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Creative Admin Jobs in Texas (NOW HIRING)

The Systems Administrator works directly with the Director of Virtual Systems and other ... Creative thinking to deliver innovative solutions. * Strong time management and workload skills.

The Connections Admin will: * Provide administrative support for Central Connections Pastor * Have ... You are a proactive and creative problem solver and problem preventer * A mature, Spirit-filled ...

Creative Evolution: We believe we can create more positive, cleaner, and safer solutions for ... Position Summary: The HR Administrator provides day-to-day administrative support for Human ...

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Creative Admin information

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$10

$19

$29

How much do creative admin jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for creative admin in Texas is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What is a creative admin?

Creative Admins are professionals who provide administrative support within creative industries, such as advertising agencies, design studios, and media companies. They handle tasks like scheduling, project coordination, communication between creative teams, and managing resources or documentation. Their work ensures that creative projects run smoothly and deadlines are met. Creative Admins often possess strong organizational skills and a good understanding of creative processes. They play a key role in bridging the gap between administrative functions and creative output.

How does a creative admin typically collaborate with creative teams and project stakeholders?

A Creative Admin plays a key role in coordinating communication between creative teams, such as designers or copywriters, and project stakeholders including clients or management. They help schedule meetings, manage project timelines, and ensure that feedback is clearly documented and relayed. This collaboration often involves using project management tools to track progress and address any bottlenecks, ensuring that creative projects remain on schedule and within budget. By acting as an organizational hub, Creative Admins help facilitate a smooth workflow and foster a productive team environment.

What are the key skills and qualifications needed to thrive as a creative admin, and why are they important?

To thrive as a Creative Admin, you need strong organizational abilities, attention to detail, and a background in administrative support, often complemented by familiarity with creative processes or industries. Proficiency in office software (such as Microsoft Office or Google Workspace), project management tools, and basic design platforms like Adobe Creative Suite is commonly required. Excellent communication, multitasking, and problem-solving skills help you collaborate effectively with creative teams and manage shifting priorities. These skills are essential for efficiently supporting creative projects, ensuring smooth workflow, and enabling teams to deliver high-quality work on time.

What is the difference between Creative Admin vs Creative Coordinator?

AspectCreative AdminCreative Coordinator
ResponsibilitiesManaging schedules, handling administrative tasks, supporting creative teamsOverseeing project timelines, coordinating between teams, ensuring project delivery
Required SkillsOrganizational skills, basic design knowledge, communicationProject management, communication, creative understanding
Work EnvironmentOffice setting, administrative support rolesCreative agencies, marketing teams, advertising firms
Common UsageUsed in industries needing administrative support for creative teamsUsed in project-based creative environments requiring coordination

The main difference between a Creative Admin and a Creative Coordinator lies in their focus. Creative Admins primarily handle administrative tasks and support functions, while Creative Coordinators oversee project timelines and facilitate communication between teams. Both roles require organizational skills, but Creative Coordinators often need more project management experience. Understanding these distinctions helps employers and job seekers identify the right fit based on responsibilities and work environment.

Infographic showing various Creative Admin job openings in Texas as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,777 per year, or $19.6 per hour.

$20 - $25.50/hr

Other

Medical, Dental, Vision, PTO

Posted 7 days ago


Key responsibilities

  • Provide first-line support via phone, email, chat, and remote-access tools for macOS, iOS, iPadOS, Windows, and common business applications.

  • Triage, diagnose, and resolve hardware, software, peripheral, printer, and connectivity issues for Apple and Windows endpoints.

  • Configure, deploy, and onboard new Mac, iPhone, iPad, and PC devices using MDM and RMM platforms and Apple Business Manager / Automated Device Enrollment.


Job description

About the job


Creative Resources Technology is expanding our Marketing team. This is a full-time role with benefits, working Monday - Friday in Austin, TX.


Position Summary

The Tier I Technician serves as the first point of contact for client support requests, providing expert troubleshooting, configuration, and resolution for Apple-centric environments alongside Windows, mobile, cloud, and network systems. The Tier I Technician delivers consistent, high-quality service in alignment with company values, maintains accurate documentation, and escalates complex issues to senior engineers as appropriate.


Core Responsibilities

• Provide first-line support via phone, email, chat, and remote-access tools for macOS, iOS, iPadOS, Windows, and common business applications.

• Triage, diagnose, and resolve hardware, software, peripheral, printer, and connectivity issues for Apple and Windows endpoints.

• Configure, deploy, and onboard new Mac, iPhone, iPad, and PC devices using MDM and RMM platforms (Jamf, Addigy, or Intune) and Apple Business Manager / Automated Device Enrollment.

• Support and administer Microsoft 365 and Google Workspace environments, including user provisioning, mailbox/file permissions, and license assignments.

• Support identity and access management platforms such as Microsoft Entra ID (Azure AD), Okta, or JumpCloud, including MFA enrollment, password resets, and SSO troubleshooting.

