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Counter Assistant Jobs in Connecticut (NOW HIRING)

Counter

Hamden, CT ยท On-site

$15 - $18.25/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter

Manchester, CT ยท On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter

Hamden, CT ยท On-site

$15 - $18.25/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter

Manchester, CT ยท On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter

Danbury, CT ยท On-site

$15.25 - $18.75/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter Sales

Niantic, CT

$20 - $24/hr

  • Life

  • Retirement

Responsibilities Counter Salesperson In this vital role, you will assist customers with purchasing decisions; advise them on selection, and process billing of materials. Much of your time will ...

Counter

Danbury, CT ยท On-site

$15.25 - $18.75/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Counter Sales

Niantic, CT ยท On-site

$20 - $24/hr

  • Life

  • Retirement

Responsibilities Counter Salesperson In this vital role, you will assist customers with purchasing decisions; advise them on selection, and process billing of materials. Much of your time will ...

Counter Sales

Niantic, CT ยท On-site

$20 - $24/hr

  • Life

  • Retirement

Counter Salesperson In this vital role, you will assist customers with purchasing decisions; advise them on selection, and process billing of materials. Much of your time will involve strong customer ...

Counter Sales

Fairfield, CT ยท On-site

$16.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Key Responsibilities: * Assist customers promptly at the sales counter, by phone, and through email. * Create and manage sales orders, returns (RGAs), and inventory transfers. * Provide quotes, place ...

Counter Sales

Putnam, CT ยท On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Type: Full-time Key Responsibilities: * Assist customers promptly at the sales counter, by phone, and through email. * Create and manage sales orders, returns (RGAs), and inventory transfers.

Counter Sales

Lakeville, CT ยท On-site

$17 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities * Assist customers at the building products and paint counters. * Greet customers and determine their product needs. * Promote featured products and special programs. * Answer ...

Food Counter Staff

Fairfield, CT ยท On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Elicit ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Food Counter Staff

Fairfield, CT ยท On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Elicit ... Engage management for any guest issue or complaint * Assist in maintaining the cleanliness of ...

Parts Counter Sales Representative

Suffield, CT ยท On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Parts Counter Sales Representative - Suffield, CT $25.00/hr - $28.00/hr + Monthly Bonus ... In this role you'll assist customers in our showroom and over the phone, process orders accurately ...

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Showing results 1-20

Counter Assistant information

See Connecticut salary details

$9

$17

$29

How much do counter assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for counter assistant in Connecticut is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.08 per hour, depending on experience, location, and employer.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What are the most commonly searched types of Counter jobs in Connecticut?

The most popular types of Counter jobs in Connecticut are:

What cities in Connecticut are hiring for Counter Assistant jobs?

Cities in Connecticut with the most Counter Assistant job openings:

Infographic showing various Counter Assistant job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,798 per year, or $17.2 per hour.

$15 - $18.25/hr

Full-time

Re-posted 8 days ago


Job description

Description

Join the Eli's Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.


Eli's Counter People are the representative of the restaurant to guests and their main point of interaction in the food ordering process. Counter people are responsible for guiding guests through the food menu and experience. Eli's counter people are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.


Essential Functions

  • Oversee and guide guest's complete food ordering experience
  • Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
  • Full knowledge of food menu items including the major components of a dish; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service
  • Properly notify the kitchen and management of any guest allergies
  • Thoroughly explain to guests the food service style of the restaurant and its workings while effectively communicating to the guest what they can expect when their meal is ready
  • Adhere to all company service standards and protocols
  • Confident and correct use of POS system for order entry and payment processing
  • Ensure food arrives to guests quickly and correctly; and confirming guest satisfaction
  • Answering phones and responding to questions in all aspects concerning the store
  • Keeping track of orders placed online
  • Maintain a sanitary environment for incoming and outgoing guests
  • Label and package to go items pertaining to pre-order takeout
  • Ensure guests are charged correctly and receive proof of payment in a timely manner
  • Communicate respectfully with chefs (and kitchen team) as necessary
  • Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
  • Engage management for any guest issue or complaint
  • Assist in maintaining the cleanliness of service tools and service areas
  • Stocking and preparing service related items
  • Adhere to grooming and dress code standards


Requirements

  • Minimum 1 year counter experience in a high volume environment
  • Strong food knowledge and a passion for the service industry
  • Excellent communication, interpersonal skills, and a collaborative attitude
  • Must possess exceptional work ethic, strong attention to detail, strong multi-tasking & organizational skills, and a collaborative attitude
  • Receptive to constructive criticism and performance feedback
  • Ability to demonstrate quick thinking and adaptability in a constantly changing environment
  • Beer and wine knowledge preferred


Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Eli's reserves the right to add or delete duties and responsibilities at the discretion of Eli's or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.