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Counter Manager Jobs in Manchester, CT (NOW HIRING)

Elicit Brewing Company

Counter

Manchester, CT · On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Properly notify the kitchen and management of any guest allergies * Thoroughly explain to guests ...

Eli's Restaurant Group

Counter

Manchester, CT · On-site

$15.25 - $18.50/hr

Counter people are responsible for guiding guests through the food menu and experience. Eli ... Properly notify the kitchen and management of any guest allergies * Thoroughly explain to guests ...

Sid Harvey Industries I

Counter Sales

West Springfield, MA · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Branch Manager Essential Duties and Responsibilities: * Promptly assist customers at counter. Ask pertinent questions, provide information they may need, take orders and provide excellent customer ...

The Granite Group

Counter Sales

Springfield, MA

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales- Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

Granite Group

Counter Sales

Westfield, MA

$16.75 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

Granite Group

Counter Sales

Springfield, MA · On-site

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales- Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

Granite Group

Counter Sales

Springfield, MA

$16 - $20/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales- Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

The Granite Group

Counter Sales

Westfield, MA · On-site

$16.75 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

Granite Group

Counter Sales

Westfield, MA · On-site

$16.75 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Counter Sales Job Summary : We are looking for a motivated, detail oriented, and customer-focused ... Additional responsibilities include assisting with inventory management, stocking shelves ...

GPC - Genuine Parts Company

Store Counter Sales

Middletown, CT · On-site

$16.50 - $21.25/hr

  • Medical

  • Retirement

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

GPC - Genuine Parts Company

Store Counter Sales

Meriden, CT · On-site

$16 - $20.50/hr

  • Medical

  • Retirement

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Manchester, CT

Counter Manager information

See Manchester, CT salary details

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$48

How much do counter manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for counter manager in Manchester, CT is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $20.87 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Manchester, CT?

The most popular types of Counter jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Counter Manager jobs?

Cities near Manchester, CT with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,363 per year, or $21.8 per hour.

Counter Manager - Farmington, CT

Clarins USA, Inc.

Hartford, CT • On-site

$17.33 - $28/hr

Full-time

Re-posted 26 days ago

Job description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Full-Time Counter Manager based in Macy's at the West Farms Mall in Farmington, Connecticut.


The role:

You will direct an award-winning team while communicating effectively with customers in order to develop strategies and build the Clarins business, while creating maximum impact of all at-counter animations and new product introductions.


What you’ll do:

In an environment where there are Guests who are looking for the best advice, this position will ensure that Clarins products are represented in the best way.

  • Lead through empowerment and teach by example.
  • Motivate counter staff to meet daily sales goals and review specific goals for focus products.
  • Communicate upcoming in-store events and promotions with all counter staff. Maintain a daily communication log – keep everyone informed of prior events and daily priorities. Assign individual counter maintenance duties.
  • Uncover networking/outsourcing opportunities.
  • Recruit, develop and retain top talent for the counter. Consistently assess and provide ongoing performance feedback to all levels of the counter team. Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution. Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
  • Achieve overall retails sales and event goals and ensure all team members are achieving Club Clarins goals. Responsible for promoting our loyalty program.

You are:

  • Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset
  • Eager to grow in a company genuinely committed to responsible beauty
  • Comfortable demonstrating products on the customer
  • Customer service oriented
  • Confident, positive and self-motivated

You have:

  • Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience
  • Knowledge of, and ability to handle multiple projects, review and prepare event schedules and meet critical deadlines
  • Good interpersonal skills and sales experience
  • Strong sales ability and interpersonal skills
  • Ability to create activity and animation
  • Prior cosmetics experience required

We have:

  • More than 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
  • Unique products and innovative services
  • A commitment to Social & Environmental Responsibility embedded in our raison d'être
  • A caring and inclusive corporate culture
  • Development and training opportunities
  • Attractive compensation and benefits


Salary: $17.33 - $28.00/hr

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.


Equal Opportunity Employer