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Counter Professional Jobs in Indiana (NOW HIRING)

All-Phase Electric Supply

Be Seen First

Counter Sales / Warehouse

Muncie, IN · On-site

$15 - $18/hr

Our counter sales / warehouse associates make sure our products are received, stored and ... Deliver professional, courteous, friendly, accurate customer service. * Use computer and RF guns to ...

Fisher Auto Parts

Counter Sales - Full Time

South Bend, IN · On-site

$16 - $20.50/hr

Description Federated/Fisher Auto Parts, Home of the Parts Professionals! Providing world class ... Our South Bend , IN location is seeking a Full-Time Counter Salesperson! Hours: 40 Hours per Week ...

asburyauto

Parts Counter Kahlo CDJR

Noblesville, IN · On-site

As an Automotive Parts Counter Associate , you will have the opportunity to make a positive impact ... Excellent communication and customer service skills, and able to maintain a professional image and ...

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All JobsCounter Professional JobsCounter Professional Jobs in Indiana

Counter Professional information

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Indiana?

The most popular types of Counter jobs in Indiana are:

What cities in Indiana are hiring for Counter Professional jobs?

Cities in Indiana with the most Counter Professional job openings:

Counter Professional jobs near you

Counter Sales - Floater

Leeps Supply Company

Merrillville, IN

$16 - $20.75/hr

Full-time

Re-posted 21 days ago

Job description

Job Summary:
The counter sales position will increase sales and customer satisfaction by efficiently and courteously assisting customers in the selection and purchase of needed products. This position will require travel to multiple Leeps locations to provide staffing support at the sales counter, as needed. When not traveling, this individual will be assigned to a single primary branch.
Job Functions and Responsibilities:
  • Accurately enter customer order into ERP system
  • Provide each customer with the Leeps Customer Service Experience
  • Increase sales and average order size by means of cross-selling, up-selling, or add-on sales strategies, increasing line items per ticket
  • Use electronic and published catalogs to provide product, pricing and availability information to customer
  • Handle customer service issues and returns in a professional manner
  • Stay current on job queues
  • Follow company guidelines for sales, operations, pricing, and credit
  • Light warehouse duties including deliveries, as needed
  • Stay current on product lines and exhibit technical expertise
  • Demonstrate understanding and application of effective sales strategies and techniques
  • Meet sales goals
  • Exhibit professionalism with phone and electronic communications
  • Conduct basic inventory counts, warehousing, and stocking procedures
  • Perform other duties as assigned by manager
Work Experience and Competencies:
  • Effective listening and good phone skills
  • Able to handle difficult customers with diplomacy and tact
  • Team player who works productively with wide range of people
  • Professional demeanor
  • Comfortable in a fast-paced environment
  • Basic computer skills
  • Stand/work for duration of work hours
  • Lift/carry/maneuver heavy material or equipment (up to 50 lbs); occasionally lift in excess of 100Ibs
  • Valid driver’s license
  • Education: High school diploma/GED required
  • Experience: Minimum 2 years in similar position preferred

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