• Diagnose and resolve LAN/Wi-Fi connectivity issues, including basic switching, routing, VPN, and DNS troubleshooting.

• Monitor and respond to alerts from RMM and endpoint security tools (e.g., NinjaOne, Datto, Kaseya, SentinelOne, Sophos, Huntress) and follow defined runbooks for remediation.

• Document all troubleshooting steps, resolutions, configuration changes, and client-specific knowledge in the ticketing/PSA system (e.g., ConnectWise, Autotask, HaloPSA, ServiceNow).

• Maintain accurate time entries and ticket statuses to support billing accuracy and SLA performance.

• Verify backups, assist with recovery requests, and report any backup failures to senior engineers.

• Educate end users on best practices for security, device usage, and productivity tools in clear, non-technical language.

• Identify recurring issues, service gaps, or opportunities for automation and surface them to the Technical Manager.

• Maintain strict confidentiality of all client data, credentials, and proprietary information.

• Escalate technical issues to Tier II/III engineers when scope, complexity, or risk exceeds Tier I authority.

• Attend daily team huddles, weekly team meetings, and ongoing training sessions.

• Continuously seek to expand technical skills through certifications, vendor training, and internal knowledge sharing.

• Perform other duties as assigned.


Required Qualifications

• Minimum 2 years of professional experience providing technical support in a managed services, corporate IT, or Apple-focused environment.

• Working knowledge of current macOS releases (macOS Tahoe 26.x; Sequoia 15.x) and current iOS/iPadOS versions.

• Working knowledge of Windows 11 (and Windows 10 where still in production) in a business environment.

• Hands-on experience with at least one MDM platform (Jamf Pro, Jamf Now, Addigy, Mosyle, or Microsoft Intune).

• Hands-on experience administering Microsoft 365 and/or Google Workspace at the user/admin level.

• Familiarity with Apple Business Manager, Automated Device Enrollment, and Managed Apple IDs.

• Solid understanding of TCP/IP, DNS, DHCP, VPN, and Wi-Fi fundamentals.

• Experience with a PSA/ticketing system and an RMM platform.

• Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical users.

• Excellent follow-through, attention to detail, and ability to manage multiple concurrent tickets against SLA deadlines.

• Self-motivated with the ability to work independently and collaboratively within a team.

• Ability to handle sensitive and confidential information with discretion and professionalism.

• Reliable transportation and a valid driver's license for occasional client site visits.

• Ability to lift up to 50 lbs and perform basic deskside hardware work as needed.


Preferred Qualifications

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP).

• Jamf certifications (Jamf Certified Associate, Jamf 200, or higher) or Addigy.

• CompTIA A+, Network+, or Security+ certification.

• Microsoft 365 Certified: Modern Desktop Administrator Associate, Endpoint Administrator Associate, or equivalent.

• Experience with macOS scripting (zsh/bash) or basic PowerShell.

• Experience supporting creative-industry workflows (Adobe Creative Cloud, Final Cut Pro, Logic Pro) or other vertical-specific Apple deployments.

• Familiarity with endpoint security and EDR/XDR platforms.

• Familiarity with password management platforms (1Password, Bitwarden, Keeper) and MFA solutions (Duo, Microsoft Authenticator).


Core Competencies

• Customer service mindset — delivers service consistent with company values and client satisfaction goals.

• Ownership and accountability — sees tickets through to confirmed resolution.

• Clear communication — keeps clients and teammates informed throughout the support lifecycle.

• Curiosity and continuous learning — proactively learns new platforms and technologies.

• Sound judgment — knows when to act independently and when to escalate.

• Professionalism — represents the company well in every client interaction, on-site or remote.


Location:

  • Onsite


Role Type:

  • Full time
  • Salary range based on experience: $46,238-$57,075


Benefits:

  • PTO
  • Sick Leave
  • Holidays 
  • Career Development Opportunities 
  • Medical, Dental, and Vision Insurance


About Creative Resources Technology:

At Creative Resources Technology Group, we provide top-tier Mac-based IT support for small to medium-sized businesses across Central Texas and Southern California . Since 1996, we've been helping companies streamline their operations with fast, responsive, and customized IT solutions that enable you to focus on growing your business, with fewer disruptions and a reliable partner at your side. We work closely with industries utilizing Mac-based technology to offer tailored IT strategies designed to reduce downtime, increase productivity, and protect sensitive data.


In addition, our certified experts are part of the Apple Premium Technical Partner, delivering unmatched technical knowledge and proactive services that shut down system issues before they can disrupt your workflow. When poor IT management holds you back, you don't just lose time—you lose out on your potential for growth. CRTG's approach ensures that your systems run smoothly 24/7, and with our 100% satisfaction guarantee, you can expect to see immediate improvements in your technology's performance.


Creative Resources Technology Group reserves the right to modify this job description at any time and without prior notice. On an annual basis, Management will review and may make recommendation for amendment to the job description as needed.