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Counter Assistant Jobs in Cochrane, AB (NOW HIRING)

You are the first point of contact customers have when they enter our store, and you assist them ... When customers are ready to finalize a purchase, you perform all front counter procedures according ...

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

New

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

New

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

New

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... Responsibilities * Assist customers with products and service needs, ensuring a positive experience

As a Front Counter Sales Representative, you'll be the first point of contact in the store-helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... Responsibilities * Assist customers with products and service needs, ensuring a positive experience

Join Kal Tire as a Front Counter Sales Representative - Sales and Service Representative and help ... Responsibilities * Assist customers with products and service needs, ensuring a positive experience

As a Front Counter Sales Representative, you'll be the first point of contact in the store-helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

As a Front Counter Sales Representative, you'll be the first point of contact in the store--helping ... Greet customers and assist with product and service inquiries * Prepare quotes, explain options ...

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Showing results 1-20

Counter Assistant information

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the duties of a counter assistant?

A counter assistant is responsible for serving customers at a sales counter, handling transactions, providing product information, and maintaining the cleanliness and organization of the counter area. They often use cash registers or point-of-sale systems and may assist with inventory management and customer inquiries.

What cities near Cochrane, AB are hiring for Counter Assistant jobs?

Cities near Cochrane, AB with the most Counter Assistant job openings:

Infographic showing various Counter Assistant job openings in Cochrane, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Automotive Parts Counter Advisor

Kaizen Automotive Group

Calgary, AB

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Job description

Rev Up Your Career at Universal Ford Lincoln in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Universal Ford Lincoln embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Universal Ford Lincoln, you’ll step into a fastpaced, forwardthinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Universal Ford Lincoln is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. FullTime employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• CompanyWide Appreciation Events
• And SO MUCH MORE!


Position Summary

The Parts Counter Advisor, Retail is responsible for supporting customers at the dealership’s retail parts counter by assisting with part identification, quotes, sales, and product recommendations. This role ensures a professional, friendly experience for walk in customers and supports the dealership’s OEM parts sales goals. The advisor works closely with the parts, service, and collision teams to maintain accurate inventory, deliver timely service, and uphold OEM standards.


Key Responsibilities

  • Assist retail customers in identifying and selecting the correct OEM parts and accessories based on their needs.
  • Use electronic parts catalogues (EPC) and dealership systems to look up accurate part numbers and verify compatibility.
  • Provide pricing, availability, and product guidance, including specialorder items and accessories.
  • Process retail transactions, including cash, credit, warranty claims, core returns, and invoices.
  • Maintain a clean, organized, and customerfriendly parts counter area.
  • Receive, inspect, and stock incoming parts, handle returns, exchanges, and warranty related parts.
  • Track back ordered parts, notify customers of arrival times, and manage follow up communication.
  • Promote OEM parts, accessories, and dealership specials to enhance customer value and sales.
  • Collaborate with the parts inventory team to maintain accurate stock levels and proper bin organization.
  • Support dealership departments by providing parts information or preparing orders as needed.
  • Follow all dealership, OEM, and safety procedures, including proper handling of parts and chemicals.

Qualifications

  • 1-3+ years of automotive parts experience preferred; OEM dealership experience is an asset.
  • Strong knowledge of automotive components, OEM parts catalogues, and inventory systems.
  • Excellent customer service and communication skills with a professional, friendly approach.
  • Ability to manage multiple customer requests in a fast paced environment.
  • Strong attention to detail, organizational skills, and accuracy in parts lookup.
  • Proficiency with dealership management systems (DMS) and electronic parts catalogues (EPC).
  • Basic mechanical or automotive knowledge preferred.
  • Valid driver’s license and clean driving record required.

INDCFO


CAD $0.00 - CAD $0.00 /Hr.