Job Description Job Description Division: 122 - FTW-SVC Position: Service Technician Reports To: Branch Manager Employee Type: Full-time Pay Range: $26.00-$32.00 an hour Key Responsibilities and Accountabilities: โข Troubleshoot, repair and inspect overhead cranes and hoists. โข Perform scheduled preventive maintenance activities on equipment. โข Support customers by effectively interfacing with customer and office in repairing equipment as needed.
โข Evaluate and make recommendations regarding required repairs for customers. โข Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements. โข Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; documenting and completing warranty work; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls.
โข Document service and installation actions by completing forms, reports, and inspection checklist. โข Builds and maintains customer confidence by maintaining good response time, informing customer of problems, and completing the job in a timely manner. โข Maintain professional presentation, timeliness, appearance, and organization in all areas.
Required Skills and Knowledge: โข Ability to work under pressure and deadlines. โข Ability to work independently. โข Ability to fabricate and weld structures โข Ability to perform inspections to OSHA/ANSI criteria โข Ability to troubleshoot electrical circuits โข Ability to assemble and repair complex machinery โข Excellent communication skills โข Ability to work at heights.
โข Willingness to travel โข Safety oriented โข Maintain confidentially โข Quality and results driven โข Good driving record Equipment used to perform job: Hand tools; power tools; lift equipment; material handling equipment; fabrication equipment, electrical meters and equipment, survey equipment; ear plugs; steel-toed shoes; gloves; safety glasses; lanyard; and body harness Company Description Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace's e-commerce site provides thousands of material handling products to a nationwide customer base.
These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running. Company Description Ace Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide.
Ace's e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.