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Count Room Representative Jobs in Tennessee (NOW HIRING)

Peabody Hotels & Resorts

In Room Dining Cashier

Memphis, TN · On-site

$12.75 - $16.25/hr

Count bank at end of shift and secure bank. * Legibly complete designated cashier reports and ... STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and ...

Peabody Hotels & Resorts

In Room Dining Cashier

Memphis, TN

$12.75 - $16.25/hr

Count bank at end of shift and secure bank. * Legibly complete designated cashier reports and ... STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and ...

InTown Suites

Guest Services Representative

Knoxville, TN

$13 - $15.75/hr

Represent hotel in a professional and courteous manner, check guests in and out ina timelyand ... room revenue, average rate, occupancypercentageand count and balance a cash bank, etc. * General ...

ATC Healthcare

CVOR Registered Nurse

Memphis, TN

$57/hr

JOB SUMMARY The OPERATING ROOM SCRUB/CIRCULATOR (CVOR)RN provides scrub/circulator nurse services ... REPRESENTATIVE DUTIES AND RESPONSIBILITIES * Complies with ATC policies/procedures. * Complies with ...

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How much do count room representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for count room representative in Tennessee is $13.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by Count Room Representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What are Count Room Representatives?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a Count Room Representative, and why are they important?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities in Tennessee are hiring for Count Room Representative jobs? Cities in Tennessee with the most Count Room Representative job openings:
Count Room Representative jobs near you
In Room Dining Cashier

In Room Dining Cashier

Peabody Hotels & Resorts

Memphis, TN • On-site

$12.75 - $16.25/hr

Part-time

Posted 11 days ago

Job description

Description
REPORTS TO: Room Service Manager and/or Room Service Captain.
SUPERVISES: Room Service Servers, Buspersons.
WORK ENVIRONMENT:
Room Service area, Kitchen and service areas.
Job involves working:
  • under variable noise levels.
  • outdoors/indoors.
  • around fumes and/or odor hazards.
  • around chemicals.

KEY RELATIONSHIPS:
Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Restaurant, Accounting, Engineering, Housekeeping, Front Office, Sales and Catering Department.
External: Hotel guests.
ESSENTIAL JOB FUNCTIONS
  1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  3. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  4. Maintain positive guest relations at all times.
  5. Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
  6. Resolve guest complaints, ensuring guest satisfaction.
  7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  8. Maintain complete knowledge of:
    • all liquor brands, beers and non-alcoholic selections available in room service.
    • the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
    • all menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
    • daily menu specials, 86'd items.
    • guest room layout, locations and room numbers/names.
    • manual system procedures.
    • daily house count, arrivals/departures, VIPs.
    • scheduled in-house group activities, locations and times.
  10. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those providing service to minors, intoxicated persons and drunk driving.
  11. Obtain assigned bank and ensure accuracy of contracted monies. Obtain change required for expected business level. Keep bank secure at all times.
  12. Set up and organize workstation with designated supplies, forms and resource materials; maintain cleanliness at all times. Report shortages to supervisor.
  13. Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective associates.
  14. Answer Room Service telephone according to Peabody Service Excellence® practices.
  15. Take guests' food and beverage orders, utilizing suggestive selling techniques and following all departmental standards.
  16. Ensure accuracy of guest name and room number of each order for delivery.
  17. Access all functions of the POS system in accordance to specifications. Restock journal tape and change ribbons as needed.
  18. Input orders into system and distribute to Servers; ensure authorization for room charges. When system is down, obtain manual checks and follow all Accounting procedures.
  19. Ensure timely set up and delivery of orders.
  20. Contact guests 30 minutes after order is delivered to ensure guest satisfaction and to suggest additional orders; resolve any problems promptly.
  21. Organize, document and track pick up of dirty trays/tables; direct staff as required to retrieve dirty trays/tables.
  22. Process all payment methods in accordance with Accounting procedures and policies.
  23. Accommodate guest requests for change courteously.
  24. Input charges for amenity orders and coordinate delivery of such with Servers following departmental procedures.
  25. Organize, input and distribute advance orders and doorknob menu orders according to departmental procedures.
  26. Assist and oversee Room Service staff in their job functions as specified in departmental standards.
  27. Settle all checks opened under own ID number. Settle all Servers' checks before leaving; report open checks to Room Service Supervisor/Manager.
  28. Complete designated closing reports in the POS system.
  29. Pay out tips to designated staff and document such, following Accounting and legal requirements.
  30. Count bank at end of shift and secure bank.
  31. Legibly complete designated cashier reports and distribute in accordance with Accounting procedures.
  32. Balance and drop receipts according to Accounting specifications.
  33. Review business status and follow up actions with on-coming Order Taker/Cashier or Supervisor.

SECONDARY JOB FUNCTIONS
  1. Take and legibly document restaurant reservations.
  2. Perform job functions on Banquet cash bars as assigned.
  3. Legibly document maintenance needs on work orders and submit to Manager.
  4. Follow maintenance program and cleaning schedule.
  5. Expedite on floor or in Kitchen as assigned.

STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other associates or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the associates occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Requirements
QUALIFICATIONS
Essential:
  1. High school graduate or equivalent vocational training certificate.
  2. Fluency in English, both verbal and written.
  3. Provide legible communication.
  4. Compute basic arithmetic.
  5. Ability to:
    • perform job functions with attention to detail, speed and accuracy.
    • prioritize and organize.
    • be a clear thinker, remaining calm and resolving problems using good judgment.
    • follow directions thoroughly.
    • understand guests' service needs.
    • work cohesively with associates and other departments as part of a team.
    • work with minimal supervision.
    • maintain confidentiality of guest information and pertinent hotel data.
    • ascertain departmental training needs and provide such training.
    • direct performance of staff and follow up with corrections when needed.
    • satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.
    • maintain regular and punctual attendance.
    • adhere to Peabody grooming standards.
    • exemplify Peabody Service Excellence®.

Desirable:
  1. Previous experience in cashiering and order taking.
  2. Previous training in food, liquor and wine.
  3. Certification in alcoholic awareness program.
  4. Knowledge of menu items, ingredients, preparation and quality standards.
  5. Fluency in a foreign language, preferably Spanish.
  6. Ability to suggestively sell.
  7. Ability to input and access information in the property management system/computers/point of sales system.
  8. Previous guest relations training.

PHYSICAL ABILITIES
Essential:
  1. Exert physical effort in transporting up to 20 pounds.
  2. Endure various physical movements throughout the work areas.
  3. Reach full arm's length above head.
  4. Remain in stationary position for 60 minutes throughout work shift.

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