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Cox Customer Service Jobs in San Ramon, CA (NOW HIRING)

Cox Communications, Inc.

Part Time Driver I

Hayward, CA · On-site

$18/hr

... Service or Gas Truck Driver when vehicle is out of gas. * Assist customers (i.e., dealers, account ... Cox Automotive does not currently administer a pre-employment drug test for marijuana for this ...

Cox Fleet

Light/Medium Duty Technician

San Francisco, CA

$28.25 - $38/hr

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in ...

Cox Fleet

Lead Mobile Diesel Mechanic

Alameda, CA · On-site

$29 - $38.25/hr

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in ...

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All JobsCox Customer Service JobsCox Customer Service Jobs in San Ramon, CA

Cox Customer Service information

See San Ramon, CA salary details

$9

$19

$30

How much do cox customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for cox customer service in San Ramon, CA is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cox Customer Service Representative, and why are they important?

To excel as a Cox Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer literacy is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and build rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to positive brand reputation.

What is the difference between Cox Customer Service vs Cox Technical Support?

AspectCox Customer ServiceCox Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge preferred
Work EnvironmentCall centers, retail locations, remoteCall centers, on-site technical labs, remote
Employer & Industry UsageCustomer service roles across Cox CommunicationsTechnical support roles within Cox Communications
Common Search & ComparisonCustomer interaction, service resolutionTechnical troubleshooting, network support

While both roles involve assisting Cox customers, Cox Customer Service focuses on general inquiries, billing, and service issues, whereas Cox Technical Support specializes in technical troubleshooting and network problems. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are Cox Customer Service representatives?

Cox Customer Service representatives are professionals who assist customers with inquiries, technical support, billing issues, and account management related to Cox Communications' products and services. They handle calls, chats, or emails to resolve problems, provide information about services, and ensure customer satisfaction. Their role is essential in maintaining positive relationships between Cox Communications and its customers by delivering prompt and effective support.

Is it difficult to get hired at Cox?

Getting hired as a Cox Customer Service representative typically involves a standard application process, including an interview and background check. Candidates should demonstrate good communication skills, problem-solving ability, and customer service experience, which are important for the role's requirements.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are some common challenges faced by Cox Customer Service representatives, and how can new hires effectively manage them?

Cox Customer Service representatives often encounter challenges such as handling irate customers, troubleshooting complex technical issues, and keeping up with frequent updates to products and services. New hires can effectively manage these challenges by thoroughly learning about Cox's offerings, actively participating in training sessions, and utilizing available knowledge bases and support tools. Additionally, developing strong communication and problem-solving skills, as well as seeking guidance from experienced team members, can help new representatives navigate difficult situations and provide excellent customer service.

What jobs pay 4000 a week without a degree?

Jobs that can pay $4,000 a week without requiring a degree include roles such as experienced sales representatives, certain skilled trades like electricians or plumbers, and high-level commercial drivers or truck drivers with specialized licenses. These positions often demand significant experience, strong skills, or certifications, and may involve long hours or physically demanding work.

Does Cox have work from home jobs?

Cox Customer Service positions often offer remote work options, especially for roles involving phone support and online communication. These jobs typically require a reliable internet connection, a quiet workspace, and good communication skills. Availability of remote positions can vary based on the specific role and location.
What are popular job titles related to Cox Customer Service jobs in San Ramon, CA? For Cox Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Cox Customer Service jobs in San Ramon, CA look for? The top searched job categories for Cox Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Cox Customer Service jobs? Cities near San Ramon, CA with the most Cox Customer Service job openings:
Cox Customer Service jobs near you

Private Client Team - Client Service Associate

Dodge & Cox

San Francisco, CA • On-site

$130K - $185K/yr

Full-time

Medical, Retirement

Re-posted 18 hours ago

Job description

Dodge & Cox is seeking an experienced Client Service Associate (CSA) to join our Client Service team and partner with our Client Portfolio Managers (CPMs) to manage our separate account relationships for high net worth investors, family offices, and non-profit organizations. The successful candidate will coordinate all non-investment aspects of these relationships and interface with members of our internal Operations, Legal, Compliance, Trading, and Portfolio Management departments as well as with external custodians to meet our client's investment objectives while providing excellent personal service.
Primary responsibilities include:
  • Act as the primary operational point of contact for clients, custodians, consultants, and third parties
  • Manage all aspects of the client lifecycle, including new account onboarding, account transitions, and account closures
  • Understand the client's financial objectives and how Dodge & Cox fits into their overall investment strategy
  • Coordinate Legal and Compliance review of Investment Management Agreements and investment guidelines
  • Manage and execute client cash flows, asset transfers, and account maintenance
  • Serve as coordination hub for client needs at key life planning inflection points (includes gifting, account splits, estate distributions)
  • Facilitate and address inquiries related to proxies, class actions, corporate actions, and client audits
  • Communicate and work with client's attorneys, CPAs, and outside advisors
  • Interface and develop strong working relationships with all departments, including Portfolio Management and Trading, Client Service, Operations, Technology, Legal, and Compliance
  • Represent the Private Client CSA team on cross-functional projects where the department is a stakeholder

Qualifications:
Dodge & Cox targets candidates with high levels of academic and professional achievement and leadership ability.
  • Four-year college degree (B.A. or B.S.) with an excellent academic record
  • Minimum of five years of experience working with high net worth separate account clients
  • Familiarity with estate planning, various trust instruments, and personal financial planning preferred
  • Demonstrate intellectual curiosity about the investment business and knowledge of equity and fixed income products
  • Exceptional verbal and written communication skills; strong proofing and editing skills
  • Highly organized, detail-oriented, flexible, reliable, curious, proactive, and service-oriented
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and meet tight deadlines
  • Collegial and collaborative
  • Proficiency in MS CRM, MS Excel, PowerPoint, MS Office and Adobe Acrobat
  • Comfortable with proactively soliciting input and feedback from colleagues
  • Candidates with CFP, CFA, or CPA are preferred though not required

The salary range for this position is $130k - $185k.
The listed pay scale denotes only the pay range of the base salary and does not include discretionary bonus compensation, which may make up an important portion of the total remuneration. Dodge & Cox encourages applicants to consider the value of the many competitive benefits it offers, including coverage of 100% of all healthcare premiums for employees and their families and fully funding a retirement plan at 25% of the total compensation to the IRS limit.
The job description above is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. It is the Company's policy to provide equal opportunity to all persons without regard to race, color, religion, sex, pregnancy, marital or domestic partner status, sexual orientation, gender identity or expression, age, ancestry, national origin, disability, or medical condition, as defined in state and federal laws. This policy covers all aspects of employment including, but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination. By applying for a position with Dodge & Cox, you acknowledge that you have read our EEO Policy
All Dodge & Cox employees must adhere to the Firm's security policies and Code of Ethics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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