Craven County Schools Jobs (NOW HIRING)

Salary: $49,308.00 Annually
Location : Veterans Services, 2402 Dr. MLK Jr. Blvd, New Bern, NC
Job Type: Full-Time
Job Number: 10974
Department: Veterans Services
Opening Date: 07/14/2026
Closing Date: Continuous
FLSA: Non-Exempt
Primary Purpose
The Veteran Services Officer performs a variety of administrative work to assist veterans and their families in the County in obtaining benefits offered by the federal and state Department of Veterans Affairs.
Essential Functions
Assists veterans and their dependents in applying to the Department of Veterans Affairs for pension, compensations, burial allowance, medical services, education and housing loans, death benefits, and other benefits.
Assists veterans and their dependents in completing relevant applications and assuring that necessary records, medical reports, and materials are collected and submitted to substantiate the claim.
Assists veterans and their families with a wide variety of paperwork processing and expediting; recommends acceptable documentation and sources to obtain documentation for applications and claims.
Interprets, applies, explains, and research various state and federal regulations pertaining to veterans' benefits.
Clarifies problems and concerns with claim processing by contacting national, state, regional, and district veteran's representative, discussing the options and resolving issues.
Establishes and maintains a variety of records, reports, and applicant files.
Advises potential applicants with the online application process for the State Scholarship program and other educational benefits.
Provides contacts of other resources and agencies providing assistance needed by veterans and dependents.
Attends meetings and conferences to keep current on veteran's issues and requirements.
Performs related duties as required.
May be required to serve in times of disaster.
Minimum Education and Experience
Graduation from high school and experience with social services or other program administration and/or coordination work; or any equivalent combination of education and experience.
Ability to gain accreditation as a Veteran Services Officer with the North Carolina Division of Veterans within one year of employment.
Knowledge, Skills, and Abilities
General knowledge of federal procedures, and regulations pertaining to the various veterans service programs and benefits.
General knowledge of resources available for and assistance to veterans and their dependents.
General knowledge of office procedures and practices.
Ability to interpret, explain, and apply laws, regulations, procedures, and benefits to specific veterans problems.
Ability to communicate effectively in written and oral form.
Ability to plan and organize work to meet deadlines and governmental requirements.
Ability to organize and maintain records and reports.
Ability to establish and maintain effective working relationships with county officials, veterans, their dependents, a variety of social service agencies, employees, and the general public.
Craven County offers regular full-time employees a wide variety of employee benefits including:
Health Insurance
Health Insurance is provided by ACS Benefits Services and covers a wide variety of healthcare services. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own cost.
Dental Insurance
Dental Insurance is provided through the Delta Dental PPO and Delta Dental Premier network administered by ACS Benefits Services. It covers a percentage of basic to major dental procedures, including orthodontia for children. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own expense.
Life Insurance and AD&D
Craven County provides eligible employees with $10,000 life insurance and accidental dealth and dismemberment coverage through OneAmerica AUL. Employees have the option to purchase additional coverage and/or dependent coverage at their own expense.
Disability Insurance
Craven County provides eligible employees with $50.00 per week in disability insurance through OneAmerica AUL. Employees have the option to purchase additional disability insurance at their own cost.
North Carolina Local Governmental Employees' Retirement System
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.
NC401k
Craven County contributes 2% of eligible employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 3%.
Annual Leave
Regular full-time employees earn annual leave based upon years of service. Eligible employees begin to accrue annual leave as soon as they start but must complete a six month probationary period before they are eligible to use annual leave.

• Less than two years of service earns 10 days per year.
• Two but less than five years of service earns 12 days per year.
• Five but less than 10 years of service earns 15 days per year.
• 10 but less than 20 years of service earns 18 days per year.
• 20 or more years of service earns 20 days per year.

Sick Leave
Regular full-time employees earn 3.69 hours of sick leave per pay period. Craven County accepts eligible sick leave from the State of North Carolina, any of its political subdivisions, any local government entity or authority, or municipality in North Carolina.
Paid Holidays
County employees receive 11-14 paid holidays annually. The Board of County Commissioners may adjust the holiday schedule as deemed necessary.
Longevity
Eligible employees earn $200 in longevity after five years of service by October 31 of the qualifying year. Longevity benefits increase $25 per year up to a maximum of $1,000.
Merit Program
Craven County offers a merit program. Up to 56% of eligible employees may receive a performance-based merit increase each year.
Supplemental Benefits
County employees are also offered a variety of supplemental benefits to select at their own expense such as Life Insurance, Vision Insurance, Flexible Spending Accounts, Critical Care policies, Cancer policies, Long-term Care policies, Hospitalization policies, 457b Deferred Compensation Plan and Aflac.
Employee benefits are subject to change or may be contingent upon funding availability.