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How much do count room representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for count room representative in the United States is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by Count Room Representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What are Count Room Representatives?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a Count Room Representative, and why are they important?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities are hiring for Count Room Representative jobs? Cities with the most Count Room Representative job openings:
What states have the most Count Room Representative jobs? States with the most job openings for Count Room Representative jobs include:
Count Room Representative jobs near you
Count Room Supervisor

Count Room Supervisor

Churchill Downs Incorporated

Louisville, KY • On-site

Full-time

Posted 8 days ago

Job description

Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver's Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the "Best Places to Work in Greater Louisville" by Louisville Business First
JOB SUMMARY
The Count Team Supervisor, along with or in the absence of the Count Room Manager, is responsible for ensuring the efficient and smooth operation of the drop process and count room in accordance with gaming regulations and accounting procedures. This position will be assigned to the Poplar Level and Downtown location based on business needs. A typical day will begin at 4am and conclude around 12pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Oversee the efficient operation of the drop and count room, ensuring seamless coordination of processes and staff.
  • Maintain a structured and compliant drop and count process in accordance with gaming regulations.
  • Ensure strict adherence to count room procedures, safeguarding financial integrity.
  • Prepare and manage financial reports, documentation, and the security of sensitive information.
  • Enforce internal controls for all accounting and cash-handling activities.
  • Delegate tasks and assign responsibilities to optimize team performance.
  • Ensure staff receive comprehensive training in all count team responsibilities, including counting, sorting, strapping, racking, transporting, and recording funds.
  • Operate computers and currency-processing machines efficiently and accurately.
  • Maintain a clean, organized, and secure count room environment.
  • Accurately manage and update count room data and records.
  • Regularly review and update policies and procedures related to the drop and count process.
  • Develop and implement strategies to enhance efficiency and effectiveness of count team operations.
  • Manage supply orders and ensure timely procurement through the Count Room Manager.
  • Collaborate with the Count Room Manager to review and improve count room activities.

REQUIRED SKILLS AND ABILITIES
  • Management abilities demonstrated in effectively managing the count room and Count Team Attendants.
  • Maintaining a professional working relationship among all personnel.
  • Ability to work in a close proximity environment with co-workers.
  • Ability to work at a very rapid pace.
  • Oral and written communication skills.
  • Willingness to assume overall responsibility relative to the performance of the count room.

EDUCATION AND EXPERIENCE
  • Bachelor's degree in a related field (finance, accounting, business) preferred, or equivalent work experience.
  • Two to five years of experience in casino finance, banking, or a similar financial environment.
  • At least one year of hands-on experience operating a currency counting machine.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines. Ability to lift up to 50 pounds repeatedly during shift.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
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