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Count Room Manager Jobs in Virginia (NOW HIRING)

Count Room Lead

Richmond, VA

$14.25 - $17.50/hr

... Management. Guides Team Members to maintain compliance with internal controls and departmental ... Guide Count Room Attendants to maintain compliance with internal controls and departmental policies ...

Count Room Lead

Richmond, VA · On-site

$14.25 - $17.50/hr

... Management. Guides Team Members to maintain compliance with internal controls and departmental ... Guide Count Room Attendants to maintain compliance with internal controls and departmental policies ...

Supervisor, Count Room

Bristol, VA · On-site

$37K - $49K/yr

Supervises the count room to ensure that all count tasks are completed efficiently and properly within designated internal controls. * Performs all other duties as assigned to soft count and adheres ...

New

Security Officer

Collinsville, VA

$15 - $17.75/hr

Ensures the integrity of gaming, banking, count room and cash handling procedures. * Responsible ... Informs management team of information necessary to the efficient operation of the business.

New

Security Officer

Collinsville, VA · On-site

$15 - $17.75/hr

Ensures the integrity of gaming, banking, count room and cash handling procedures. * Responsible ... Informs management team of information necessary to the efficient operation of the business.

New

We do this by providing food service, catering, facilities management, and other integrated ... You will have your ideas count and your opinions heard because we can be a stronger team when you ...

We do this by providing food service, catering, facilities management, and other integrated ... You will have your ideas count and your opinions heard because we can be a stronger team when you ...

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Count Room Manager information

What are the main challenges a Count Room Manager faces in maintaining accuracy and compliance?

A Count Room Manager is responsible for overseeing the secure and accurate counting of cash and gaming revenue, which requires strict adherence to regulatory standards and internal controls. Common challenges include managing a high level of detail under time constraints, preventing errors or discrepancies, and ensuring team members follow all procedures to avoid compliance violations. Additionally, Count Room Managers often coordinate with security, finance, and operations teams, making strong communication skills essential for resolving issues and maintaining the integrity of the count process.

What is the difference between Count Room Manager vs Data Entry Supervisor?

AspectCount Room ManagerData Entry Supervisor
CredentialsTypically requires experience in counting, auditing, or inventory management; certifications varyOften requires data management or administrative certifications; proficiency in software
Work EnvironmentCount rooms, vaults, or secure areas in casinos, banks, or gaming facilitiesOffices, data centers, or administrative settings
Industry UsageCommon in gaming, banking, and security industriesCommon in corporate, government, and retail sectors
Search & Comparison IntentPeople compare for roles managing counting and auditing processesPeople compare for roles overseeing data entry teams

The Count Room Manager and Data Entry Supervisor roles differ mainly in their work environment and industry focus. The Count Room Manager oversees counting and auditing in secure environments like casinos or banks, while the Data Entry Supervisor manages data input teams in administrative settings. Both roles require organizational skills but serve distinct functions within their industries.

What are Count Room Managers?

Count Room Managers are responsible for overseeing the operations of the count room in casinos or similar gaming establishments. Their main duties include supervising staff who count and reconcile cash, chips, and vouchers collected from the gaming floor, ensuring accuracy, security, and compliance with regulations. They also generate reports, maintain records, and implement procedures to prevent fraud or errors. Count Room Managers play a crucial role in maintaining the financial integrity of the casino's cash handling processes.

What are the key skills and qualifications needed to thrive as a Count Room Manager, and why are they important?

To thrive as a Count Room Manager, you need strong mathematical skills, attention to detail, and experience in cash handling, often supported by a high school diploma or equivalent and previous supervisory experience in a casino or banking environment. Familiarity with casino management systems, currency counting machines, and adherence to compliance protocols is essential. Leadership, integrity, and effective communication are standout soft skills for managing teams and ensuring transparency. These abilities are crucial to maintain accuracy, prevent losses, and uphold regulatory standards in a high-security, high-volume cash environment.
What are popular job titles related to Count Room Manager jobs in Virginia? For Count Room Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Count Room Manager jobs? Cities in Virginia with the most Count Room Manager job openings:
Infographic showing various Count Room Manager job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, 12% Part Time, 6% Temporary, 2% Contract, and 2% Nights. Highlights an 100% In-person job distribution.

$14 - $17.50/hr

Full-time

Re-posted 9 days ago


Job description

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Count Room Lead is responsible for the smooth and efficient drop and count of all areas of the casino. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Management. Guides Team Members to maintain compliance with internal controls and departmental policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Collects gaming device drop boxes from HRM machines, kiosks, etc. while adhering to company’s Internal Control Policies and Procedures as well as local and state regulations.
  • Guide Count Room Attendants to maintain compliance with internal controls and departmental policies and procedures.
  • Records accurate count of each box in count system/sheet.
  • Prepares and maintains proper paperwork to support and reconcile all money and vouchers counted.
  • Utilizes count machines in accordance with guidelines.
  • Complies with all department and company policies, procedures, internal controls, and government regulations as well as maintains confidentiality where necessary.
  • Responsible for minor repairs and maintenance of Count room equipment.
  • Maintains general upkeep of Count room.
  • Notifies Supervisor of malfunctioning equipment.
  • Assists other Team Members in moving and safeguarding the box cart.
  • Always follow the Company Service Standards model.
  • Performs other duties as assigned.

#Rosies

REQUIRED SKILLS AND ABILITIES
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Finance department.
  • Basic knowledge of Microsoft applications and ability to learn count room computer applications.
EDUCATION AND EXPERIENCE
  • High school diploma or equivalent required.
  • A combination of education and experience may be considered.
  • Must obtain and maintain valid Virginia Racing Commission License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
  • The Team Member must be able to work in a fast-paced and stressful environment.
  • While performing the duties of this job, the Team Member is frequently required to complete repetitive motions, manual dexterity, hand-eye coordination, standing, bending, teamwork, basic math skills, use of a 10-key calculator, and currency counter.
  • The Team Member may also be required to lift, push, and pull up to 25lbs.
  • The Team Member is sometimes required to work with other Team Members in moving the box cart with a maximum of 400lbs.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is moderate to loud.
  • The work environment may vary in levels of crowds, noise, and smoke.

 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.