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County Caseworker Jobs (NOW HIRING)

Luzerne County, PA

County Caseworker 1

Wilkes Barre, PA · On-site

$44K/yr

... county agency training programs which provide knowledge of the methods, procedures, rules and ... Each caseworker, along with the family, develops, monitors, and updates Family Service Plans which ...

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County Caseworker information

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$29.5K

$47.4K

$70K

How much do county caseworker jobs pay per year?

As of Sep 11, 2026, the average yearly pay for county caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a county caseworker?

County Caseworkers are professionals employed by local government agencies to provide social services to individuals and families in need. They assess clients’ situations, develop service plans, and connect people with resources such as financial assistance, healthcare, and counseling. County Caseworkers often work with vulnerable populations, including children, the elderly, and individuals with disabilities. Their role is crucial in ensuring that community members receive the support and protection they require.

What are the key skills and qualifications needed to thrive as a county caseworker?

To thrive as a County Caseworker, you need a bachelor’s degree in social work, psychology, or a related field, along with knowledge of case management and social services regulations. Familiarity with case management software, documentation systems, and state or county reporting tools is often required. Strong interpersonal skills, cultural sensitivity, and crisis intervention abilities help you connect with clients and collaborate with agencies. These skills are crucial for effectively supporting vulnerable populations, ensuring compliance, and facilitating positive client outcomes.

How do county caseworkers typically collaborate with other agencies and service providers?

County Caseworkers frequently work alongside various agencies and community organizations to coordinate services for their clients. This collaboration often involves attending interdisciplinary meetings, sharing relevant client information (while maintaining confidentiality), and jointly developing care or intervention plans. Effective communication and teamwork are essential, as caseworkers act as both advocates for clients and liaisons between different service providers. This cross-agency cooperation ensures that clients receive comprehensive support tailored to their needs.

What states have the most County Caseworker jobs?

States with the most job openings for County Caseworker jobs include:

What are popular job titles related to County Caseworker jobs?

For County Caseworker jobs, the most frequently searched job titles are:

County Caseworker jobs near you
Infographic showing various County Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

County Caseworker 1

Wilkes Barre, PA • On-site

Luzerne County, PA
See more jobs at Luzerne County, PAexternal

$44K/yr

Full-time

Re-posted 10 days ago

Key responsibilities

  • Participates in training programs to learn about agency services, procedures, laws, and client populations.

  • Performs entry-level social services and case management duties to support children, youth, families, and individuals with disabilities.

  • Schedules and conducts interviews and follow-up visits to provide services, counseling, and support to clients.

