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Counter Manager Jobs in Connecticut (NOW HIRING)

Counter Sales Associate (Full-Time) - Lakeville, CT Ed Herrington, Inc. is seeking a full-time ... Coordinate with management and receiving staff to organize overstock areas. * Maintain clean ...

Food Counter Staff

Fairfield, CT · On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Elicit ... Properly notify the kitchen and management of any guest allergies * Thoroughly explain to guests ...

Store Counter Sales

Middletown, CT · On-site

$16.50 - $21.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Meriden, CT · On-site

$16 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Middletown, CT · On-site

$16.50 - $21.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Meriden, CT · On-site

$16 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Showing results 21-40

Counter Manager information

See Connecticut salary details

$12

$20

$45

How much do counter manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for counter manager in Connecticut is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $19.66 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the most commonly searched types of Counter jobs in Connecticut?

The most popular types of Counter jobs in Connecticut are:

What cities in Connecticut are hiring for Counter Manager jobs?

Cities in Connecticut with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,726 per year, or $20.5 per hour.

$17 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Counter Sales Associate (Full-Time) – Lakeville, CT
Ed Herrington, Inc. is seeking a full-time Counter Sales Representative to join our team at our Lakeville, Connecticut location (11 Farnum Road, Lakeville, CT). This position offers a daytime schedule of Monday–Friday, 7:00 AM–4:00 PM, plus every other Saturday from 7:00 AM–3:00 PM.
About Ed Herrington, Inc.
Ed Herrington, Inc. is a family-owned and operated building supply company serving communities throughout New York, Connecticut, and Massachusetts. With locations in Hillsdale, Hudson, Chatham, and Millerton, NY; Lakeville, CT; and Sheffield, MA, we have built our reputation on exceptional customer service, quality products, and strong community relationships.
Our positioning statement, “We Share Your Passion,” reflects our commitment to helping both our customers and employees succeed. We take pride in making it easy for our customers to do business with Herrington’s by delivering expertise, integrity, and outstanding service.
Benefits
Eligible employees may receive a comprehensive benefits package, including:
  • Medical, Dental, and Vision Insurance
  • Life Insurance, Short-Term and Long-Term Disability Insurance
  • 401(k) Plan
  • Employee Discount
  • Paid Vacation, Sick Time, and Holidays
Position Summary
The Counter Sales Associate serves as a key point of contact for customers, providing knowledgeable product recommendations, processing sales transactions, and helping maintain an organized and well-stocked retail environment. This role requires a customer-focused individual who enjoys building relationships, solving problems, and supporting both retail and professional contractor customers.
Key Responsibilities
  • Assist customers at the building products and paint counters.
  • Greet customers and determine their product needs.
  • Promote featured products and special programs.
  • Answer phone inquiries, process orders, and provide product information.
  • Recommend products and solutions that meet customer requirements.
  • Prepare paint orders to customer specifications.
  • Process sales, quotations, delivery orders, and special orders.
  • Research product availability and source non-stock items when appropriate.
  • Operate and balance cash registers and process customer payments.
  • Maintain store inventory through stocking, merchandising, and inventory control activities.
  • Coordinate with management and receiving staff to organize overstock areas.
  • Maintain clean, organized, and attractive sales and work areas.
  • Identify opportunities to expand services and product offerings for customers.
  • Resolve customer concerns professionally and efficiently.
  • Participate in company training programs and industry trade events.
  • Demonstrate teamwork, professionalism, and a commitment to customer satisfaction.
  • Follow all company policies, safety procedures, and operational standards.
Qualifications
  • High school diploma or GED preferred.
  • Previous retail sales, customer service, hardware, paint, or building materials experience is a plus.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer and point-of-sale system skills.
  • Commitment to delivering outstanding customer service.
  • Team-oriented with a positive attitude and strong work ethic.
If you enjoy helping customers, working with quality building products, and being part of a respected family-owned company, we encourage you to apply and join the Ed Herrington team.