About the roleThe Creative Director is responsible for leading creative excellence across assigned brandsย
and accounts. This role partners closely with Client Services, Strategy, Production, andย
Science & Medicine to deliver innovative, strategically grounded creative solutions thatย
exceed client expectations and drive business growth. The Creative Director guides theย
creative team in the conception, development, and execution of campaigns that expressย
brand personality with craft, content integrity, and high production value. This role alsoย
plays a critical part in fostering a team culture built on creativity, bravery, inclusion, andย
diversity of thought.ย
ย
Specific experience in Gene Therapy/Sickle Cell, Rare Disease, and Multi-Cultural Marketing preferred.ย
What you'll do
ย Lead the Business
โข Leads creative work across assigned agency accounts, guiding the development of brand\u0002defining campaignsย
ย ย and multi-channel creative initiatives.
โข Translates briefs into strategic creative direction that connects brand objectives to high\u0002impact creative solutions.
โข Owns brand-level messaging architecture and visual identity, ensuring clarity, consistency, and differentiation
โข Directs multiple workstreams and team members, providing strategic oversight acrossย
ย ย channels and deliverables.
โข Participates in staffing decisions, creative planning, and long-term brand resourcing needs
โข Ensures creative quality and consistency across all touchpoints, reinforcing brand integrity
โข Actively participates in pitch teams, contributing creative strategy and ideas to support new business efforts.
ย
Creative Excellence
โข Plays a leading role in the conceptual development of client campaigns and agency pitches.
โข Directs the creative team through the concepting process, reviewing work and providing feedback that distills,
ย ย sharpens, and elevates ideas.
โข Leverages AI to enhance creative exploration, streamline tactical work, and spark innovative thinking.
โข Brings fresh, original, and forward-looking creative ideas rooted in brand strategy and audience insight.
โข Ensures that tactical executions deliver on the campaign idea, brand strategy, and communication objectives.
โข Partners with copy, art, strategy, and medical teams to streamline direction and unify creative output.
โข Creates and manages brand guidelines, narrative frameworks, and style guides.
โข Builds trust with clients through creative excellence, strategic thinking, and confident leadership.
Team Leadership
โข Mentors and develops ACDs, Supervisors, and junior team members, providing guidance on creative craft,ย
ย ย presentation skills, and leadership capabilities.
โข Shapes staffing and resourcing plans across brands, balancing in-house talent with freelance support.
โข Creates a team culture that values creativity, bravery, experimentation, and diverse perspectives
โข Ensures equitable distribution of opportunities and fosters an inclusive, collaborative environment.
โข Engages with senior creative leadership to ensure internal reviews strengthen the work.
Client Partnership
โข Participates in brand planning meetings and provides creative leadership that influences strategic direction.
โข Leads creative presentations to clients, articulating creative strategy, rationale, and expected impact.
โข Represents creative on-site during photo shoots, video shoots, VO sessions, and production touchpoints -
ย ย guiding decisions and protecting creative intent.
โข Receives client feedback, interprets asks, and directs the team on revisions that remain strategically sound and
ย ย creatively strong.
โข May participate in MLR review to present work, defend agency decisions, and co-create solutions that meet
ย ย regulatory requirements.
โข Influences client strategy by establishing credibility, understanding business needs, and identifying future
ย ย opportunities.
Cultural & Industry Fluency
โข Demonstrates deep fluency in design trends, typography, photography, illustration, film, animation, andย
ย ย emerging visual languages.
โข Tracks cultural trends, healthcare industry shifts, competitive landscapes, and media evolution to informย
ย ย creative direction.
โข Shares trend insights with agency and brand teams, elevating collective understanding and inspiringย
ย ย fresh thinking.
โข Advocates for best practices across mediumsโdigital, social, experiential, print, motion, and integratedย
ย ย campaigns.
โข Pilots new tools, technologies, and processes that improve creativity or operational efficiency
โข Encourages cross-discipline collaboration to strengthen creative delivery and innovation.ย
ย ย Operational Leadership
โข Oversees operational readiness for major launches, ensuring alignment across creative, account, medical,
ย ย strategy, and production.
โข Partners with account and finance leads to manage scope, budgets, timelines, and profitability.
โข Anticipates resourcing needs, redistributing assignments to avoid bottlenecks and support team wellbeing
โข Establishes quality assurance standards and ensures all creative deliverables meet complianceย
ย ย requirements.
โข Guides teams in balancing creative ambition with operational efficiency.
โข Shapes operational strategies for new business efforts, including staffing plans and delivery models
About you
ย Specific experience in Gene Therapy/Sickle Cell, Rare Disease, and Multi-Cultural Marketing preferred.ย
โข 11โ14 years of creative experience in healthcare advertising, integrated marketing, or a related field.
โข Demonstrated success leading concept development and delivering breakthrough creative work.
โข Strong presentation skills with the ability to communicate creative strategy clearly and persuasively.
โข Experience managing and developing creative teams at multiple levels.
โข Deep understanding of pharmaceutical and regulatory environments (MLR familiarity preferred) pairing scientificย ย ย ย accuracy with emotional impact.
โข Strong cross-discipline collaboration skills.
โข Proficiency with design and creative technology tools, including AI.
ย
We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans.ย If you would like more information about how your data is processed, please review our candidate privacy policy.