Job description

Salary: $44,000.00 Annually
Location : 111 N. Pennsylvania Avenue, Wilkes-Barre, PA
Job Type: Full-time
Job Number: 02040
Department: Children & Youth
Opening Date: 08/27/2026
Closing Date: 9/10/2026 11:59 PM Eastern
Description
Employees in this class participate in formal and informal county agency training programs which provide knowledge of the methods, procedures, rules and regulations necessary to perform social service and case management supportive services to children, youth, and families, people who are mentally disabled, people who are physically challenged, and others to assist them in attaining a more satisfactory social, economic, emotional, or physical adjustment. The work assigned is limited in scope and difficulty, and is performed under close supervision, but as knowledge and skills are acquired, more latitude in judgment and decision making is permitted. Work is performed under the close supervision of a professional social service or administrative supervisor and is reviewed through individual and group conferences, assignment of professional reading, attendance at training programs, and the reading of records and reports.
Essential Duties and Responsibilities
Examples of Work: Participates in formal and informal training programs which provide basic knowledge relative to agency purpose, services provided, client population characteristics, and applicable laws, methods, procedures, rules and regulations governing the operation of the agency.
  • Learns about the network of available community resources by reviewing resource files, site visits, and working with and observing higher level caseworker staff.
  • Receives instruction regarding the reason for and proper completion of applicable forms and paperwork.
  • Performs a variety of entry level social services and case management duties designed to provide supportive services to children, youth and families, people who are mentally disabled, people who are physically challenged, and others.
  • Assists clients and their families in developing and using their own potential for more adequately resolving their social, health, emotional and economic problems.
  • Provides or assists in the provision of social services, such as placement of children and adults in foster or adoptive homes, day care centers, domiciliary care facilities, or institutions.
  • Guides clients in home and budget management, housing, child care and parenting skills, employment, recreation and living arrangements.
  • Schedules and conducts interviews and follow-up visits to provide service and counseling.
  • Prepares and provides testimony in court under supervision.
  • Makes referrals to other public and private social services and community agencies and resources to meet client needs; assists clients and their families in understanding and utilizing these resources.
  • Attends and participates in case reviews and supervisory conferences and is exposed to a variety of learning experiences, including forms and on-the-job training programs, designed to develop professional and technical skills.
  • Documents activities and services using designated agency methods and procedures, including social service summaries, correspondence and reports.
  • Performs related work as required.
ADOLESCENT UNIT
  • The Adolescent Unit provides services to adolescents and their families. Clientele are defined as abused, neglected adolescents who exhibit numerous adjustment difficulties such as: parent child conflict, truancy and school problems, abuse of drugs and alcohol, teenage pregnancy, psychological/emotional difficulties, learning disorders and delinquency problems. Youth are served within their own homes, foster care, community based facilities and residential facilities. The Supervisor of the Adolescent Unit works closely with contracted Specialized Adolescent Assessment Unit workers. SAAU provides assessment and refers families to community-based agencies in an effort to circumvent LCCYS involvement. When a family is in need of ongoing and/or court mandated services SAAU opens the case and an ongoing AU worker is assigned to the case.

INDEPENDENT LIVING UNIT
  • The Independent Living Program is an educational life skill program that is mandated by the Department of Human Services. All foster children who have been "in care" after their 14th birthday are provided with a thorough comprehensive life skills education program. The program is offered either individually or in groups, and enhances life skills, prior to termination from agency services. The agency contracts 2 SIL workers to provide intensive case management with the adolescents in this group.

CONCURRENT PLANNING UNIT
  • The Concurrent Planning Unit consists of five Caseworkers and one Social Services Aide. This unit was developed as a response to the Adoption and Safe Families Act, in an effort to ensure that children placed in foster care placement achieve a permanent plan in a timely manner.
  • The Child Welfare Standards of safety, permanence, timeliness, and well-being are woven through this unit's practice.
  • It's main function, permanency planning, is achieved through the casework model. Each caseworker, along with the family, develops, monitors, and updates Family Service Plans which seek to aid the family in the return home of their children. Family visitation, court preparation, linkage to community services, family support, and ASFA related documentation comprise the duties of the Concurrent Planning Caseworker.
  • As the name "Concurrent Planning" suggests, caseworkers in this unit are considering dual plans when working with families. If necessary, the goal of termination of parental rights and adoption is explored and considered when the grounds exist.
  • As always, the best interest of children is always considered in the casework model, as are the standards of timeliness, safety, well-being, and permanence.

CPS INTAKE UNIT
  • The Child Protective Services (CPS) Intake Unit assesses all reports of sexual/physical abuse or neglect. Following Commonwealth of Pennsylvania Public Welfare laws, regulations, and guidelines as well as Luzerne County procedures and policies, the CPS Intake department evaluates each child and family using a comprehensive risk and safety assessment methodology and case management techniques. The unit determines if the child is abused or neglected and takes appropriate measures to ensure safety. Services are provided within the home environment and sometimes through separation of the child(ren) from the family. The department assesses reports of abuse and/or neglect received through the Screening Unit or during the after hours crisis coverage. The unit evaluates the family's needs while ensuring the safety of the child(ren) and determine if the family should be served by Luzerne County Children and Youth Services and/or another community agency.
  • Additional duties include assessing requests from the Juvenile Court to complete custody assessments, as well as providing short-term ongoing protective services. Court related issues of dependency; Protection From Abuse Orders are also part of the Intake Unit's job duties.
  • Public information is provided to the community through speaking engagements and meetings with the community and workers such as medical staff, teachers, daycare workers, and foster parents.

