the Creative Producer handles the execution and delivery of individual creative projects. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

How much does a creative operations manager make?

The average salary for a creative operations manager is approximately $80,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher wages typically found in major metropolitan areas and roles requiring skills in project management and creative tools.

What are the most commonly searched types of Creative Operations jobs in Ontario?

The most popular types of Creative Operations jobs in Ontario are:

What cities in Ontario are hiring for Creative Operations Manager jobs?

Cities in Ontario with the most Creative Operations Manager job openings:

Creative Operations Manager jobs near you
Infographic showing various Creative Operations Manager job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Creative Operations Manager

Toronto, ON • Hybrid

GALE
Marketing • 201 - 500 employees
Learn more about GALEexternal

Full-time

Posted 5 days ago

Job description

GALE is the world's first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge's Business Transformation Agency of the Year and Adweek's U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions. 

We work with brands such as Delta, Uber, Starbucks, Chili's, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you're driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you! 

GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace

Your Impact

We're currently seeking a Creative Operations Manager to lead resourcing and delivery on a high-volume production account. This role is a hybrid of a Creative Resourcer and an Integrated Project Manager with an initial focus on taking ownership of creative capacity planning, resource allocation, and production traffic; bringing order to a high-volume, fast-moving workflow.

From there, this role will expand into broader Integrated Project Management responsibilities, owning end-to-end delivery across disciplines.

What You Will Be Doing:
Creative Resourcing & Traffic
  • Own and stand up a formal resourcing process from the ground up, bringing structure to a high-volume, currently instinct-driven workflow.
  • Analyze incoming creative requests and forecast resourcing needs against team capacity, staying ahead of upcoming projects rather than reacting to them.
  • Build and maintain a resource allocation/staffing plan using Everest (GALE proprietary tool), Smartsheets, and Excel, aligned to production timelines and client deliverables.
  • Coordinate the flow of work through the creative process (briefing, routing, reviews, approvals) ensuring on-time, quality output.
  • Monitor workload across designers, writers, and producers, and rebalance assignments as priorities shift, including last-minute changes and reprioritizations.
  • Maintain granular, real-time visibility into team availability, skillsets, and utilization (e.g., knowing who's a fast copywriter vs. a strong systems designer) to inform staffing decisions.
  • Own and lead a weekly cross-functional resourcing meeting with creative leads, account leads, and PMs; arriving with proposed solutions rather than reacting to issues without a plan.
  • Partner closely with the Director of Program Management and resourcing counterparts to flag capacity gaps and build the case for additional headcount when needed.
  • Forecast and roadmap staffing needs on a regular basis (weekly, quarterly, annually) 
  • Serve as a go-to resource for creative directors and client partners fielding real-time staffing questions as new projects and shifting priorities arise.
  • Establish and refine best practices/processes for resourcing and traffic management, with the goal of stabilizing the process within the first 30-60 days.

 Integrated Project Management (Growing Focus Over Time)

  • Manage project estimation, understanding objectives and scope, and collaborate across domains to develop an integrated approach.
  • Create and own integrated project plans.
  • Manage daily scrums, status reporting, and integrated project communications.
  • Manage and help resolve project issues across multiple large, cross-disciplinary teams.
  • Act as a motivating leader, setting goals, purpose, and direction for the team.
  • Foster an open, communicative, and collaborative work environment, including global interoffice relationship building.
  • Update clients on weekly project developments and manage client communications, expectations, negotiations, and feedback.
Who You Are:
  • 6+ years of experience in creative operations, resource/traffic management, or project management within a creative or digital agency environment.
  • Experience building or managing creative resourcing/staffing processes on high-volume production accounts.
  • Genuinely energized by solving the resourcing puzzle. Last-minute shifts, competing priorities, and demanding stakeholders don't rattle you; you enjoy the game.
  • Strong creative intuition, able to quickly learn and track who on the team is strong at what, and staff accordingly.
  • Comfortable being pulled into ad hoc, real-time requests from creative directors and client partners and calmly triaging.
  • Confident bringing structure and process to a fluid, fast-paced environment with tight timelines and competing priorities.
  • Experience (or strong working knowledge of) managing digital marketing campaigns and integrated project delivery, with interest in growing into that responsibility over time.
  • Experience leading or coordinating cross-disciplinary teams (creative, production, strategy, media).
  • Strong organizational, multitasking, and communication skills.
  • Proficiency with project/resource management tools; experience with Everest, Smartsheets, or similar platforms is a plus.
  • Agile and digital execution experience is a bonus.
  • Eager to learn new skills, platforms, and methodologies to adapt to the evolving agency landscape.
  • Always self-reflecting on how to improve yourself and the team's processes.
  • Comfortable leveraging AI tools and process enhancements to drive efficiency and save time, keeping the team agile and focused on high-value creative work.
Note: Hybrid work in office is an essential function of the job.

In order to comply with equal pay and salary transparency laws in various locations, we believe the target compensation for this role is $100,000-$125,000 per year. Actual compensation is influenced by a wide array of factors including but not limited to skill set, qualifications, job performance, level of experience, location, and business needs. For more information on other benefits we offer, please visit https://www.gale.agency/careers
AI Disclosure: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.


Note: Hybrid work in office is an essential function of the job.

Our Commitment to Inclusion
We believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of GALE's collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect GALE's inclusive workplace. GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 
 
Our Hiring Process
We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.
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