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IB Parks & Entertainment

CPSW HR Assistant

Clementon, NJ

$38K - $49K/yr

Description: Basic Function The Human Resources assistant is responsible for all Human Resources Department activities at Clementon Park and Splash World with an emphasis on recruiting, training, and ...

ProtoCall Services

$20.85/hr

High school diploma or GED Certification as a Peer Support Worker, Family Peer, or equivalent Accepted certifications include CFPSW, CPSW, and CWF or equivalent Current experience as a peer and ...

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What is a CPSW job?

A CPSW (Certified Peer Support Worker) is a professional who provides support, guidance, and mentorship to individuals facing mental health or substance use challenges. They use their own lived experiences to help others navigate recovery, access resources, and build coping strategies. CPSWs work in various settings, including hospitals, community centers, and rehabilitation programs, to promote hope and empowerment.

What are the key skills and qualifications needed to thrive in the Cpsw position, and why are they important?

To thrive as a CPSW (Certified Peer Support Worker), you need lived experience with mental health or substance use challenges, completion of a peer support certification program, and knowledge of recovery principles. Familiarity with documentation systems, recovery planning tools, and mental health resources is important. Outstanding communication, empathy, active listening, and boundary-setting skills help you build trust and offer effective peer support. These skills ensure you can guide, encourage, and empower individuals on their recovery journeys in a supportive and ethical manner.

What does a typical workday look like for a Certified Peer Support Worker (CPSW)?

A typical day for a CPSW often involves meeting with individuals or small groups to provide emotional support, sharing personal recovery experiences, and helping others navigate mental health or substance use services. CPSWs also assist with goal-setting, connect clients to community resources, and document interactions in accordance with organizational standards. Much of the work is collaborative, involving regular communication with clinical staff, case managers, or social workers to coordinate care and advocate for clients. The environment can range from outpatient clinics to community centers or even mobile outreach settings, offering diverse opportunities for interaction and making a meaningful impact.
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Infographic showing various Cpsw job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution.

CPSW Admissions: Ticket Sales

IB Parks & Entertainment

Clementon, NJ • On-site

Full-time

Posted 20 hours ago

Job description

Description:
Basic Function
Under the direction of the Shift Supervisor, assists Guests with selections, distributes products and provides optimum service to our Guests.
Specific Responsibilities
• Operates a cash register, computer or POS system.
• Operates credit card verification terminals and calculators.
• Distributes products to Guests, such as season passes, tickets, and wristbands.
• Maintains an acceptable level of cleanliness and organization in immediate and surrounding work areas.
• Performs opening and closing procedures in assigned areas.
• Performs other duties as required.
• Upsell and process season passes and be familiar with associated benefits.
Skills, Knowledge and Abilities Required
• Experience with handling money in the Guest service industry, with demonstrated ability to ensure customer satisfaction and handle Guest concerns.
• Demonstrated ability to calculate and count, read and comprehend.
• Ability to retain information and make decisions.
• Ability to articulate variances to cash, ticket or product discrepancies.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• General knowledge of computers, cash registers, various electronic devices and software. Cash handling experience desired.
• Organizational skills at keeping detailed records, reports and logs.
• Demonstrated ability to see, hear, talk clearly and write legibly.
• Demonstrated ability to have full dexterity to be able to grip small items such as coins, bills, tokens, etc. and agility with the ability to work and maneuver in tight spaces.
• Ability to stoop, bend, squat, grip small objects and push or pull heavy objects. Duties may be performed in a high noise level environment and involve standing for long periods of time.
• Demonstrated ability to communicate, develop and maintain a close effective relationship with team and guests.
• Demonstrated ability to represent the best face of the organization to the public.

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