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Cox Automotive Performance Manager Jobs in Alabama

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Cox Automotive Performance Manager information

What does a Cox Automotive Performance Manager do?

A Cox Automotive Performance Manager works with automotive dealerships to help them improve their business operations and sales performance. They analyze dealership data, identify opportunities for growth, and provide coaching and training to help teams achieve their goals. The role involves collaborating closely with dealership staff, implementing best practices, and ensuring adoption of Cox Automotive's products and services. Performance Managers also monitor key performance indicators and provide ongoing support to drive measurable results.

What are the key skills and qualifications needed to thrive as a Cox Automotive Performance Manager?

To thrive as a Cox Automotive Performance Manager, you need a strong background in automotive sales, dealership operations, and business analytics, often supported by a bachelor's degree in business or a related field. Proficiency with CRM platforms, dealership management systems (DMS), and data analysis tools is typically required. Exceptional communication, problem-solving abilities, and relationship-building skills set top performers apart in this role. These competencies are crucial for driving dealership performance, fostering client partnerships, and achieving business goals in a competitive automotive market.

How does a Cox Automotive Performance Manager typically collaborate with dealership clients to improve operational outcomes?

As a Cox Automotive Performance Manager, you will work closely with dealership clients to analyze their business processes, identify areas for improvement, and implement best practices to optimize performance. This involves conducting regular on-site or virtual consultations, reviewing key performance indicators, and providing tailored recommendations based on data-driven insights. You’ll collaborate with dealership management and staff to ensure the adoption of Cox Automotive solutions, facilitate training sessions, and track progress towards agreed-upon goals. Building strong relationships and delivering measurable value are central to the role, as your success is closely linked to client satisfaction and business growth.

What is the difference between Cox Automotive Performance Manager vs Cox Automotive Service Advisor?

AspectCox Automotive Performance ManagerCox Automotive Service Advisor
Primary RoleOversees automotive performance metrics, manages performance teams, and implements process improvements.Assists customers with vehicle repairs, explains services, and manages service appointments.
Required CredentialsTypically requires automotive certifications, management experience, and knowledge of performance metrics.Requires automotive service certifications and strong customer service skills.
Work EnvironmentOffice and dealership settings focused on performance analysis and team management.Dealership service departments interacting directly with customers.

The Cox Automotive Performance Manager focuses on optimizing automotive performance and managing teams, while the Cox Automotive Service Advisor primarily interacts with customers to facilitate vehicle repairs. Both roles require automotive knowledge and certifications but differ in responsibilities and work environment.

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For Cox Automotive Performance Manager jobs in Alabama, the most frequently searched job titles are:

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What cities in Alabama are hiring for Cox Automotive Performance Manager jobs?

Cities in Alabama with the most Cox Automotive Performance Manager job openings:

Infographic showing various Cox Automotive Performance Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Automotive Service Manager

Express Oil Change & Tire Engineers

Trussville, AL • On-site

Full-time

Re-posted 12 days ago


Job description

Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities include (but are not limited to):
  • Specific duties for this customer service role include, but are not limited to:
  • Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Coaching personnel on enforcing wheel torqueing process
  • Ensures that proper inspections are being conducted

Qualifications
We are looking for:
  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Manager role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.