ZipRecruiter

Log In

1

Count Room Representative Jobs in Chicago, IL (NOW HIRING)

J&J Ventures

Count Room Specialist

Schaumburg, IL · On-site

The Count Room Specialist oversees making daily deposits, money counter operations, and preparing ... Physical Demands The physical demands here are representative of those that must be met by an ...

next page

Showing results 1-20

All JobsCount Room Representative JobsCount Room Representative Jobs in Chicago, IL

Count Room Representative information

See Chicago, IL salary details

$5

$15

$17

How much do count room representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for count room representative in Chicago, IL is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $16.83 per hour, depending on experience, location, and employer.

What is a count room representative?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a count room representative?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What are some common challenges faced by count room representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities near Chicago, IL are hiring for Count Room Representative jobs?

Cities near Chicago, IL with the most Count Room Representative job openings:

Count Room Representative jobs near you

Representative - Count Room

Bally's Corporation

Chicago, IL • On-site

$24.11/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Description

Responsibilities:

  • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Collect and count revenue from various drop sources per the company's internal controls and departmental guidelines
  • Count, sort, and organize all currency, coins, coupons, chips, and paperwork from the drop container; strap and hand-stamp money bundles; delivers to cashiers as applicable
  • Retrieve drop boxes from the storage area and appropriately store all boxes and carts
  • Load currency counters, utilize the counter interface, and collect, sort, and reconcile funds
  • Enters count information into applicable software applications
  • Load appropriate boxes into carts and pushes and pull carts to designated areas for transportation to the casino floor
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
  • Perform other duties as assigned

Compensation:

  • Target Salary Range: $24.11/hr

Additional Benefits:

  • $7 Daily Employee Parking Garage

Physical Demands & Work Environment:

  • Regularly required to see, talk, hear, walk, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to sit or stoop
  • Must occasionally lift and or move up to 100 pounds
  • Frequently required to push and pull heavy carts across the casino floor and back of house area

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Qualifications

Education
High School (required)

Experience
Must have a high school diploma or equivalent (required)
Must be 21 years of age or older (required)
* Must have above-average math skills to count money accurately and quickly (required)
* Must have excellent customer service skills (required)
* Must be proficient in using a 10-key calculator and other office equipment (required)
* Must have excellent communication and interpersonal skills (required)
* Six months of experience in money handling experience preferred (preferred)
* Must be able to work various shifts, including weeknights, weekends, and holidays (required)
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board (required)

Licenses & Certifications
IGB Level 2 (required)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Bally's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply