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Counter Assistant Jobs in Olds, AB (NOW HIRING)

Kal Tire

Front Counter Sales Representative

Airdrie, AB · On-site

CA$18.86/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store-helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Kal Tire

Front Counter Sales Representative

Airdrie, AB · On-site

CA$18.86/hr

As a Front Counter Sales Representative, you'll be the first point of contact in the store-helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Bosch Truck Group Inc.

Parts Person

Airdrie, AB · On-site

Greet customers at the front counter and provide prompt, courteous service * Answer incoming phone calls and assist customers with parts inquiries * Look up, quote, and sell parts accurately using ...

Canada Post

Post Office Assistant - Term

Carstairs, AB · On-site

CA$20.54/hr

We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the ...

All JobsCounter JobsCounter Assistant JobsCounter Assistant Jobs in Olds, AB

Counter Assistant information

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What cities near Olds, AB are hiring for Counter Assistant jobs?

Cities near Olds, AB with the most Counter Assistant job openings:

Counter Assistant jobs near you
Infographic showing various Counter Assistant job openings in Olds, AB as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Front Counter Sales Representative

Kal Tire

Airdrie, AB • On-site

CA$18.86/hr

Temporary

Posted 16 days ago

Job description

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit.

As a Front Counter Sales Representative, you'll be the first point of contact in the store-helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract.

You'll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.

Responsibilities

  • Greet customers and assist with product and service inquiries
  • Prepare quotes, explain options clearly, and support sales decisions
  • Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather)
  • Look up parts, pricing, and availability using internal systems
  • Prepare invoices and process transactions accurately
  • Answer calls, book appointments, and maintain accurate customer records
  • Maintain a clean, organized, and safe work environment
  • Work closely with the shop team to ensure a smooth customer experience

Requirements

  • Previous customer service and sales experience
  • Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset)
  • Comfortable working indoors and outdoors in all weather conditions
  • Strong communication skills with a practical, customer-first approach
  • Ability to manage multiple tasks in a fast-paced environment
  • Valid driver's license is an asset
  • Ability to lift 30-50 lbs as required
  • Team-oriented and committed to working safely

What We Offer

  • Hourly wage:$18.86
  • Hands-on experience in customer service and automotive sales
  • A supportive, team-focused work environment
  • Opportunity to build practical skills in a fast-paced setting

Store Details

  • K744
    Address: 2967 MAIN ST SW 206 AIRDRIE AB
    Hours of Operation:
    • Monday to Friday: 7:30AM - 6:00PM
    • Saturday: 8:00AM - 5:00PM
    • Sunday: Closed
  • K616
    Address: 11 E LAKE WAY NE AIRDRIE AB
    Hours of Operation:
    • Monday to Friday: 7:30AM - 6:00PM
    • Saturday: 8:00AM - 5:00PM
    • Sunday: Closed

Shifts will be scheduled within store operating hours and may include weekends.

Hiring Process

Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area.

Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations.

All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.

Employment Type: Temporary

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