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Counter Professional Jobs in Texas (NOW HIRING)

Payne Auto Group

Camco Parts Counter

Pharr, TX · On-site

We are seeking a Parts Counter professional to join our team. The Parts Counter personnel will be responsible for assisting customers with locating and ordering parts, maintaining inventory records ...

Payne Auto Group

Camco Parts Counter

Pharr, TX · On-site

We are seeking a Parts Counter professional to join our team. The Parts Counter personnel will be responsible for assisting customers with locating and ordering parts, maintaining inventory records ...

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All JobsCounter Professional JobsCounter Professional Jobs in Texas

Counter Professional information

See Texas salary details

$12

$15

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How much do counter professional jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for counter professional in Texas is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $15.24 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Texas?

The most popular types of Counter jobs in Texas are:

What cities in Texas are hiring for Counter Professional jobs?

Cities in Texas with the most Counter Professional job openings:

Counter Professional jobs near you

Auto Part Counter Professional

Tri-State Enterprises, Inc

Whitney, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Tri-State Enterprises, Inc. rating

6.0

Company rating: 6.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

357th of 429 rated retail wholesalers

Job description

Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback-which guide everything we do.
Position Summary
As an Auto Parts Counter Professional, you will be responsible for assisting customers in locating, selecting, and purchasing auto parts and accessories. You will provide expert advice, excellent customer service, and ensure that the right parts are accurately identified, ordered, and delivered. The ideal candidate will have a solid knowledge of automotive parts, exceptional communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
Customer Service
  • Greet and assist customers in person, over the phone, or online, providing information about auto parts and accessories.
  • Help customers identify the parts they need by asking questions and cross-referencing part numbers, vehicle models, and other specifications.
  • Provide recommendations for alternative parts, upgrades, or additional products based on customer needs.
  • Resolve customer complaints or concerns in a professional and efficient manner.

Parts Ordering & Inventory
  • Accurately enter parts orders into the system and ensure they are processed quickly.
  • Verify availability of parts and order out-of-stock items from suppliers as needed.
  • Assist in maintaining the inventory by organizing parts and keeping the parts counter stocked with the most commonly requested items.
  • Assist with restocking and organizing inventory in the warehouse, ensuring accurate labeling and proper storage.

Product Knowledge & Sales
  • Maintain up-to-date knowledge of automotive parts, accessories, and tools, as well as new products in the market.
  • Use product knowledge to upsell or cross-sell parts, accessories, and services to customers.
  • Conduct outbound calls to existing customers to promote new products, notify them of promotions, and build lasting customer relationships.
  • Stay informed about promotions, discounts, and company sales events to offer the best deals to customers.

Order Fulfillment & Shipping
  • Prepare parts orders for pickup or delivery, ensuring the correct items are included and packaged properly.
  • Assist in organizing shipments and deliveries to customers and repair shops as needed.

Administrative Duties
  • Process returns and exchanges in accordance with company policies.
  • Keep accurate records of sales transactions and inventory movements.
  • Assist in tracking sales goals and store performance.

Safety & Cleanliness
  • Ensure that the parts counter area is clean, organized, and presentable.
  • Follow all safety protocols, including handling hazardous materials (e.g., chemicals, oils), and maintain a safe work environment.

Other Duties
  • Perform other duties as assigned.

Required Qualifications
  • High school diploma or equivalent
  • 1-2 years of experience in retail or automotive parts sales
  • Strong knowledge of automotive parts, tools, and accessories
  • Excellent customer service, communication, and interpersonal skills
  • Proficiency in using POS systems and inventory tools
  • Ability to lift up to 50 lbs. and stand for extended periods

Preferred Qualifications
  • College coursework or certification in automotive or sales
  • Experience with inventory software or vendor systems

Core Competencies
  • Customer Focus
  • Product Knowledge
  • Problem Solving
  • Communication
  • Attention to Detail
  • Team Collaboration
  • Time Management

Work Environment and Physical Demands
  • Ability to stand for long periods
  • Ability to lift up to 50 lbs.
  • Warehouse and retail environment

Additional Requirements
  • Candidates must meet employment eligibility requirements as established by U.S. federal law.
  • Employment is contingent upon a conditional offer and the successful completion of a background check and, where permitted by law, a drug screening.

Compensation & Benefits
Driven Distribution Group offers competitive pay and a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Flexible Spending Accounts
  • Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Voluntary Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Employee Referral Program
  • 401(k) with company match
  • Paid time off (PTO), sick leave, and holidays
  • Safety shoe reimbursement program
  • Employee discount program for auto parts

Reasonable Accommodations
Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Other Duties
This job description highlights the primary responsibilities of the role but is not intended to cover every task. Duties, responsibilities, and activities may be adjusted from time to time to support business needs, consistent with applicable laws.
Equal Employment Opportunity
We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing a workplace that is inclusive, respectful, and supportive for all employees.
Texting Privacy Policy and Information:
  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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