GPS UNIT
  • The General Protective Services (GPS) unit provides treatment services to children and their families. The agency has GPS Intake, Ongoing and Protective Services units.
  • The General Protective Caseworker provides casework services to children and families to obtain appropriate treatment services to meet the family's needs and to prevent further child neglect. The units work very closely with their families in order to keep families together or to reunite families as quickly as possible.
  • Caseworkers utilize community resources, coordinate services and ensure that the children and family's needs are being met. They also work with families whose children are out-of-home placements, whether that be foster care, formal or informal kinship care. The goals of this unit is to ensure the safety of the children, to preserve families, to network family and community to equip families with the necessary knowledge to prevent future child abuse/neglect.

INTAKE SCREENERS
  • This position is responsible for primary screening and telephone coverage to receive all new referrals to the agency regarding child abuse and neglect.
  • This department receives all crisis sheets after clearing and determines appropriate distribution to CPS, GPS Intake, Hazleton, SAAU, and/or other community resources.
  • The Intake Screeners determines the appropriateness of Children and Youth Services intervention and performs preliminary screening assessment on the child(ren) being referred. These workers refer families to community resources. They alert the Intake Supervisors of those referrals which may require an immediate response by the agency. Staff in this unit documents referral data on an agency intake assessment form as per agency procedures and completes accompanying computer data entry information. Intake Screeners provide a response to the referral source, including telephone, written and in-person contacts, when appropriate. The staff member will distribute the referral information to the appropriate unit.

Required Knowledge, Skills and Abilities
  • Knowledge of the basic principles of economics, sociology, psychology, and other social sciences.
  • Knowledge of current social, economic, and health problems and their impact on the growth and development of people.
  • Knowledge of human development and behavior including the individual, family, and group.
  • Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, mentally disabled, emotionally troubled, and economically disadvantaged.
  • Ability to learn, interpret, and apply relevant laws, regulations, and policies governing agency services.
  • Ability to learn how to conduct individual and family interviews and to use them to identify individual and family problems.
  • Ability to learn how to effectively interact with individuals, families, and as a member of a treatment team.
  • Ability to plan and organize work, prepare adequate records and reports, set priorities, and learn to maintain a caseload in an effective and timely manner.
  • Ability to adequately express ideas orally and in writing.

Minimum Qualifications
RECRUITMENT METHODS:
Applicants must meet one (or more) of the following method(s) to be considered for this vacancy:
  • Seniority Promotion: Bidding employees within the designated seniority unit, when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used:
  • Transfer
  • Reassignment
  • Voluntary Demotion
ELIGIBILITY: ALL CANDIDATE(S):
1.) Must meet the minimum experience and training (METs) required for the job. The METs for this position are:
  • A bachelor's degree which includes or is supplemented by successful completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
  • Two years of experience as a County Social Services Aide 3 and two years of college level course work which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
  • Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of experience as a County Social Services Aide 3 or in a similar position performing paraprofessional case management functions.

PA RESIDENCY IS WAIVED FOR THIS POSITION.
APPLICATION INSTRUCTIONS:
1.) Interested qualified applicants must submit all the requested materials as specified in the "How to Apply." Failure to comply with the above application requirements will eliminate you from consideration for this position.
2.) Additional information may be obtained by contacting:
Megan StoneHuman Services Division Head
570-826-8800
Megan.Stone.OHS@luzernecounty.org
POSITION DETAILS:
Full time
Permanent
Union
Hours: 8:00 AM to 4:00 PM (75 hours bi-weekly)
Ray Rate: 33
Location: 111 N. Pennsylvania Ave., Wilkes-Barre, PA 18702 or
8 W. Broad St., Ste. 500, Hazleton, PA 18201
HOW TO APPLY:
**ON CALL IS REQUIRED FOR THIS POSITION
All CANDIDATES must apply and submit an application via:
If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.
LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER.
Vacancies in Wilkes-Barre and Hazleton.
I. Medical Insurance
The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement. The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided. Under this arrangement, the employee is provided with an annual opt out payment.
II. Vision and Prescription
The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligib

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